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Remote Helpdesk Jobs in Quebec (NOW HIRING)

Rivalry

Product Manager, Payments (Remote)

Montreal, QC · On-site +1

Coordinating with other departments and stakeholders you will help launch improvements to payments ... Remote and flexible working arrangements. * Open Paid Vacation. * Free video games! Every Rivalry ...

Zesty.ai

ABM Campaign Manager (Remote)

Montreal, QC · Remote

Remote (CA-based preferred) Reports to: Senior Director of Marketing Type: Full-time About ZestyAI ... Trusted by many of the nation's top property insurers, ZestyAI is growing rapidly as we help ...

ASICC-MED

Beneficiary attendant

Montreal, QC · Remote

Our ultimate goal is to help our attendants achieve their professional goals while enjoying a ... You can work in remote regions and have remote bonuses. You can work in almost all departments ...

ASICC-MED

Beneficiary attendant

Montreal, QC · Remote

Our ultimate goal is to help our attendants achieve their professional goals while enjoying a ... You can work in remote regions and have remote bonuses. You can work in almost all departments ...

ASICC-MED

Beneficiary attendant

Montreal, QC · Remote

Our ultimate goal is to help our attendants achieve their professional goals while enjoying a ... You can work in remote regions and have remote bonuses. You can work in almost all departments ...

ASICC-MED

Beneficiary attendant

Montreal, QC · Remote

Our ultimate goal is to help our attendants achieve their professional goals while enjoying a ... You can work in remote regions and have remote bonuses. You can work in almost all departments ...

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$10

$25

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How much do remote helpdesk jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote helpdesk in Quebec is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.00 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Quebec? The most popular types of Helpdesk jobs in Quebec are:
What are popular job titles related to Remote Helpdesk jobs in Quebec? For Remote Helpdesk jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Quebec look for? The top searched job categories for Remote Helpdesk jobs in Quebec are:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Quebec as of May 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Temporary. Highlights an 91% Physical, 8% Hybrid, and 1% Remote job distribution, with an average salary of $52,173 per year, or $25.1 per hour.

Account Executive (Remote, Montreal)

GG TEQ Inc

Montreal, QC • On-site, Remote

Full-time

Posted 25 days ago

Job description

About Us

At GG TEQ, we're building the next generation of hybrid solutions - offering hardware, software, and IT solutions designed to empower organizations to scale, secure, and achieve their business imperatives. As part of a high-growth sales organization, you'll play a pivotal role that focuses on customers while manifesting our values based on integrity, skill and professionalism.


Role Overview

We are looking for a driven, consultative, and quota-crushing Account Executive to help us scale. You'll own the full sales cycle-from prospecting to closing-and be instrumental in driving solution sales across our product stack. This role is comprised of unlimited earning potential.

This is a hands-on role, ideal for someone who thrives in a fast-paced startup environment and has experience selling IT solutions to mid-market or enterprise customers.


Key Responsibilities

Own the full sales cycle: outbound prospecting, qualifying leads, product demos, proposals, and closing deals.
Develop product knowledge across hardware, software, and cloud services to position solutions effectively.
Build strong, consultative relationships with prospects and customers to uncover business needs and deliver tailored solutions.
Maintain a sales pipeline and accurately forecast monthly and quarterly revenue.
Collaborate with pre-sales engineers and leadership to align deals with customer requirements and implementation timelines.
Use CRM tools to track activity, report results, and continuously refine sales approach.
Provide feedback to product, marketing, and operations teams to improve go-to-market execution.
Achieve set targets.


Qualifications

Must-Have:

2-5 years of full-cycle B2B sales experience (preferably in technology, IT solutions, or cloud/SaaS/hardware).
Proven track record of meeting or exceeding quotas.
Strong communication, negotiation, and presentation skills.
Ability to work independently and as part of a growing team in a startup environment.
Comfortable with outbound prospecting and high activity levels.
Experience working for an IT VAR.

Nice-to-Have:

Experience selling into IT decision-makers (CIOs, IT Directors).
Previous manufacturer experience is a plus.
Familiarity with recurring revenue models (MRR/ARR).
Background in value-based selling (e.g., MEDDIC, SPIN, Challenger).
Technical acumen or knowledge of infrastructure, cybersecurity, or networking.


Compensation & Benefits

Competitive base salary + uncapped commission (OTE aligned with market benchmarks)
Health benefits
Career advancement opportunities
99% remote work environment

Apply