ZipRecruiter

Log In

2

Remote Helpdesk Jobs in Columbus, GA (NOW HIRING)

Promoted2

Remote Insurance Agent

Columbus, GA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

Promoted2

Remote Insurance Agent

Columbus, GA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Manchester, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Ellaville, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Box Springs, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Account Executive

Columbus, GA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Manager Remote

Columbus, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Waverly Hall, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Pine Mountain, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Sales Specialist

Columbus, GA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Manager Remote

Auburn, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Valley, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Butler, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Richland, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Hurtsboro, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Opelika, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Representative Remote

Cusseta, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Sales Executive - Remote

Columbus, GA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

next page

Showing results 1-20

All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Columbus, GA

Remote Helpdesk information

See Columbus, GA salary details

$11

$20

$30

How much do remote helpdesk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote helpdesk in Columbus, GA is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Columbus, GA?

The most popular types of Helpdesk jobs in Columbus, GA are:

What are popular job titles related to Remote Helpdesk jobs in Columbus, GA?

For Remote Helpdesk jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk jobs in Columbus, GA look for?

The top searched job categories for Remote Helpdesk jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Helpdesk jobs?

Cities near Columbus, GA with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Columbus, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,104 per year, or $20.7 per hour.

(REMOTE) Phone Booker / Appointment Scheduler

AO Globe Life

Columbus, GA • On-site, Remote

$14.50 - $18.50/hr

Full-time

Posted 16 days ago

Job description

Remote Phone Booker / Appointment Setter
100% Remote | Flexible Schedule | Training Provided
Help Connect Great People with Great Opportunities
We're looking for a detail-oriented, organized, and people-focused Phone Booker to join our growing remote team. In this role, you'll be the first point of contact for prospective candidates-helping schedule interviews, confirm appointments, and ensure a smooth, professional experience from the very first conversation.
If you enjoy talking with people, staying organized, and making a positive first impression, this could be the perfect opportunity for you.
What You'll Do
As a Remote Phone Booker, you'll help keep our recruiting process running efficiently by:
  • Make outbound calls to warm leads who have expressed interest in our opportunities
  • Confirm candidate interest and answer basic scheduling questions
  • Schedule appointments using our online calendar system
  • Follow up with candidates who missed or need to reschedule appointments
  • Maintain accurate notes and update candidate records in our recruiting system
  • Communicate professionally through phone, email, and text when appropriate
  • Collaborate with the recruiting team to keep the interview pipeline moving efficiently
What We're Looking For
Successful candidates typically demonstrate:
  • Excellent verbal communication skills
  • Friendly, professional phone etiquette
  • Confidence making a high volume of outbound calls
  • Strong organizational and time-management abilities
  • Consistent follow-up and attention to detail
  • Ability to work independently in a remote environment
  • Positive attitude and willingness to learn
  • Basic computer skills and comfort learning new technology

Previous experience in appointment setting, customer service, recruiting, scheduling, call center operations, administrative support, or sales is helpful-but not required. We provide comprehensive training.
What We Offer
🌎 100% Remote Work
Work from anywhere with a reliable internet connection.
⏰ Flexible Scheduling
Create a schedule that works around your lifestyle while meeting team goals.
📚 Comprehensive Training
Receive onboarding, coaching, and ongoing support to help you succeed from day one.
🤝 Supportive Team Culture
Join a collaborative, growth-focused team that values communication, accountability, and professional development.
📈 Career Growth Opportunities
Build valuable recruiting and client communication skills with opportunities to expand into recruiting, leadership, and additional career paths.
Minimum Requirements
  • Legally authorized to work in the United States
  • Reliable high-speed internet connection
  • Computer or laptop with webcam and microphone
  • Quiet workspace for making outbound calls
  • Comfortable using Zoom, Calendly, email, and other web-based applications (training provided)
Why Join Our Team?
This role offers the opportunity to make a meaningful impact by helping connect qualified candidates with career opportunities that can positively change their lives.
Every appointment you schedule helps move someone one step closer to a new opportunity while supporting a team committed to growth, service, and success.
Ready to Get Started?
If you're motivated, dependable, and enjoy helping people while working from home, we'd love to hear from you.
Apply today and start your career as a Remote Phone Booker!
Connect People. Create Opportunities. Build Your Future.

Apply