ZipRecruiter

Log In

2

Remote Icare Jobs (NOW HIRING)

HealthXL

Care Coordinator (CCM/RPM) - REMOTE

$18.50 - $24/hr

Care Coordinator - REMOTE Who we are: Do you want a career making a difference in the lives of ... Follow iCare standard workflows and questionnaires to maximize patient interactions and ...

Riverside Health System Non-Providers

$61K - $74K/yr

Newport News, VA (not eligible for Remote work) Overview Maintains the EPIC contract maintenance ... Works closely with iCare analysts and Epic TS. * Serves as a liaison with outside departments.

Birdseye Solutions

Sales Manager

Dallas, TX · Remote

We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics ... If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye ...

Birdseye Solutions

Sales Manager

Dallas, TX · Remote

We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics ... If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye ...

Birdseye Solutions

Account Executive (USA)

Dallas, TX · Remote

We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics ... If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye ...

Birdseye Solutions

Account Executive (USA)

Dallas, TX · Remote

We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics ... If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye ...

Riverside Health System Non-Providers

$24.25 - $27.50/hr

... remote work eligible for candidates residing in the following states: FL, GA, ID, KS, KY, MS, NC ... Assists leadership with coordination of iCare initiatives related to the hospital coding department.

next page

Showing results 1-20

All JobsIcare JobsRemote Icare Jobs

Remote Icare information

What is a Remote Icare job?

A Remote Icare job typically refers to a position where professionals provide healthcare-related support or customer service remotely, often for companies like iCare Health Solutions or similar healthcare organizations. These roles may include responsibilities such as assisting patients with scheduling, handling insurance inquiries, managing patient records, or offering telehealth support. Working remotely allows employees to perform their duties from home, leveraging digital tools and secure communication platforms to maintain patient privacy and service quality. It is essential for remote Icare workers to have strong communication skills, technical proficiency, and a good understanding of healthcare protocols.

What is the difference between Remote Icare vs Remote Customer Support Specialist?

AspectRemote IcareRemote Customer Support Specialist
CertificationsBasic healthcare or customer service certifications often preferredCustomer service certifications beneficial but not mandatory
Work EnvironmentHealthcare-related support, often in medical or health tech sectorsGeneral customer service across various industries
Industry UsagePrimarily healthcare, telehealth, or medical tech companiesRetail, tech, finance, and other sectors
Job FocusAssisting patients, managing health-related inquiriesHandling customer inquiries, troubleshooting, and support

Remote Icare roles focus on healthcare support, requiring some health-related certifications, and are common in telehealth industries. Remote Customer Support Specialists handle general customer inquiries across various sectors, often with customer service certifications. While both roles involve remote communication, Remote Icare emphasizes health-related knowledge, whereas Remote Customer Support is broader in scope.

What are some common challenges faced by Remote iCare professionals, and how can they be addressed?

Remote iCare professionals often face challenges such as maintaining effective communication with patients and colleagues, managing time efficiently across multiple virtual appointments, and ensuring data privacy in digital interactions. To address these issues, it’s helpful to use secure, user-friendly telehealth platforms, establish clear communication protocols, and stay organized with scheduling and documentation. Regular check-ins with team members and ongoing training in best practices for remote care can also support success in this role.

What are the key skills and qualifications needed to thrive as a Remote Customer Care Specialist, and why are they important?

To thrive as a Remote Customer Care Specialist, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, adaptability, and self-motivation are important soft skills for delivering excellent service independently. These competencies ensure effective customer interactions, high satisfaction, and efficient resolution of issues in a remote environment.
More about Remote Icare jobs
What cities are hiring for Remote Icare jobs? Cities with the most Remote Icare job openings:
What are the most commonly searched types of Icare jobs? The most popular types of Icare jobs are:
What states have the most Remote Icare jobs? States with the most job openings for Remote Icare jobs include:
What job categories do people searching Remote Icare jobs look for? The top searched job categories for Remote Icare jobs are:
Remote Icare jobs near you
Infographic showing various Remote Icare job openings in the United States as of May 2026, with employment types broken down into 25% Full Time, and 75% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Care Coordinator (CCM/RPM) - REMOTE

Care Coordinator (CCM/RPM) - REMOTE

HealthXL

Remote

$18.50 - $24/hr

Full-time

Posted 22 days ago

Job description

Care Coordinator - REMOTE
Who we are:
Do you want a career making a difference in the lives of seniors by helping them manage their chronic conditions between office visits? Our clinicians provide Chronic Care Management (CCM) and Remote Patient Monitoring (RPM), in accordance with CMS guidelines, on behalf of their providers across the United States. We offer flexible schedules, competitive pay, generous benefits for full-time team members and paid training. We are committed to living our values of integrity, growth and excellence.
Who you are:
You are credentialed. (Certified/Registered Medical Assistant, LPN/LVN, RN/BSN) and enjoy working with the Medicare population. Familiarity with Chronic Care Management and/or Remote Patient Monitoring is a plus. You are efficient when working independently from the HIPAA compliant space in your home and provide compassionate, patient-centered care. Your customer service skills are second to none and you build rapport through meaningful, relevant patient interaction over the phone. Bilingual not required but is a plus!
As a daily user of technology, you are comfortable setting up and accessing the equipment that is provided and troubleshooting technology issues as necessary (Do not have to be a programmer and we're here to help.). You are conscientious and have excellent time management skills. You are committed to HealthXL's values of integrity and excellence.
How you'll contribute:
You will work independently and manage a monthly allocation of patients ensuring that all patients assigned to you are cared for. You will optimize HealthXL's CCM/RPM platform to ensure service is consistent and compliant. You will be trained to navigate multiple screens (CCM/RPM platform, applicable EMR and 8x8, etc.) and accurately document all information discovered each month. With a goal of speaking with 90% or more of your patients, you will make multiple attempts to reach each patient each month and create/update their individual Care Plan so their doctor has the most up-to-date information to aid in the patient's care. Although you will be working from your home, you will be a team member alongside other like-minded, compassionate clinicians who support each other and are dedicated to excellent patient-centered, non-face-to-face care.
Responsibilities
  • Meet production goals as outlined in Performance Standards
  • Manage patient panel to maximize efficiency while establishing rapport
  • Adhere to the work schedule agreed upon and communicate with supervisor immediately if unable to work hours as agreed
  • Maintain HIPAA compliant computer access, including only secure means of handling and forwarding PHI (e.g., no emails, texts, or phone messages).
  • Follow iCare standard workflows and questionnaires to maximize patient interactions and documentation.
  • Monthly, telephonic interactions with patients, to determine patient health status and encourage medication/treatment plan compliance
  • Provide appropriate guidance and education to improve understanding and compliance
  • Manage the communication of information necessary to share with practice on patient's behalf.

Qualifications
  • Demonstrates iCARE values
  • Clinical credentials, to include CMA, RMA,, LPN or other qualified background as approved
  • Minimum 1-year experience in clinical setting or patient environment
  • Superior verbal communicator, demonstrates empathy
  • Bilingual not required but a plus
  • Strong critical thinking skills
  • Comfortable interacting with and assessing status of patients remotely, active listener
  • Ability to recognize condition-related warning signs
  • Organized, thorough documentation skills
  • Dependable: Self-directed, ability to prioritize tasks, solid time management skills
  • Committed to excellence in patient care and customer service
  • Ability to navigate effectively in multiple computer systems, including EMR platforms
  • HIPAA compliant area in home to conduct Virtual Care Services
  • High Speed Internet

Apply online:
https://www.gotohealthxl.com/careers/

Apply