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Remote Implementation Manager Jobs in Charleston, SC

Abbott

Implementation Project Manager

Charleston, SC · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida ... The Opportunity This position is a remote based position for in the Abbott Point of Care ...

Abbott

Implementation Project Manager

Charleston, SC · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida ... The Opportunity This position is a remote based position for in the Abbott Point of Care ...

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Remote Implementation Manager information

See Charleston, SC salary details

$36.5K

$96.9K

$157.2K

How much do remote implementation manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote implementation manager in Charleston, SC is $96,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a remote implementation manager?

A Remote Implementation Manager is a professional responsible for overseeing the deployment and integration of products, services, or software solutions for clients, all while working remotely. They coordinate project timelines, manage client relationships, and ensure successful onboarding and adoption of solutions. Their role involves collaborating with cross-functional teams, troubleshooting issues, and providing training and support to clients to ensure a smooth implementation process. Strong communication, project management, and technical skills are essential for this position.

What does a remote implementation manager do?

As a remote implementation manager, you work from home to direct the implementation of a new system or process in a company or organization. Your duties vary depending on the needs of each client or customer, but you typically lead a team of specialists during an implementation project. In general, your responsibilities include creating a budget for the implementation project, providing necessary training and information, and helping troubleshoot until the new system gets fully integrated. Some implementation specialists help companies transfer to new software, hardware, or network systems, while others specialize in business or manufacturing processes.

What are the key skills and qualifications needed to thrive as a remote implementation manager, and why are they important?

To thrive as a Remote Implementation Manager, you need strong project management abilities, knowledge of implementation methodologies, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management tools (e.g., Asana, Jira), CRM systems, and sometimes relevant certifications like PMP are important. Excellent communication, problem-solving, and organizational skills help foster client relationships and manage cross-functional teams remotely. Mastering these skills ensures seamless client onboarding, timely project delivery, and high customer satisfaction in a distributed work environment.

What are some common challenges faced by remote implementation managers and how can they be addressed?

Remote Implementation Managers often encounter challenges such as coordinating across different time zones, ensuring effective communication with clients and internal teams, and maintaining project timelines without in-person oversight. To address these, it’s important to leverage collaboration tools, set clear expectations, and establish regular check-ins. Proactively managing stakeholder relationships and documenting processes thoroughly can also help ensure smooth project delivery and client satisfaction, even while working remotely.

What is the difference between Remote Implementation Manager vs Remote Project Coordinator?

AspectRemote Implementation ManagerRemote Project Coordinator
Required CredentialsProject management certification (PMP), industry-specific knowledgeBasic project management skills, often a bachelor's degree
Work EnvironmentLeads implementation teams, manages client onboarding, oversees project executionSupports project tasks, coordinates schedules, assists with communication
Employer & Industry UsageTechnology, healthcare, software companiesVarious industries including IT, marketing, and services
Search & Comparison IntentUnderstanding roles in project implementation, leadership scopeSupporting roles, coordination tasks, entry-level project work

The Remote Implementation Manager typically oversees project execution, manages teams, and ensures successful client onboarding, requiring certifications like PMP. In contrast, the Remote Project Coordinator supports project activities, handles scheduling, and assists project managers. Both roles are vital in project delivery but differ in responsibility level and scope.

More about Remote Implementation Manager jobs

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For Remote Implementation Manager jobs in Charleston, SC, the most frequently searched job titles are:

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The top searched job categories for Remote Implementation Manager jobs in Charleston, SC are:

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Cities near Charleston, SC with the most Remote Implementation Manager job openings:

Remote Implementation Manager jobs near you
Infographic showing various Remote Implementation Manager job openings in Charleston, SC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $96,874 per year, or $46.6 per hour.

Team Manager, Implementation Services Corporate Impact

SC • Remote

Blackbaud
Software Development • 1 - 5K employees

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

89th of 246 rated software companies

Good employer

Respectful managers

Learn more about Blackbaudexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Position Overview

The Implementation Team Manager is responsible for leading a team of Implementation Consultants and Project Managers focused on delivering successful client implementations, accelerating time-to-value, driving solution adoption, and ensuring long-term customer success. This role combines people leadership, operational management, project oversight, and process improvement to ensure implementations are executed consistently, efficiently, and in alignment with client expectations.

As a leader within Professional Services, the Implementation Manager serves as a coach, mentor, and escalation point while partnering closely with Customer Success, Product, Sales, and Support teams to continuously improve implementation outcomes, operational excellence, and customer satisfaction.

Responsibilities

Team Leadership & Development

  • Lead, mentor, and develop a team of Implementation Consultants and Project Managers, driving accountability, collaboration, and high performance.
  • Provide ongoing coaching, performance feedback, and development opportunities focused on consulting, project management, customer engagement, and solution expertise.
  • Coach team members on the effective and responsible use of AI-powered tools to improve productivity, knowledge sharing, problem-solving, and service delivery.

Implementation Delivery & Customer Success

  • Ensure successful deployment of Blackbaud Corporate Impact solutions through consistent execution of implementation methodologies and best practices.
  • Drive timely project completion, customer readiness, solution adoption, and successful go-live outcomes.
  • Monitor project health, implementation quality, customer satisfaction, resource utilization, and delivery metrics.
  • Act as an escalation point for complex projects, customer concerns, and implementation challenges.
  • Partner with Customer Success Managers to ensure a seamless transition from implementation to ongoing adoption and account management.
  • Support strategic initiatives that improve implementation quality, accelerate time-to-value, and increase customer outcomes.

Operational Excellence & Innovation

  • Develop and refine implementation processes, standards, tools, and methodologies to improve scalability, consistency, and efficiency.
  • Leverage AI-powered tools, automation, and emerging technologies to enhance implementation delivery, reduce administrative overhead, improve reporting, and optimize team productivity.
  • Analyze key performance indicators including implementation timelines, customer satisfaction, adoption, utilization, and project quality to drive continuous improvement.
  • Champion a culture of innovation by encouraging experimentation and adoption of new technologies that improve customer and team outcomes.

Cross-Functional Collaboration

  • Partner with Sales, Solution Engineering, and Customer Success teams to support project scoping, implementation planning, and customer onboarding.
  • Collaborate with Product and Engineering teams to provide implementation feedback, client insights, and recommendations for product enhancements.

Qualifications

Required

  • 5-7 years of experience in software implementation, professional services, project management, customer success, or related SaaS delivery roles.
  • 2-4 years of people leadership or team management experience.
  • Experience managing complex SaaS, CSR, grantmaking, employee engagement, or enterprise software implementations.
  • Strong project management, organizational, and problem-solving skills.
  • Excellent communication, presentation, and stakeholder management abilities.
  • Experience utilizing AI, automation, or productivity technologies to increase operational efficiency, improve delivery processes, or enhance customer outcomes.
  • Demonstrated ability to identify opportunities for innovation, process improvement, and operational transformation.

Preferred

  • Experience with CSRconnect, GrantsConnect, corporate social responsibility programs, employee engagement platforms, grantmaking solutions, or similar technology platforms.
  • Experience with Salesforce, Certinia (FinancialForce), Microsoft 365, SharePoint, Smartsheet, Power BI, or similar business systems. Familiarity with generative AI tools.
  • Familiarity with implementation methodologies, change management, and process improvement practices.
  • Experience working with enterprise or mid-market clients.
  • Knowledge of corporate social impact, philanthropy, workplace giving, volunteering, or nonprofit operations.

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud powers social impact through purposedriven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

  • Medical, dental, and vision insurance

  • Remote-flexible workforce

  • Wellness Programs

  • 401(k) program with employer match

  • Flexible paid time off

  • Generous Parental Leave

  • Donations for Doers

  • Pet insurance, legal and identity protection

  • Tuition reimbursement program

Employment Type: FULL_TIME

What Blackbaud employees say

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