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Remote Helpdesk Support Jobs in Minnesota (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Zuzick & Associates

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... options Support your team in closing sales and delivering excellent client service Track ...

ForgeFit

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Zuzick & Associates

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... options Support your team in closing sales and delivering excellent client service Track ...

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Zuzick & Associates

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... options Support your team in closing sales and delivering excellent client service Track ...

Zuzick & Associates

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... options Support your team in closing sales and delivering excellent client service Track ...

Zuzick & Associates

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... options Support your team in closing sales and delivering excellent client service Track ...

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Showing results 21-40

All JobsHelpdesk Support JobsRemote Helpdesk Support JobsRemote Helpdesk Support Jobs in Minnesota

Remote Helpdesk Support information

See Minnesota salary details

$12

$22

$33

How much do remote helpdesk support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote helpdesk support in Minnesota is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.
What are the most commonly searched types of Helpdesk Support jobs in Minnesota? The most popular types of Helpdesk Support jobs in Minnesota are:
What are popular job titles related to Remote Helpdesk Support jobs in Minnesota? For Remote Helpdesk Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk Support jobs in Minnesota look for? The top searched job categories for Remote Helpdesk Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Helpdesk Support jobs? Cities in Minnesota with the most Remote Helpdesk Support job openings:
Remote Helpdesk Support jobs near you
Infographic showing various Remote Helpdesk Support job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,162 per year, or $22.7 per hour.

Support Medical Assistant (Hybrid)

Herself Health

Minneapolis, MN • On-site, Remote

$41K - $53K/yr

Full-time

Posted 21 days ago

Job description

Support Care Medical Assistant - Job Description
Employment Type: 1.0 Full Time, Non-Exempt
Location: Hybrid (Highland Park, Crystal, Lyndale, Rosedale, Eagan)
Shift Information: Variable, Monday - Friday, 9-hour shifts with an hour lunch
Compensation: dependent on experience
Who We Are
At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 65+ to address long-standing challenges in healthcare: rushed appointments, long wait times, and care that's not tailored to women's needs later in life. We focus on post-menopausal care, bone density, weight management, and mental, social, and emotional well-being.
Our patient-centric Primary Care clinics are dispersed across the Twin Cities metro area in Highland Park (St. Paul), Crystal, South Minneapolis (Lyndale), Roseville, and Eagan. Our growing team is passionate about innovating the primary care landscape for women 65+.
About You
We are seeking dynamic individuals who thrive in a fast-paced environment and are passionate about delivering excellent patient care. You enjoy variety in your work, flexibility in your schedule, and are committed to supporting a positive patient experience. Our ideal candidates are adaptable, team-oriented, and have a customer-first mindset.
About the Support Primary Care Medical Assistant Role
The Support Medical Assistant will provide clinical, clerical, and technical support across multiple Herself Health clinic locations. This role is essential in maintaining smooth clinic operations and ensuring high-quality care for our patients. The Support Medical Assistant will support the clinical nurse and provider teams by collaborating with patients or other health entities per direction of nurse team, creating referrals/prescriptions for review by nurse team and other tasks per nursing direction.
Core Responsibilities
  • Adapt quickly to new environments and workflows
  • Collaborate with clinic and nurse teams to ensure seamless patient care during transitions
  • Ensure proper documentation of work activities
  • Schedule patient appointments and assist with portal setup and patient education
  • Support chronic disease management and population health initiatives, including outreach to patients for follow-up care
  • Transmit prescription refills or referrals
  • Lab and imaging outreach to patients
  • Care coordination with outside agencies, health systems, pharmacies and/or patients
  • Provide patient direction per provider/nurse discrétion
  • Manage Electronic Medical Records inbox

Core Qualifications
  • Completion of an accredited Medical Assistant Certification program is required or MA diploma
  • High level of professionalism and confidentiality
  • Highly organized and detail-oriented
  • Remote experience preferred
  • MA with 5+ years' experience
  • Ability to work remote and problem solve technical problems. Required to go to the office if no available internet in remote work location
  • Good standing within the organization (no formal warnings or performance improvement plans active on employee file)
  • Ability to work effectively in an innovative, fast-paced environment
  • Passage of the pre-employment drug screen and background check
  • Eligibility to work in the US with proof of citizenship or permanent residency
  • Internal candidates open from 7/16/2026 through 7/23/2026

We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.
All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.

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