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Remote Icare Jobs (NOW HIRING)

Riverside

$24.25 - $27.50/hr

... remote work eligible for candidates residing in the following states: FL, GA, ID, KS, KY, MS, NC ... Assists leadership with coordination of iCare initiatives related to the hospital coding department.

Birdseye Solutions

Account Manager

Dallas, TX · On-site +1

We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics ... If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye ...

Humana

Care Manager, Telephonic Nurse

Madison, WI · On-site +1

Serve as a clinical resource to iCare staff and assist with training and mentoring of employees ... Remote, work from home. * Schedule: Monday - Friday, 8:30 am - 5:00 pm CST WAH Internet Statement ...

Humana

Care Manager, Telephonic Nurse

Madison, WI · On-site +1

Serve as a clinical resource to iCare staff and assist with training and mentoring of employees ... Remote, work from home. * Schedule: Monday - Friday, 8:30 am - 5:00 pm CST WAH Internet Statement ...

Humana

Care Manager, Telephonic Nurse

Milwaukee, WI · On-site +1

Serve as a clinical resource to iCare staff and assist with training and mentoring of employees ... Remote, work from home. * Schedule: Monday - Friday, 8:30 am - 5:00 pm CST WAH Internet Statement ...

Humana

Care Manager, Telephonic Nurse

Milwaukee, WI · On-site +1

Serve as a clinical resource to iCare staff and assist with training and mentoring of employees ... Remote, work from home. * Schedule: Monday - Friday, 8:30 am - 5:00 pm CST WAH Internet Statement ...

Humana

Care Manager, Telephonic Nurse

Madison, WI · On-site +1

Serve as a clinical resource to iCare staff and assist with training and mentoring of employees ... Remote, work from home. * Schedule: Monday - Friday, 8:30 am - 5:00 pm CST WAH Internet Statement ...

Humana

Care Manager, Telephonic Nurse

Milwaukee, WI · On-site +1

Serve as a clinical resource to iCare staff and assist with training and mentoring of employees ... Remote, work from home. * Schedule: Monday - Friday, 8:30 am - 5:00 pm CST WAH Internet Statement ...

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Remote Icare information

What is a Remote Icare job?

A Remote Icare job typically refers to a position where professionals provide healthcare-related support or customer service remotely, often for companies like iCare Health Solutions or similar healthcare organizations. These roles may include responsibilities such as assisting patients with scheduling, handling insurance inquiries, managing patient records, or offering telehealth support. Working remotely allows employees to perform their duties from home, leveraging digital tools and secure communication platforms to maintain patient privacy and service quality. It is essential for remote Icare workers to have strong communication skills, technical proficiency, and a good understanding of healthcare protocols.

What is the difference between Remote Icare vs Remote Customer Support Specialist?

AspectRemote IcareRemote Customer Support Specialist
CertificationsBasic healthcare or customer service certifications often preferredCustomer service certifications beneficial but not mandatory
Work EnvironmentHealthcare-related support, often in medical or health tech sectorsGeneral customer service across various industries
Industry UsagePrimarily healthcare, telehealth, or medical tech companiesRetail, tech, finance, and other sectors
Job FocusAssisting patients, managing health-related inquiriesHandling customer inquiries, troubleshooting, and support

Remote Icare roles focus on healthcare support, requiring some health-related certifications, and are common in telehealth industries. Remote Customer Support Specialists handle general customer inquiries across various sectors, often with customer service certifications. While both roles involve remote communication, Remote Icare emphasizes health-related knowledge, whereas Remote Customer Support is broader in scope.

What are some common challenges faced by Remote iCare professionals, and how can they be addressed?

Remote iCare professionals often face challenges such as maintaining effective communication with patients and colleagues, managing time efficiently across multiple virtual appointments, and ensuring data privacy in digital interactions. To address these issues, it’s helpful to use secure, user-friendly telehealth platforms, establish clear communication protocols, and stay organized with scheduling and documentation. Regular check-ins with team members and ongoing training in best practices for remote care can also support success in this role.

What are the key skills and qualifications needed to thrive as a Remote Customer Care Specialist, and why are they important?

To thrive as a Remote Customer Care Specialist, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, adaptability, and self-motivation are important soft skills for delivering excellent service independently. These competencies ensure effective customer interactions, high satisfaction, and efficient resolution of issues in a remote environment.
More about Remote Icare jobs
What cities are hiring for Remote Icare jobs? Cities with the most Remote Icare job openings:
What are the most commonly searched types of Icare jobs? The most popular types of Icare jobs are:
What states have the most Remote Icare jobs? States with the most job openings for Remote Icare jobs include:
What job categories do people searching Remote Icare jobs look for? The top searched job categories for Remote Icare jobs are:
Remote Icare jobs near you
Infographic showing various Remote Icare job openings in the United States as of May 2026, with employment types broken down into 25% Full Time, and 75% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
HIMS Coding Auditor

HIMS Coding Auditor

Riverside

Remote

$24.25 - $27.50/hr

Full-time

Posted 28 days ago

Job description

Newport News, Virginia

FOR APPLICATION REVIEW - PROVIDE YOUR CREDENTIAL OR AHIMA ID NUMBER ON YOUR APPLICATION OR RESUME

This position is remote work eligible for candidates residing in the following states: FL, GA, ID, KS, KY, MS, NC, OK, SC, SD, TN, VA.

Overview
Responsible for maintaining coded data quality through ongoing quality review and assessment of outpatient or inpatient records. Performs audits on accuracy of APC or MSDRGs as well as on quality of medical record documentation needed for accurate coding. Works with DRG and CPT denials from commercial payers and writes appeal letters as indicated.
What you will do

  • Ensures coding compliance. Applies all coding guidelines and principles as defined in the Coding Clinic and leading authorities. Complies with standardized coding standards, conventions and regulations, corporate compliance standards and reimbursement policies.
  • Identifies training needs and provides education to team members. May teach or coordinate coding huddles. Coaches and mentors staff.
  • Performs focused reviews and quality audits. Prepares audit reports for leadership.
  • Assists coding leadership with reviewing and responding to internal and external coding audits. Works with coding leadership in settlement of audit findings as needed.
  • Monitors and evaluates the coding functions to ensure effective and efficient coding operations and compliance with established standards, rules and regulations.
  • Audits for documentation opportunities to clarify confusing, incomplete or conflicting information and obtain any needed additional documentation if needed.
  • Assists patient financial services and clinical documentation improvement team members with questions on coding and billing edits.
  • Serves as a clinical coding liaison. Analyzes and evaluates documentation issues with consultation from the medical staff, clinical staff, CDI team and other departments as needed.
  • Assists leadership with coordination of iCare initiatives related to the hospital coding department.
  • Assists with DRG and certain CPT denials from payers as needed and writes appeals as indicated, documenting the denial/audit in denial management tool for tracking and reports


Qualifications
Education

  • High School Diploma or GED, (Required)
  • Associates Degree, Healthcare or Related (Preferred)


Experience

  • 5-6 years Acute Care Inpatient (IP) and Outpatient (OP) Coding (Required)
  • 2 years Auditing - Acute Care IP and OP (Required)
  • 1 year Clinical Documentation Integrity (Preferred)


Licenses and Certifications

  • Certified Coding Specialist (CCS) - The American Health Information Management Association (AHIMA) Upon Hire (Required)
  • Registered Health Information Administrator (RHIA) - The American Health Information Management Association (AHIMA) Upon Hire (Preferred) or
  • Registered Health Information Technician (RHIT) - The American Health Information Management Association (AHIMA) Upon Hire (Preferred) or
  • Certified Cardiac Device Specialist (CCDS) - International Board of Heart Rhythm Examiners CCDS or CDIP Clinical Documentation Improvement Professional Upon Hire (Preferred) or
  • Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC) Upon Hire( Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

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