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Remote Inbound Customer Service Jobs (NOW HIRING)

Store Space Self Storage

Inbound Sales Agent

$18/hr

Remote Inbound Sales Agent Do you have high energy and customer service/sales experience? Are you interested in being part of a team that nurtures your professional success? If so, Store Space is ...

MCI

Remote Inbound Call Center Representative

$15.75 - $20.50/hr

Remote Inbound Call Center Representative MCI is one of the fastest-growing tech-enabled business ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

Remote Recruitment

Customer Service Agent

$15.75 - $21.25/hr

Handle inbound customer queries via phone, email, or live chat * Resolve complaints and escalate ... R13,000-R15,000 per month (based on experience) * 100% remote -- work from anywhere in South Africa

Velera

Inbound Customer Service Representative- Remote

$15 - $18.03/hr

Contact Center Agent I Velera is the nation's premier payments credit union service organization ... Through a remote-first, flexible environment, we prioritize psychological safety, wellbeing and ...

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Remote Inbound Customer Service information

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How much do remote inbound customer service jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote inbound customer service in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is a Remote Inbound Customer Service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a Remote Inbound Customer Service Representative, and why are they important?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

More about Remote Inbound Customer Service jobs
What cities are hiring for Remote Inbound Customer Service jobs? Cities with the most Remote Inbound Customer Service job openings:
What are the most commonly searched types of Inbound Customer Service jobs? The most popular types of Inbound Customer Service jobs are:
What states have the most Remote Inbound Customer Service jobs? States with the most job openings for Remote Inbound Customer Service jobs include:
What job categories do people searching Remote Inbound Customer Service jobs look for? The top searched job categories for Remote Inbound Customer Service jobs are:
Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in the United States as of June 2026, with employment types broken down into 49% Full Time, 46% Part Time, and 5% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.
Inbound Sales Agent

Inbound Sales Agent

Store Space Self Storage

Remote

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Inbound Sales Agent

Store Space - Florida

Welcome and thank you for your interest in joining our team!

We're excited that you're considering a career with us. At Store Space, we're always looking for individuals who bring passion, integrity, and a commitment to excellence in everything they do. This application is your first step toward becoming part of a team that values collaboration, growth, and meaningful impact.

Working for Store Space definitely has perks:

  • Comprehensive Benefits – including medical, dental, vision, life, disability, and 401(k) retirement plans.
  • Work-Life Balance Support – paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies.
  • Wellness & Lifestyle Perks – employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage.
  • Growth & Opportunity – a culture of training, development, and internal promotion, with clear pathways for career advancement!

We look forward to learning more about you!

Remote Inbound Sales Agent

Do you have high energy and customer service/sales experience? Are you interested in being part of a team that nurtures your professional success? If so, Store Space is looking to hire a Remote Inbound Sales Agent to join our Call Center team and it could be you!

The hourly rate for this position is $18.00 with a competitive monthly bonus structure! We also offer medical, dental, vision, and life insurance benefits, 401(k) with company match, pet insurance, PTO, and sick time.

A Day in the Life

As the Inbound Sales Agent, you will assist customers via inbound and outbound calls based on warm leads generated through targeted marketing campaigns. Your day will consist of helping callers select the best storage space to fit their needs with daily goals centered around courteous, timely, and professional service.

Leading by example and demonstrating our CORE values, you'll directly impact our company's growth and success. You'll have high expectations for yourself, sharpen your skills, build relationships, and have impeccable industry-specific understanding, you'll love working with your team each day. If this sounds like the right opportunity for you, apply today!

Qualifications for an Inbound Sales Agent

  • High school diploma or equivalent education required
  • Must be able to work assigned full-time shifts with a flexible schedule
  • Proficient with Microsoft Office products (including Word and Excel)

Experience working in a customer service/sales-based call center environment is a plus. You should also be action-oriented, focused on optimizing work processes, and actively seeking new ways to grow and be challenged in your professional development.

Work Schedule

Our Call Center operates 7 days a week from 8:00 am-11:00 pm EST. Post-training, your work schedule may include shifts during any of our operating days/times, including nights and weekends. You must be flexible and available for scheduling.

Our top performers can work their chosen schedule PLUS earn base pay increases!

Job Location: Remote but residing in one of the following states: Florida, Ohio, Pennsylvania & Georgia

Store Space is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

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