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Remote Helpdesk Jobs in Addison, TX (NOW HIRING)

Staffing Proxy

Remote Audiologist

Dallas, TX ยท Remote

$75K - $80K/yr

You'll play a direct role in expanding access to hearing care, while helping shape how technology ... Provide remote patient support via phone, email, and SMS * Perform asynchronous hearing aid ...

Camesiagency

Remote Insurance Agent

Dallas, TX ยท Remote

$80K - $150K/yr

The Camesi Agency is a rapidly growing, fully remote brokerage dedicated to helping families protect their financial futures. Supported by proven systems, structured mentorship, and a leadership ...

Solid Rock Recruiting LLC

Remote Tax Manager

Dallas, TX ยท On-site +1

$135K - $195K/yr

We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Addison, TX

Remote Helpdesk information

See Addison, TX salary details

$12

$22

$32

How much do remote helpdesk jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote helpdesk in Addison, TX is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.14 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What cities near Addison, TX are hiring for Remote Helpdesk jobs? Cities near Addison, TX with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Addison, TX as of July 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,616 per year, or $22.4 per hour.

Remote Work From Home Data Entry Clerk / Typing

Job On Remote Online USA

Dallas, TX โ€ข Remote

$16.75 - $22.50/hr

Full-time, Part-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.

Job description

NOTE: Only for US residence๏ปฟ

Remote work from home administrative assistant, data entry clerk, typing, customer service representative, get started now.

Thank you for checking us out! Work From Home Data Entry Jobs - Part Time, Full Time

We are seeking individuals who are looking for part time or full time work or side gigs to be connected with companies who are hiring employees directly to work from their homes. You will find both full-time and part-time remote opportunities in a variety of career fields.

Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position.


JOB REQUIREMENTS

  • Computer with internet access
  • Quiet workspace away from distractions
  • Must be able and comfortable to working in an environment without immediate supervision
  • Ability to read, understand, and follow oral and written instructions.
  • Data entry or administrative assistant experience is not needed but can be a bonus
  • We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn

NOTE: Only for US residence๏ปฟ

You must apply on our website only.

Job Requirements:

  • Typing 25+ words per minute
  • You enjoy data entry work and can perform the work from your home or location of choosing (remote work at home job)
  • Computer with internet access
  • It is crucial that you be self-motivated and able to follow explicit directions to begin working from home
  • Self Motivated - you must be 100% able to commit to working with little supervision
  • Work from home jobs of this nature require Internet and one of the following: Laptop or PC, MAC, or Smart Device - Android or IOS

Ready to get started? Start today and get paid next week.

Thanks for checking us out and we look forward to helping you achieve your goals!

๏ปฟNOTE: Only for US residence

Apply