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Remote Hospitality Jobs in Rio Rancho, NM (NOW HIRING)

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Remote Hospitality information

See Rio Rancho, NM salary details

$24K

$54.3K

$78.1K

How much do remote hospitality jobs pay per year?

As of Jun 8, 2026, the average yearly pay for remote hospitality in Rio Rancho, NM is $54,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $64,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Hospitality vs Remote Customer Service?

AspectRemote HospitalityRemote Customer Service
Required CredentialsHospitality certifications, hospitality management experienceCustomer service training, communication skills
Work EnvironmentHotels, resorts, travel companies (remote roles)Call centers, online support platforms
Employer & Industry UsageHospitality industry, travel agenciesRetail, tech companies, service providers
Common Search & ComparisonYesYes

Remote Hospitality involves roles in the hospitality industry, often requiring specific certifications and experience, focusing on guest services and management remotely. Remote Customer Service covers support roles across various industries, emphasizing communication skills and customer satisfaction. While both are remote roles, they differ in industry focus, credentials, and work environment.

What Are Remote Hospitality Jobs?

Remote hospitality jobs focus on the tourism industry. In this role, you may provide services for a client as they travel, such as booking flights and hotels, suggesting restaurants, or arranging for special services like chaperones for otherwise unaccompanied minors. Many remote hospitality professionals provide a wide variety of services to guests, arranging them through a virtual booking system. However, remote hospitality jobs may also require you to use telephones, faxes, or other technologies to contact and coordinate with others. Your company may allow you to work from home, but others may require you to work from a call center or similar environment. In this context, the word "remote" refers to supporting clients that you aren't meeting in-person.

What is remote hospitality?

Remote hospitality refers to providing guest services and support in the hospitality industry, such as hotels, resorts, or vacation rentals, from a location outside the physical property. This can include roles like virtual concierges, remote reservation agents, or customer service representatives who assist guests via phone, email, or chat. The goal is to offer high-quality service and support to guests before, during, and after their stay, using digital tools and communication platforms. Remote hospitality jobs have become more common with advances in technology and the increased demand for flexible work arrangements.

What are the key skills and qualifications needed to thrive as a Remote Hospitality professional, and why are they important?

To thrive as a Remote Hospitality professional, you need strong customer service skills, attention to detail, and typically experience in the hospitality or service industry. Familiarity with property management systems (PMS), online booking platforms, and communication tools like email and chat software is essential. Excellent problem-solving abilities, cultural sensitivity, and clear virtual communication help you stand out in supporting guests remotely. These competencies ensure seamless guest experiences and maintain high service standards without face-to-face interaction.

What are some common challenges faced by professionals working in remote hospitality roles?

Professionals in remote hospitality often face challenges such as maintaining high levels of guest engagement and satisfaction without face-to-face contact, managing time zone differences, and adapting to various digital communication platforms. Building rapport with guests and team members remotely requires strong communication skills and proactive outreach. Additionally, troubleshooting guest concerns or coordinating with on-site staff from a distance can sometimes be complex, making flexibility and problem-solving essential. Despite these challenges, remote hospitality roles offer opportunities to develop digital customer service expertise and work with diverse teams from anywhere.
What are the most commonly searched types of Hospitality jobs in Rio Rancho, NM? The most popular types of Hospitality jobs in Rio Rancho, NM are:
What are popular job titles related to Remote Hospitality jobs in Rio Rancho, NM? For Remote Hospitality jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Hospitality jobs in Rio Rancho, NM look for? The top searched job categories for Remote Hospitality jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Hospitality jobs? Cities near Rio Rancho, NM with the most Remote Hospitality job openings:
Infographic showing various Remote Hospitality job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 69% Full Time, 26% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $54,288 per year, or $26.1 per hour.
Regional Vice President, Hospitality - Live Events

Regional Vice President, Hospitality - Live Events

ASM Global

Albuquerque, NM • On-site, Remote

$150K - $185K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


ASM Global rating

6.4

Company rating: 6.4 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

125th of 209 rated facilities management


Job description

THE ROLE

The Regional Vice President (RVP) of Hospitality will be hybrid/remote based in one of these locations ( Washington, Arizona, New Mexico, Texas, Missouri, Illinois, or Indiana) and responsible for overseeing and managing amphitheaters and portfolio of hospitality properties within this region of United States . This leadership role will involve strategic planning, operations management, and financial oversight to ensure the highest levels of guest satisfaction, profitability, and operational efficiency across all locations.

The RVP will work closely with senior leadership to align regional goals with corporate objectives and will be a key driver in implementing company strategies.

ESSENTIAL FUNCTIONS

  • Lead and manage location leaders, regional managers, and other senior staff across multiple properties within the assigned region.
  • Provide mentorship, guidance, and support to regional leadership teams, fostering a culture of excellence in service, quality, and performance.
  • Act as a liaison between senior corporate leadership and property-level operations to ensure alignment with company vision, goals, and objectives.
  • Develop and implement short-term and long-term strategies to drive revenue growth, guest satisfaction, and operational efficiency.
  • Identify market trends and competitive threats within the region to ensure properties maintain a competitive edge.
  • Lead efforts in enhancing brand presence and reputation within the region by ensuring consistent service delivery and customer satisfaction.
  • Manage regional budget and financial performance for all properties, ensuring adherence to revenue and expense targets.
  • Review and analyze financial statements, operating costs, and other key performance indicators (KPIs) to maximize profitability.
  • Collaborate with the General Managers, Vice President of Operations and Finance department to prepare forecasts, budgets, and capital expenditure plans.
  • Oversee operations of all properties within the region, ensuring efficient and effective implementation of policies and procedures.
  • Conduct regular property visits to monitor operational performance, quality assurance, and guest satisfaction.
  • Ensure compliance with all regulatory, safety, and environmental standards.
  • Champion initiatives to improve guest experience and maintain high levels of guest satisfaction across the region.
  • Ensure consistency in service standards and quality across all properties, regularly reviewing feedback and addressing any concerns.
  • Drive employee engagement initiatives to build a motivated and high-performing team.
  • Foster a culture of continuous improvement through training programs and leadership development.
  • Ensure all properties within the region adhere to brand standards and uphold the company's mission and values.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor's degree in Hospitality Management, Business Administration, or related field. A Master's degree is preferred.
  • A minimum of 10 years of leadership experience in the hospitality industry.
  • Proven track record of successfully managing multiple properties and achieving financial and operational goals.
  • Strong financial acumen with experience in budgeting, forecasting, and P&L management.
  • Exceptional leadership skills with the ability to manage, inspire, and develop a diverse team.
  • Excellent communication, negotiation, and interpersonal skills.
  • Deep understanding of the hospitality market, industry trends, and best practices.
  • Ability to travel frequently within the assigned region as needed.

COMPENSATION

In Washington state and Illinois the standard base pay range for this role is $150,000 - $185,000 annually. This base pay range is specific to these locations and may not be applicable to other locations. This role is bonus eligible and salary is commensurate with experience. Legends Global also offers a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: Hybrid/Remote with travel based out of one of these locations:
Washington, Arizona, New Mexico, Texas, Missouri, Illinois, or Indiana.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019