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Hospitality Associate Jobs in Rio Rancho, NM (NOW HIRING)

Atrium Hospitality

Night Auditor

Albuquerque, NM · On-site

$17/hr

We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter.

The Remedy Day Spa

Spa Associate

Albuquerque, NM · On-site

$15 - $17/hr

SPA ASSOCIATE Full-time & Part-time -Nights and Weekends Responsibilities include all front desk ... Prior experience in retail, hospitality, or salon/spa industry strongly preferred * Experience with ...

The Remedy Day Spa

Spa Associate

Albuquerque, NM · On-site

$15 - $17/hr

SPA ASSOCIATE Full-time & Part-time -Nights and Weekends Responsibilities include all front desk ... Prior experience in retail, hospitality, or salon/spa industry strongly preferred * Experience with ...

Los Poblanos LP

Retail Receiving Associate

Albuquerque, NM · On-site

$14.50 - $16/hr

... hospitality, empathy, excellence, respect and stewardship--driving an unforgettable guest and ... The Retail Receiving Associate will utilize Eatec software to process transfers and print stickers ...

Los Poblanos

Retail Receiving Associate

Albuquerque, NM · On-site

$14.50 - $16/hr

... hospitality, empathy, excellence, respect and stewardship-driving an unforgettable guest and ... The Retail Receiving Associate will utilize Eatec software to process transfers and print stickers ...

Los Poblanos

Retail Receiving Associate

Albuquerque, NM · On-site

$14.50 - $16/hr

... hospitality, empathy, excellence, respect and stewardship-driving an unforgettable guest and ... The Retail Receiving Associate will utilize Eatec software to process transfers and print stickers ...

Ojo Caliente Holdings, Inc.

Retail Associate

Santa Fe, NM · On-site

$14 - $16/hr

... Associate to join our diverse and inclusive team. Why choose Ojo Santa Fe Spa Resort? We're not ... Join us in fulfilling our mission of providing genuinely gracious hospitality while stewarding and ...

Ojo Spa Resorts

Retail Associate

Santa Fe, NM · On-site

$14 - $16/hr

... Associate to join our diverse and inclusive team. Why choose Ojo Santa Fe Spa Resort? We're not ... Join us in fulfilling our mission of providing genuinely gracious hospitality while stewarding and ...

Ojo Spa Resorts

Retail Associate

Santa Fe, NM · On-site

$14 - $16/hr

... Associate to join our diverse and inclusive team. Why choose Ojo Santa Fe Spa Resort? We're not ... Join us in fulfilling our mission of providing genuinely gracious hospitality while stewarding and ...

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Hospitality Associate information

See Rio Rancho, NM salary details

$9

$16

$31

How much do hospitality associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for hospitality associate in Rio Rancho, NM is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.79 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Rio Rancho, NM?

The most popular types of Hospitality jobs in Rio Rancho, NM are:

What are popular job titles related to Hospitality Associate jobs in Rio Rancho, NM?

For Hospitality Associate jobs in Rio Rancho, NM, the most frequently searched job titles are:

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The top searched job categories for Hospitality Associate jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Hospitality Associate jobs?

Cities near Rio Rancho, NM with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,315 per year, or $17 per hour.

House Management Associate

University of New Mexico

Albuquerque, NM • On-site

$15 - $19.19/hr

Full-time

Retirement

Re-posted 15 days ago

University Of New Mexico rating

8.4

Company rating: 8.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

99th of 619 rated colleges and universities

Job description

House Management Associate
Requisition ID
req36607
Working Title
House Management Associate
Position Grade
05
Position Summary
Working at Popejoy Hall, this position oversees all activities related to Front of House prior to and during live performances, as well as the management of Popejoy's donor lounges. This position will work primarily nights and weekends prior to and during events and includes Front of House/Lounge set up, position assignments for scheduled volunteers, extensive customer service, and execution of various tasks unique to each performance. This position may also assist with special projects and events related to the Front of House department and Donor Lounges at Popejoy Hall.
This is an on-call position and hours will vary based on Popejoy's performance schedule and administrative needs. A CPR Certification and an Alcohol Server's License may be required after hire.
See the Position Description for additional information.
Conditions of Employment
Minimum Qualifications
High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications
  • Experience working in the performing arts or arts related degree preferred.
  • Detail-oriented, well organized, self-starter.
  • Excellent communication skills with an emphasis on customer service and de-escalation.
  • Basic computer skills including Microsoft Word and Excel, as well as an ability to learn new programs used by Popejoy.

Additional Requirements
Campus
Main - Albuquerque, NM
Department
UNM Public Events (726A)
Employment Type
Staff
Staff Type
On-Call
Term End Date
Status
Non-Exempt
Pay
Hourly: $15.00 - $19.19
Benefits Eligible
This position is not eligible for benefits
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required
No
For Best Consideration Date
5/14/2026
Eligible for Remote Work
No
Eligible for Remote Work Statement
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Applicant must submit a resume and cover letter.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.

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