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Remote Hydro Tech Jobs (NOW HIRING)

Water Heater Product Specialist - Level II

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Water Heater Product Specialist - Level II Residential Water Heaters REMOTE Full-time WHAT WE ARE ... A leader in condensing technology, Navien has revolutionized the industry with its line of high ...

... hydro, and thermal projects as an Independent Engineer. Location: Fully remote is possible for ... technology reviews. What does Leidos need from me? * Junior Level: Bachelor's of Science degree in ...

Sr. Power Systems Engineer

Salt Lake City, UT · On-site +1

$101K - $138K/yr

... technology and service providers. Its portfolio consists of a strategic mix of solar, solar plus ... Define communication protocols, data acquisition requirements, alarm management, and remote ...

Showing results 41-43

Remote Hydro Tech information

What is a remote hydro tech?

Remote Hydro Techs, or Remote Hydrology Technicians, are professionals who monitor, maintain, and troubleshoot hydrological equipment and systems from a remote location. They collect and analyze data related to water flow, quality, and levels, often using sensors, telemetry, and data management software. Their work is essential for managing water resources, supporting environmental research, and ensuring the smooth operation of water infrastructure. This role typically requires technical skills, an understanding of hydrology, and familiarity with remote monitoring technologies.

What skills and qualifications are needed to thrive as a remote hydro tech?

To thrive as a Remote Hydro Tech, you typically need a background in hydrology or environmental science, strong analytical skills, and relevant technical training or certification. Familiarity with remote monitoring systems, data loggers, GIS software, and hydrologic modeling tools is commonly required. Effective problem-solving, attention to detail, and strong communication skills help you excel in troubleshooting equipment and collaborating with team members remotely. These skills ensure accurate data collection, reliable analysis, and efficient maintenance of hydrological systems, which are crucial for water management and environmental monitoring.

What are common challenges faced by remote hydro techs and how can they be addressed?

Remote Hydro Techs often encounter challenges such as troubleshooting equipment malfunctions without immediate on-site support and maintaining communication with central teams in remote locations. To address these, it's important to develop strong problem-solving skills, familiarize yourself with digital diagnostic tools, and establish regular check-ins with your team. Building a habit of thorough documentation and leveraging collaborative platforms can also ensure smooth workflow and timely support when issues arise.

What is the difference between Remote Hydro Tech vs Remote Water Treatment Technician?

AspectRemote Hydro TechRemote Water Treatment Technician
CertificationsHydrology, environmental or water resource certificationsWater treatment, safety, and environmental certifications
Work EnvironmentFieldwork, remote monitoring, site inspectionsFieldwork, plant operations, remote troubleshooting
Industry UsageHydropower, water resource managementMunicipal, industrial water treatment facilities

Remote Hydro Tech and Remote Water Treatment Technician roles share certifications related to water and environmental safety, often involve fieldwork, and are used across water management industries. The main difference lies in their focus: Remote Hydro Tech specializes in hydropower and water resource projects, while Remote Water Treatment Technicians focus on treating water in municipal or industrial settings.

More about Remote Hydro Tech jobs

What are the most commonly searched types of Hydro Tech jobs?

The most popular types of Hydro Tech jobs are:

Infographic showing various Remote Hydro Tech job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 12% Part Time, 12% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Water Heater Product Specialist - Level II

Navien, Inc.

Remote

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago


Job description

Water Heater Product Specialist - Level II
Residential Water Heaters
REMOTE
Full-time
WHAT WE ARE LOOKING FOR
The ideal candidate for this position is familiar with Navien and/or the tankless industry. They have strong customer service skills, and the ability to troubleshoot over the phone. They must also be able to work well in a team environment. Essential attributes include excellent communication and interpersonal skills and the ability to multitask and remain focused in high-pressure situations. In addition, must be highly self-motivated, have a positive attitude, be resourceful, and enthusiastic about customer service.
Responsibilities:
  • Provide technical support to sales representatives, installers, contractors, distributors, engineers and architects for purposes of educating and promoting company’s products.
  • Troubleshoot water heater products and issues via the phone, being able to clearly detect problems and pinpoint accurate solutions to get the unit running properly.
  • At the technical level, possess the ability to identify, research, and resolve contractor/end user installation and product use issues.
  • Ability to clearly identify business vs. technical problems and either resolve or escalate appropriately.
  • Enter product warranty information into the system and enter comprehensive notes into our system on every unit discussed.
  • Follow-up with customer issues in a timely manner.
  • Assist fellow technicians with high priority technical questions.
  • Answer emails from company website in regard to product information and troubleshooting.
  • May be asked or assigned to assist non-English speakers, speakers of other languages, or be part of a Spanish call queue.
  • Complete any miscellaneous tasks/projects assigned by your supervisor.
Requirements:
  • 1+ year of customer service, phone support and/or related experience plus a minimum of 2 years of technical troubleshooting experience
  • High School Diploma or equivalent.
  • Ability to articulate product information concisely to all levels of customers: end-user, contractor, distributor, engineers and architects.
  • Strong customer service skills and team player
  • Occasional job site visits for troubleshooting.
  • Familiar with Microsoft Office applications, particularly Microsoft Outlook.
  • Availability to work any of the 7 days a week (including Holidays) and be flexible to work additional overtime when deemed necessary by Supervisor.
Preferred Qualifications:
  • Experience with HVAC hands-on field work.
  • Completion of HVAC training/certificate program, or related field
  • Experience in a call-center environment.
  • Knowledge of Navien products or the tankless industry.
  • A drive to help others and those that enjoy the troubleshooting puzzle.
  • Bilingual skills a plus; Spanish, French, Mandarin or Korean
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.
Pay Scale: $21.00 - $23.00/hr. DOE plus Annual Bonus Opportunity!
Benefits
  • PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
  • Employee-only premium covered at 100%
  • Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
  • Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
  • 11.5 Paid Holidays per calendar year
  • Paid Community Involvement Volunteer Day
  • 401K Plan, 100% match on employee’s contribution, up to 5%
  • Employee discounts on Navien products
  • Discount Tickets – hotels, amusement parks, sports events…
About Navien, Inc.
Since 2006, Navien, Inc. has rapidly emerged as one of the fastest-growing companies in the home comfort sector across North America. A leader in condensing technology, Navien has revolutionized the industry with its line of high-efficiency condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024, Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America.
Expanding its offerings, Navien now boasts a full line of HVAC products, including the innovative NPF Hydro-furnace. Additionally, Navien has ventured into the heat pump water heater market, further solidifying its commitment to sustainable and energy-efficient solutions for home comfort. The company is also making strides in the water treatment space with cutting-edge scale prevention systems and whole-house filtration solutions.
Navien’s international reputation is built on sophisticated engineering, robust design, and a steadfast commitment to quality. Backed by over 40 years of advanced technology expertise from its parent company, KD Navien, the company continues to push boundaries in product development. Navien products are available across the United States and Canada through a select network of trusted wholesale distributors.
Navien, Inc. is an Equal Opportunity Employer
No Agencies Please!