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Remote Hotel Jobs in Reston, VA (NOW HIRING)

... branded hotel portfolio. This role focuses on ensuring Marriott and IHG marketing platforms ... Location in Buffalo, NY is preferred, however, we may consider remote candidates. Pay Minimum ...

... branded hotel portfolio. This role focuses on ensuring Marriott and IHG marketing platforms ... Location in Buffalo, NY is preferred, however, we may consider remote candidates. Pay Minimum ...

Due to the travel required for this position, we are open to candidates on a remote basis. Pay ... Generous friends-and-family discounts at many of our hotels and resorts What will you do? * Support ...

Due to the travel required for this position, we are open to candidates on a remote basis. Pay ... Generous friends-and-family discounts at many of our hotels and resorts What will you do? * Support ...

FLEX Senior Product Manager

Bethesda, MD · On-site +1

$135K - $178K/yr

... Remote positions. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best ...

FLEX Senior Product Manager

Bethesda, MD · On-site +1

$135K - $178K/yr

... Remote positions. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best ...

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Remote Hotel information

See Reston, VA salary details

$7

$14

$20

How much do remote hotel jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote hotel in Reston, VA is $14.58, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.25 per hour, depending on experience, location, and employer.

What is a Remote Hotel job?

A Remote Hotel job involves working in the hospitality industry from a remote location, rather than being physically present at a hotel. These roles typically include customer service, reservations, virtual concierge services, marketing, or administrative tasks. Employees communicate with guests and hotel staff through phone, email, or online platforms to assist with bookings, inquiries, and support.

What are the key skills and qualifications needed to thrive in the Remote Hotel position, and why are they important?

To thrive in a Remote Hotel Reservations Agent or Remote Hotel Customer Service Representative role, you typically need experience in hospitality services, strong communication skills, and familiarity with hotel booking software. Knowledge of property management systems (PMS) like Opera, as well as proficiency in standard office software and online reservation platforms, is often required. Excellent problem-solving, empathy, and multitasking abilities allow you to assist guests effectively and handle high volumes of virtual interactions. These skills ensure guests receive quality service remotely, maintaining high satisfaction and supporting hotel operations from a distance.

What does a typical workday look like for a Remote Hotel Reservations Agent?

A typical day for a Remote Hotel Reservations Agent involves responding to guest inquiries via phone, email, or chat, handling booking requests, and resolving reservation issues using the hotel's online systems. You’ll collaborate closely with front desk teams, housekeeping, and management to coordinate guest needs and updates. The role usually includes scheduled shifts to ensure coverage across different time zones and requires careful attention to detail when entering guest information. Facing a variety of guest requests, every day presents unique challenges and opportunities to deliver excellent service from a remote environment, which can be both rewarding and dynamic.

What are the most commonly searched types of Hotel jobs in Reston, VA? The most popular types of Hotel jobs in Reston, VA are:
What are popular job titles related to Remote Hotel jobs in Reston, VA? For Remote Hotel jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Hotel jobs in Reston, VA look for? The top searched job categories for Remote Hotel jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Hotel jobs? Cities near Reston, VA with the most Remote Hotel job openings:
Infographic showing various Remote Hotel job openings in Reston, VA as of June 2026, with employment types broken down into 74% Full Time, 14% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $30,334 per year, or $14.6 per hour.
Franchise Marketing Analyst

Franchise Marketing Analyst

Delaware North

Washington, DC • Remote

$62K - $76K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Delaware North rating

5.9

Company rating: 5.9 out of 10

Delaware North

Based on 152 frontline employees who took The Breakroom Quiz

6.1

Company rating compared to similar companies: 6.1 out of 10

Caterers average

Based on 2,587 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say they have respectful managers

    say they have respectful managers

  • 74%

    74% say their health insurance is affordable

    say their health insurance is affordable

  • 72%

    72% say they enjoy their job

    say they enjoy their job

Featured by Delaware North, based on 152 Breakroom Quiz responses from their frontline employees


Job description

The opportunity

Delaware North Parks and Resorts is hiring a full-time Franchise Marketing Analyst.

The Franchise Marketing Analyst supports the execution and optimization of franchisor‑provided marketing programs across the company’s branded hotel portfolio. This role focuses on ensuring Marriott and IHG marketing platforms, systems, and demand‑generation tools are fully leveraged to drive revenue and property‑level performance. The analyst ensures content accuracy, brand compliance, and effective participation in chain‑supported programs, while identifying opportunities to improve execution and results at the property level. As part of the performance marketing team, this role works closely with brand, content and field marketing, enterprise marketing, sales, revenue management, and operations to align commercial objectives, brand standards, and field marketing needs.

If you are seeking a role that provides career growth and a supportive work environment, apply to join our team! 

Location in Buffalo, NY is preferred, however, we may consider remote candidates.

Pay

Minimum – Anticipated Maximum Base Salary: $62,354 - $76,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
  • Fully leverage Marriott and IHG commercial systems while strengthening property‑level use of brand tools, promotional calendars, and chain‑supported platforms 
  • Ensure accurate and effective execution of loyalty campaigns, member offers, brand‑led demand programs, and franchisor‑supported digital performance tools 
  • Maintain and optimize digital presence across OTAs, Google Business Profiles, metasearch channels, and brand.com content modules 
  • Support demand‑driving initiatives tied to RevPAR, ADR lift, loyalty penetration, pacing targets, and overall commercial performance 
  • Monitor and share KPIs from chain‑driven demand and brand activations, extracting insights from dashboards to identify optimization opportunities 
  • Conduct periodic audits of OTA listings, brand sites, and promotional messaging while supporting field needs and ensuring alignment with chain standards 

#LI-Remote

More about you
  • Bachelor's degree in marketing, business, or hospitality 
  • Minimum of 3 years of experience in a hospitality franchise ecosystem 
  • Familiarity with Marriott and IHG commercial marketing tools and data environments 
Shift details

M-F

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.


$62,354 - $76,800 / year

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

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