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Entry Level It Support Jobs in Worcester, MA (NOW HIRING)

Emerson Hospital

IT Support Specialist

Concord, MA · On-site

$20 - $22/hr

IT Support Specialist Job Summary Reporting to the ServiceDesk Manager, the IT Support Specialist has primary responsibility for support of the end user desktop computing environment at Emerson ...

VulcanForms

IT Support Technician

Devens, MA · On-site

$24 - $32.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Purpose VulcanForms is seeking an experienced IT Support Technician with a strong background in delivering exceptional IT service and end-user support. The ideal candidate has experience ...

Thermo Fisher Scientific

Executive IT Support Liaison

Waltham, MA · On-site

$23.25 - $31.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Executive IT Support Liaison, you will play a crucial role in ensuring the seamless functioning of technology and information systems for our organization's executive team. You will be the ...

Thermo Fisher Scientific

Executive IT Support Liaison

Waltham, MA

$23.50 - $32.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Executive IT Support Liaison, you will play a crucial role in ensuring the seamless functioning of technology and information systems for our organization's executive team. You will be the ...

Berkshire Bank

IT Support Technician

Worcester, MA · On-site

$20.50 - $32.12/hr

Division: Technology Department: IT-Service Mgmt & Ops Reports to: VP, IT Manager Status: Non ... Prepares and maintains Support Desk documentation and procedures. 15% * Configures and manages PC ...

Thermo Fisher Scientific

Executive IT Support Liaison

Waltham, MA · On-site

$23.25 - $31.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Executive IT Support Liaison, you will play a crucial role in ensuring the seamless functioning of technology and information systems for our organization's executive team. You will be the ...

U.S. Navy

IT Support Specialist

South Lancaster, MA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

East Pepperell, MA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Quinebaug, CT

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Littleton, MA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Woodstock, CT

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Chepachet, RI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Fitchburg, MA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

South Ashburnham, MA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Pascoag, RI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

West Concord, MA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Harmony, RI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Marlborough, MA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Worcester, MA

Entry Level It Support information

See Worcester, MA salary details

$11

$18

$26

How much do entry level it support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level it support in Worcester, MA is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Worcester, MA?

The most popular types of It Support jobs in Worcester, MA are:

What are popular job titles related to Entry Level It Support jobs in Worcester, MA?

For Entry Level It Support jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Worcester, MA look for?

The top searched job categories for Entry Level It Support jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Entry Level It Support jobs?

Cities near Worcester, MA with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,587 per year, or $18.6 per hour.

IT Support Specialist

Motion Recruitment Partners, LLC

Marlborough, MA • On-site

Other

Posted 16 days ago

Job description

Our client, a leading biotechnology company, is urgently looking for an IT Support Specialist to join their team in Marlborough, Massachusetts!
***This role is beginning as a 12-month contract, paid weekly with potential to extend/convert. Candidates must be able to come onsite in Marlborough, MA***
Responsibilities
  • The IT Support Tier 1/2 employee responds to and resolves customer tickets that include questions, requests for services and technical troubleshooting.
  • Work as part of a team of skilled professionals that together deliver an excellent customer experience.
  • Identify and resolve technical issues. Be willing to investigate, learn, and ask questions
  • Provides on-site support to end-users on a variety of issues.
  • Managing and troubleshooting Windows OS / Server environments
  • Managing, troubleshooting, and deploying printers
  • Identifying and troubleshooting networking issues
  • Using ticketing software and IT support tools

Qualifications
  • Demonstrated proficiency with operating systems, business applications, and computer hardware platforms.
  • Ability to detect, diagnose, and resolve desktop and portable computer software and hardware failures.
  • Ability to analyze and assess customers' service request and provide prompt technical solutions.
  • Knowledge in firewalls and networking (Switches/Routers) - will have access to get additional support if needed
  • Good working knowledge in Microsoft Office 365, Microsoft Exchange, Azure AD and SSO
  • Customer service skills and trouble-shooting skills.
  • Need experience with all equipment attached to the desktop; printers; some experience with switches and routers - can call for additional support
  • Printers - Xerox
  • Microsoft Suite; initial troubleshooting and can escalate.
  • MAC support - would be a plus

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Apply