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Remote Helpdesk Jobs in Atlanta, GA (NOW HIRING)

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Remote Insurance Agent

Atlanta, GA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

YO AI Labs

GIS/geospatial Expert - Remote

Atlanta, GA · Remote

$80 - $100/hr

Remote Job Overview We are seeking experienced GIS / Geospatial Experts with hands-on experience in ... help improve next-generation AI systems. No prior AI training experience is required. Key ...

HMG Careers

Sales Consultant Remote

Whitesburg, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Decatur, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Riverdale, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Mableton, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Griffin, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Whitesburg, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Stonecrest, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Mountain Park, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Kennesaw, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

South Fulton, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Grayson, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Cumming, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Sales Rep

Sandy Springs, GA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Avondale Estates, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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Showing results 41-60

All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Atlanta, GA

Remote Helpdesk information

See Atlanta, GA salary details

$12

$22

$32

How much do remote helpdesk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote helpdesk in Atlanta, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.95 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Atlanta, GA?

The most popular types of Helpdesk jobs in Atlanta, GA are:

What are popular job titles related to Remote Helpdesk jobs in Atlanta, GA?

For Remote Helpdesk jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk jobs in Atlanta, GA look for?

The top searched job categories for Remote Helpdesk jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Helpdesk jobs?

Cities near Atlanta, GA with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Atlanta, GA as of August 2026, with employment types broken down into 67% Full Time, 11% Part Time, 11% Contract, and 11% Nights. Highlights an 100% Remote job distribution, with an average salary of $46,307 per year, or $22.3 per hour.

Remote Booking Specialist

Atlanta, GA • Remote

The Hiring Platform
See more jobs at The Hiring Platformexternal

Full-time

This job post has expired 6 days ago. Applications are no longer accepted.

Job description

We are seeking an organized Remote Booking Specialist to assist clients with researching available options and coordinating reservations through online platforms.

Responsibilities
  • Communicate with clients regarding their requests and preferences
  • Research available options using online systems
  • Assist with accommodations, transportation, activities, and related arrangements
  • Review reservation details for accuracy
  • Provide confirmations and important information
  • Assist with modifications and customer requests
  • Maintain organized client and reservation records
  • Follow up on outstanding details
  • Communicate with service providers when needed
  • Provide ongoing client support
Qualifications
  • Strong communication skills
  • Excellent attention to detail
  • Good organizational and research abilities
  • Comfortable learning online booking systems
  • Ability to manage multiple requests
  • Professional and customer-focused
  • Previous booking or customer service experience is helpful but not required
Benefits
  • Remote work environment
  • Training provided
  • Professional development opportunities
  • Access to online systems and resources
  • Continuing education
  • Team support