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Remote Helpdesk Jobs in Appleton, WI (NOW HIRING)

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Join The Roethlisberger Agency A Remote Opportunity in Insurance Sales & Client Services The Roethlisberger Agency is a growing, independent insurance agency focused on helping families protect what ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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How much do remote helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote helpdesk in Appleton, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the most commonly searched types of Helpdesk jobs in Appleton, WI? The most popular types of Helpdesk jobs in Appleton, WI are:
What are popular job titles related to Remote Helpdesk jobs in Appleton, WI? For Remote Helpdesk jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Appleton, WI look for? The top searched job categories for Remote Helpdesk jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Helpdesk jobs? Cities near Appleton, WI with the most Remote Helpdesk job openings:
Remote Life Insurance Agent

Remote Life Insurance Agent

Roethlisberger Life Group

Green Bay, WI • Remote

$55K - $110K/yr

Other

Posted 17 days ago

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Job description

100% Remote | Flexible Schedule | Training & Licensing Support Provided

A professional opportunity in insurance sales with structured onboarding, pre-qualified leads, and ongoing mentorship.

Join The Roethlisberger Agency

A Remote Opportunity in Insurance Sales & Client Services

The Roethlisberger Agency is a growing, independent insurance agency focused on helping families protect what matters most through life insurance and related financial solutions.

Founded by Fred and Gabby Roethlisberger, our agency emphasizes mentorship, professional development, and long-term career growth. We support motivated individuals who are coachable, reliable, and interested in building a sustainable career in the insurance industry.

This is a remote, commission-based independent contractor opportunity offering flexibility, training, and ongoing support.

Why Join The Roethlisberger Agency

Performance-based, commission compensation structure

Remote work environment with flexible scheduling

Pre-qualified lead flow provided (no cold outreach required)

Structured onboarding and ongoing professional training

Team-based culture with mentorship and accountability

Responsibilities

• Connect with prospective clients who have requested information

• Conduct virtual consultations via phone or video conferencing

• Assess client needs and present appropriate insurance solutions

• Follow up professionally with prospective and existing clients

• Participate in virtual trainings and team meetings

• Maintain accurate records using provided systems and tools

Qualifications

Self-motivated with strong communication skills

• Comfortable working independently in a remote environment

• Willingness to learn and follow a structured sales process

Professional, reliable, and coachable

• Prior sales or insurance experience is helpful but not required

• Must be licensed or willing to obtain an insurance license (guidance provided)

What We Provide

Pre-qualified leads

Initial and ongoing training

One-on-one and group mentorship

CRM and virtual sales tools

Clear performance expectations and advancement pathways

Role Details

Position Type: 1099 Independent Contractor

Compensation: Performance-based, commission compensation (earnings vary by individual performance)

Schedule: Flexible; part-time or full-time availability

Work Location: Remote

Industry Focus: Life insurance and related insurance products

Compensation Disclosure

This is a commission-based opportunity. Compensation is performance-based and dependent on individual effort, market conditions, and adherence to training and systems. Earnings are not guaranteed and results will vary.

Company Description

We’re a nationwide insurance brokerage built around two priorities: serving families and developing great agents.
Through partnerships with top-rated life insurance and retirement carriers, our agents help individuals and families build real protection and long-term confidence — not one-size-fits-all solutions.
We also coach and support independent agents who want flexibility, a clear path to growth, and a business they can be proud of.
Our belief is simple: when you take care of people, everything else follows.
Families gain clarity and coverage. Agents gain skills, direction, and the ability to build something lasting.
Based in Texas and operating nationwide, we’re here to support you — wherever you live and whatever season you’re in.