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Weekend It Support Jobs in Worcester, MA (NOW HIRING)

VulcanForms

IT Support Technician

Devens, MA · On-site

$24 - $32.75/hr

Job Purpose VulcanForms is seeking an experienced IT Support Technician with a strong background in delivering exceptional IT service and end-user support. The ideal candidate has experience ...

Nichols College

Executive IT Support Analyst

Dudley, MA · On-site

$105 - $145/hr

We are seeking an experienced Executive IT Support Analyst to provide premium, white-glove ... Ability to provide off-hours support, including evenings and weekends, as needed. * Ability to ...

New

Barry Communications

Be Seen First

IT Support Specialist

Worcester, MA · On-site

Position Summary Barry Communications is seeking an IT Support Specialist to troubleshoot, support, and implement VoIP and network-related solutions as part of a collaborative technical team. This ...

U.S. Navy

IT Support Specialist

East Pepperell, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

South Lancaster, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Chepachet, RI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Woodstock, CT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Quinebaug, CT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Littleton, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Fiskdale, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Gardner, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Woonsocket, RI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support JobsWeekend It Support JobsWeekend It Support Jobs in Worcester, MA

Weekend It Support information

See Worcester, MA salary details

$12

$21

$42

How much do weekend it support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for weekend it support in Worcester, MA is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.27 per hour, depending on experience, location, and employer.

What is weekend IT support?

Weekend IT Support professionals provide technical assistance and troubleshooting services during weekends when regular IT staff may not be available. Their responsibilities typically include resolving hardware and software issues, responding to user queries, monitoring systems for problems, and ensuring that critical services remain operational outside of standard business hours. These roles are vital for organizations that operate around the clock or need to maintain uptime and security during weekends.

What are the typical responsibilities and challenges faced by weekend IT support staff?

Weekend IT Support professionals are primarily responsible for monitoring systems, responding to urgent technical issues, and providing assistance to users during off-peak hours. They often work independently or with a small team, which means they must be comfortable troubleshooting a wide range of hardware and software problems without immediate access to specialized colleagues. A common challenge is managing critical incidents with limited resources, requiring strong problem-solving skills and clear communication to escalate issues when necessary. This role is ideal for those who enjoy autonomy and are proactive in maintaining system reliability outside regular business hours.

What are the key skills and qualifications needed to thrive as a weekend IT support professional?

To thrive as a Weekend IT Support professional, you need a solid understanding of computer systems, troubleshooting, and networking concepts, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for diagnosing and resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you support end-users and remain effective during high-pressure or off-hours situations. These competencies ensure minimal downtime, reliable support coverage, and positive user experiences during critical weekend operations.

What is the difference between Weekend It Support vs Weekend Network Technician?

AspectWeekend It SupportWeekend Network Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, hardware setup, on-site repairs
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise network providers
Common Search IntentSupport roles, troubleshooting, customer serviceNetwork setup, maintenance, hardware repair

Weekend It Support and Weekend Network Technician roles share overlapping skills like troubleshooting and certifications such as CompTIA A+ and Network+. However, It Support focuses more on end-user support and remote troubleshooting, while Network Technicians specialize in network infrastructure and hardware. Both roles are vital in IT but serve different operational needs during weekend shifts.

What are the most commonly searched types of It Support jobs in Worcester, MA?

The most popular types of It Support jobs in Worcester, MA are:

What are popular job titles related to Weekend It Support jobs in Worcester, MA?

For Weekend It Support jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Weekend It Support jobs in Worcester, MA look for?

The top searched job categories for Weekend It Support jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Weekend It Support jobs?

Cities near Worcester, MA with the most Weekend It Support job openings:

Weekend It Support jobs near you
Infographic showing various Weekend It Support job openings in Worcester, MA as of August 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,387 per year, or $21.8 per hour.

Information Technology Support Specialist

Vinebrook Technology

Waltham, MA • On-site

$20 - $35/hr

Other

Medical, Dental, Retirement

Posted 4 days ago

Key responsibilities

  • Field issues and requests escalated by customer IT personnel, end-users, and monitoring tools.

  • Support and troubleshoot end-user devices, enterprise AV infrastructure, and corporate applications.

  • Use ticket systems to provide status updates, prioritize tasks, and ensure resolution in accordance with SLAs.

Job description

Overview:

One of our customers is hiring a full-time IT Support Specialist who will work onsite in Waltham, MA five days per week with a team of IT specialists to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, enterprise audio-visual (AV) infrastructure, and corporate applications. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.


Rate:

  • Experience based: $20.00 - $35.00 per hour


Shift Schedule:

  • 8:30 am - 5:00 pm EST
  • Monday to Friday
  • On-site five days per week in Waltham, MA (required)


Qualifications, Education and Training:

  • MS Intune: 2 years (Required)
  • MS Entra / Active Directory: 2 years (Required)
  • Windows & macOS: 2 years + (Required)
  • Slack / Teams / Collaboration Tools: 2 years (Required)
  • Microsoft 365: 2 years (Required)
  • Hands-on AV / Meeting Room Support: 2 years (Required)
  • Zoom: 2 years (Required)
  • CompTIA A+, Network+, Security+ (Preferred)
  • Kanji / JAMF: 2 years + (Preferred)
  • Microsoft MTA (Preferred)
  • Google IT Support Professional (Preferred)
  • Associate’s degree (Preferred)


Experience:

  • 2-3 years in a technical support role
  • Hands-on experience deploying, maintaining, and troubleshooting corporate AV systems and conference room environments
  • Experience providing customer support
  • Experience in 24x7x365 Managed Services preferred
  • On-site IT Service Experience preferred
  • Experience using ITSM and Monitoring toolsets


Operations:

  • Triage tickets per specified severity levels.
  • Refer / escalate customer issues to the appropriate level of support, as needed.
  • Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required.
  • Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs).
  • Perform account management services – User Account creates/disables/terminations/name changes, etc.
  • Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs.
  • Supporting end-users by diagnosing and resolving computer hardware, network, application, and conference room AV / collaboration hardware issues.
  • Assist with cross-training of other team members, as needed.
  • Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations.
  • Perform other tasks as assigned by management.


Skills:

Technical IT Skills:

  • Operating Systems: Windows, macOS, and Linux setup and troubleshooting.
  • Networking: TCP/IP, DNS, DHCP, and Wi-Fi troubleshooting.
  • Helpdesk Tools: Jira, ServiceNow, or Zendesk for ticket management.
  • Access Control: Active Directory or Azure AD for user accounts, user creation, and password resets.


Audio-Visual (AV) Skills:

  • Hardware: Projectors, smart displays, microphones, speakers, and displays.
  • Control Systems: Crestron, Extron, or Q-Sys configuration.
  • Video Conferencing: Zoom Rooms, Microsoft Teams Rooms, and Webex.
  • Signal Flow: HDMI, SDI, Dante audio, and XLR cabling.
  • Highly analytical thinker and troubleshooter.
  • Detail oriented with excellent documentation and communication skills.
  • Self-motivated, passionate about technology, with the desire to learn new things.
  • Foundational understanding of operating systems and servers, both physical and virtual.


Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance

Apply