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Remote Implementation Manager Jobs in Toronto, ON

PSD Citywide

Implementation Advisor

Toronto, ON · On-site +1

This is a Full Time Remote position, the successful candidate must live in Canada. Responsibilities & Duties * Act as Project Manager on small to large multi-phase software implementation projects ...

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Remote Implementation Manager information

See Toronto, ON salary details

$29.6K

$88.3K

$139.8K

How much do remote implementation manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote implementation manager in Toronto, ON is $88,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,895.00 and $113,089.00 per year, depending on experience, location, and employer.

What does a remote implementation manager do?

As a remote implementation manager, you work from home to direct the implementation of a new system or process in a company or organization. Your duties vary depending on the needs of each client or customer, but you typically lead a team of specialists during an implementation project. In general, your responsibilities include creating a budget for the implementation project, providing necessary training and information, and helping troubleshoot until the new system gets fully integrated. Some implementation specialists help companies transfer to new software, hardware, or network systems, while others specialize in business or manufacturing processes.

What is a remote implementation manager?

A Remote Implementation Manager is a professional responsible for overseeing the deployment and integration of products, services, or software solutions for clients, all while working remotely. They coordinate project timelines, manage client relationships, and ensure successful onboarding and adoption of solutions. Their role involves collaborating with cross-functional teams, troubleshooting issues, and providing training and support to clients to ensure a smooth implementation process. Strong communication, project management, and technical skills are essential for this position.

What are the key skills and qualifications needed to thrive as a remote implementation manager, and why are they important?

To thrive as a Remote Implementation Manager, you need strong project management abilities, knowledge of implementation methodologies, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management tools (e.g., Asana, Jira), CRM systems, and sometimes relevant certifications like PMP are important. Excellent communication, problem-solving, and organizational skills help foster client relationships and manage cross-functional teams remotely. Mastering these skills ensures seamless client onboarding, timely project delivery, and high customer satisfaction in a distributed work environment.

What is the difference between Remote Implementation Manager vs Remote Project Coordinator?

AspectRemote Implementation ManagerRemote Project Coordinator
Required CredentialsProject management certification (PMP), industry-specific knowledgeBasic project management skills, often a bachelor's degree
Work EnvironmentLeads implementation teams, manages client onboarding, oversees project executionSupports project tasks, coordinates schedules, assists with communication
Employer & Industry UsageTechnology, healthcare, software companiesVarious industries including IT, marketing, and services
Search & Comparison IntentUnderstanding roles in project implementation, leadership scopeSupporting roles, coordination tasks, entry-level project work

The Remote Implementation Manager typically oversees project execution, manages teams, and ensures successful client onboarding, requiring certifications like PMP. In contrast, the Remote Project Coordinator supports project activities, handles scheduling, and assists project managers. Both roles are vital in project delivery but differ in responsibility level and scope.

What are some common challenges faced by remote implementation managers and how can they be addressed?

Remote Implementation Managers often encounter challenges such as coordinating across different time zones, ensuring effective communication with clients and internal teams, and maintaining project timelines without in-person oversight. To address these, it’s important to leverage collaboration tools, set clear expectations, and establish regular check-ins. Proactively managing stakeholder relationships and documenting processes thoroughly can also help ensure smooth project delivery and client satisfaction, even while working remotely.
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Remote Implementation Manager jobs near you
Infographic showing various Remote Implementation Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $88,347 per year, or $42.5 per hour.

Implementation Manager

Toolbx US Inc.

Toronto, ON • Remote

Full-time

Re-posted 14 days ago

Job description

Job Title: Implementation Manager

Company: TOOLBX
Location: (Remote)
Department: Implementation
Salary Range: $80-$110k per year

Website: www.toolbx.com

About TOOLBX:

TOOLBX is a leading digital experience platform for lumber and building materials suppliers. We provide e-commerce, customer portal, and AR management solutions that streamline payments, simplify AR, grow online sales, and improve the customer experience for independent suppliers. As part of our customer success approach, we place significant focus on fostering enduring relationships with our customers; that's why we're looking for a talented Implementation Manager to join our team.

Position Summary:

We are seeking an Implementation Manager to lead the end-to-end deployment of the TOOLBX platform for new customers. Reporting to the Implementation Program Manager, this role will own the onboarding lifecycle—driving project planning, coordination, execution, and customer enablement. You will partner directly with customers to define onboarding requirements, oversee implementation timelines, and ensure a seamless transition onto the platform. As the primary leader of deployment projects, you will guide customers through adoption, mitigate risks, and ensure they are positioned for long-term success.

This is a fully remote position.

Responsibilities:

  • Lead and manage multiple customer onboarding projects from initiation through completion, ensuring all deliverables, timelines, and success criteria are met.
  • Develop project plans, define scope, coordinate cross-functional resources, and proactively manage risks, dependencies, and issues throughout the onboarding process.
  • Conduct strategic onboarding and training sessions, enabling customers to effectively adopt the TOOLBX platform and maximize value.
  • Serve as the primary project liaison for customers, providing clear communication, guidance, and escalation management throughout the implementation lifecycle.
  • Oversee the creation and continuous improvement of training materials, documentation, and onboarding resources to enhance the customer experience.
  • Monitor and report on project progress, key milestones, and customer readiness, delivering regular updates to internal stakeholders and leadership.
  • Gather, analyze, and synthesize customer feedback to identify process improvements and partner with Product, Engineering, and Customer Success to drive enhancements.
  • Ensure accurate project documentation and maintain detailed records within CRM and internal systems to support transparency and alignment.

Qualifications:

  • 5+ years of experience managing customer-facing projects, implementations, or onboarding programs within a SaaS or technology-driven environment.
  • Demonstrated ability to lead projects, manage timelines, and coordinate cross-functional teams to deliver successful customer outcomes.
  • Exceptional communication and presentation skills; able to translate complex technical concepts for diverse audiences.
  • Strong organizational and project management capabilities, with a proven ability to manage multiple concurrent projects in a fast-paced environment.
  • Customer-centric mindset with strong analytical, troubleshooting, and problem-resolution skills.
  • Experience with CRM, project management, or onboarding platforms, such as Asana and HubSpot, is an asset.
  • Ability to thrive in remote or distributed work environments and adapt to shifting priorities.

Why Join TOOLBX?

At TOOLBX, you'll be part of a team dedicated to transforming the construction industry through technology. As a Project Manager, you will play a vital role in ensuring our customers are set up for success from day one. If you are detail-oriented, passionate about helping customers, and eager to make an impact, we would love to hear from you!

To apply, please submit your resume and a brief cover letter outlining your relevant experience and interest in this role.


Note: This posting represents an existing vacancy within the Company.


Note: Only selected candidates will be contacted for an interview. TOOLBX is an equal opportunity employer committed to diversity and inclusion in the workplace.

Note: Artificial intelligence tools may be used to assist with the screening and evaluation of applications during the hiring process.