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Remote Helpdesk Jobs in Renton, WA (NOW HIRING)

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

Remote contract for PhDs in Chemistry, Chemical Engineering, or related fields. Work on cutting ... Help fine-tune large language models (like ChatGPT) using your chemistry knowledge. You'll design ...

Remote Biology Specialist

Medina, WA · Remote

$100 - $200/hr

Remote contract for PhDs in Biology, Biotechnology, Biochemistry, or related fields. Work on ... Help fine-tune large language models (like ChatGPT) using your biology knowledge. You'll design ...

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Remote Physics Specialist

Seattle, WA · Remote

$100 - $200/hr

Remote contract for PhDs in Physics, Applied Physics, or related fields. Work on cutting-edge ... Help fine-tune large language models (like ChatGPT) using your physics skills. You'll design ...

Remote Customer Service Specialist

Kent, WA · On-site +1

$19.25 - $25.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Remote contract for PhDs in Mathematics, Statistics, or related fields. Work on cutting-edge ... Help fine-tune large language models (like ChatGPT) using your math and analytical skills. You'll ...

Remote Insurance Agent

Seattle, WA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

Showing results 21-40

Remote Helpdesk information

See Renton, WA salary details

$14

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How much do remote helpdesk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote helpdesk in Renton, WA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.18 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the most commonly searched types of Helpdesk jobs in Renton, WA?

The most popular types of Helpdesk jobs in Renton, WA are:

What job categories do people searching Remote Helpdesk jobs in Renton, WA look for?

The top searched job categories for Remote Helpdesk jobs in Renton, WA are:

What cities near Renton, WA are hiring for Remote Helpdesk jobs?

Cities near Renton, WA with the most Remote Helpdesk job openings:

Infographic showing various Remote Helpdesk job openings in Renton, WA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,165 per year, or $26 per hour.

Licensed Mental Health Counselor (Remote) - Full-Time Opportunity

Kent, WA • Remote

Full-time

Posted 3 days ago

New


Job description

Position Overview

Helping Hands Mental Healthcare LTD is actively seeking compassionate and dedicated Licensed Mental Health Counselors (LMFT, LMHC, LICSW) to join our remote team in Kent, Washington. As a full-time professional, you will provide crucial mental health support to individuals facing various challenges, helping them to unlock their potential and improve their overall well-being.

About the Organization

At Helping Hands Mental Healthcare LTD, we strive to create a nurturing environment focused on impactful mental health care. Our community health clinic provides a remote work setting, enabling our counselors to maintain a healthy work-life balance while delivering high-quality care. We pride ourselves on competitive compensation, unlimited administrative support, and a commitment to your professional development.

Work Environment

This role is perfectly suited for professionals seeking a remote work opportunity that offers flexibility and independence. You will have the autonomy to schedule your own hours while still benefiting from a supportive network and the latest technology tools. We ensure that you can focus on what you do best—connecting with clients and facilitating their growth—without the burden of excessive administrative tasks.

Key Responsibilities

As a Remote Mental Health Counselor, your primary responsibilities will include:

  • Conducting individual counseling sessions via secure video chat, providing a safe space for clients to explore their thoughts and feelings.
  • Encouraging open dialogue about emotions and experiences to foster deeper self-awareness and better relationships.
  • Advocating for your clients by helping them set and achieve personal goals, tailored to their specific needs.
  • Assessing the mental health conditions of clients and planning personalized treatment strategies, utilizing evidence-based practices.
Patient Population / Client Focus

The clients you will work with are meticulously screened prior to booking, ensuring you engage with stable adults presenting with low-acuity concerns. This thoughtful matching process allows you to focus on your areas of expertise and demographic preferences, creating a more fulfilling counseling experience.

Qualifications

To excel in this role, you must meet the following qualifications:

  • A completed Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Current, full licensure by the state board, enabling independent practice without supervision, specifically as a:
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Mental Health Counselor (LMHC)
    • Licensed Independent Clinical Social Worker (LICSW)
  • A strong foundation in interpersonal skills and a personable nature, crucial for building rapport with clients.
  • Proficiency in using technology for virtual therapy sessions and communication.
Preferred Experience

Ideal candidates will have at least two years of clinical experience working with diverse populations in a counseling capacity. Experience with remote therapy platforms is a plus, as is familiarity with evidence-based treatment approaches.

Compensation and Benefits

This position offers a competitive salary range of USD 90,000 to 104,000 annually, depending on your workload and commitment. Additionally, we provide:

  • A sign-on bonus to welcome you to our team.
  • Weekly direct deposit for timely payment.
  • A monthly healthcare stipend for full-time counselors, ensuring your health and well-being are prioritized.
Career Growth Opportunities

Helping Hands Mental Healthcare LTD is committed to the continuous professional advancement of our counselors. We offer on-call access to training programs and resources that not only enhance your skills but also elevate your role within the organization. Quick onboarding means you can begin seeing clients within days of joining our team, helping you transition smoothly into your new role.

Why Join Our Team

Choosing to work with Helping Hands Mental Healthcare LTD means becoming part of a compassionate mission aimed at improving lives through mental wellness. We value flexibility, respect for personal time, and a supportive atmosphere, which translates into superior patient care. As part of our diverse team, you will find opportunities to connect with colleagues while maintaining the autonomy of your practice.

Application Information

If you are a dedicated mental health professional seeking an opportunity that prioritizes your passion for counseling while providing the resources and support you need to succeed, please apply with your resume today. Indicate your license type and state of practice in your application to ensure compliance with our guidelines. We look forward to welcoming you to our team!