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Remote Helpdesk Support Jobs in Minnesota (NOW HIRING)

UnitedHealth Group

Senior Medical Coder

Eden Prairie, MN · Remote

$24 - $43/hr

... supporting revenue cycle integrity. Schedule: Monday to Friday, 8 AM - 5 PM Location: Remote ... At UnitedHealth Group, our mission is to help people live healthier lives and make the health ...

InsuraTec

Sales Representative (Remote)

Cloquet, MN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

InsuraTec

Sales Representative (Remote)

Duluth, MN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

InsuraTec

Sales Representative (Remote)

Willmar, MN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

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All JobsHelpdesk Support JobsRemote Helpdesk Support JobsRemote Helpdesk Support Jobs in Minnesota

Remote Helpdesk Support information

See Minnesota salary details

$12

$22

$33

How much do remote helpdesk support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote helpdesk support in Minnesota is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.
What are the most commonly searched types of Helpdesk Support jobs in Minnesota? The most popular types of Helpdesk Support jobs in Minnesota are:
What are popular job titles related to Remote Helpdesk Support jobs in Minnesota? For Remote Helpdesk Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk Support jobs in Minnesota look for? The top searched job categories for Remote Helpdesk Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Helpdesk Support jobs? Cities in Minnesota with the most Remote Helpdesk Support job openings:
Remote Helpdesk Support jobs near you
Infographic showing various Remote Helpdesk Support job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,162 per year, or $22.7 per hour.

Sales Team Leader (Remote)

Zuzick & Associates

Plymouth, MN • Remote

Full-time

Life

Re-posted 2 hours ago

Job description

Sales Team Leader (Remote) – Globe Life American Income Division | Zuzick Organization

Are you a motivated sales professional ready to step into leadership? Globe Life American Income Division: Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing remote sales team while making a meaningful impact in the lives of working families.

For over 70 years, we have partnered with more than 34,000 unions and associations—including teachers, firefighters, veterans, and nurses—to provide supplemental life insurance benefits that help protect their families. As we continue expanding nationwide, we are looking for leaders who are passionate about sales, mentorship, and career growth.

What You’ll Do:

Lead, mentor, and motivate a remote team of sales representatives Work with warm leads from union members requesting information about their benefits Conduct virtual client meetings via Zoom to present insurance options Support your team in closing sales and delivering excellent client service Track performance metrics and help drive team success Assist with applications and underwriting requirements

What We Offer:

100% Remote / Work-from-Home Environment Weekly Pay + Performance Bonuses Residual Income Opportunities Leadership Training & Rapid Advancement Comprehensive Training Program Benefits available after 90 days based on production Annual all-expenses-paid company trips

What We’re Looking For:

Sales experience required; leadership or management experience preferred Willingness to obtain a state life insurance license within 30 days Strong communication and leadership skills Self-motivated, organized, and goal-oriented Reliable computer with camera, internet access, and cell phone If you’re looking for a career with unlimited growth potential, leadership opportunities, and the ability to work from anywhere, we’d love to hear from you.

Apply today and submit your resume. Be sure to highlight any leadership or management experience.

Apply