Provide support and resolve help desk tickets. Self-starter and hard worker. We are looking for ... remote work, eg internet access, phone, etc.
Provide support and resolve help desk tickets. Self-starter and hard worker. We are looking for ... remote work, eg internet access, phone, etc.
IT Support Specialist
Los Angeles, CA · Remote
You will manage the help desk queue from intake through closure, work within established service ... Use remote-support tools for remote employees, hybrid teams, satellite offices, and home-office ...
Quick apply
IT Support Specialist
Los Angeles, CA · Remote
You will manage the help desk queue from intake through closure, work within established service ... Use remote-support tools for remote employees, hybrid teams, satellite offices, and home-office ...
IT Support Specialist
Sacramento, CA · Remote
You will manage the help desk queue from intake through closure, work within established service ... Use remote-support tools for remote employees, hybrid teams, satellite offices, and home-office ...
Quick apply
IT Support Specialist
Sacramento, CA · Remote
You will manage the help desk queue from intake through closure, work within established service ... Use remote-support tools for remote employees, hybrid teams, satellite offices, and home-office ...
Remote Customer Support Specialist
Laguna Beach, CA · Remote
$50K - $75K/yr
About Us We're a credible, funded, remote-first startup backed by a growing team. We're pre-launch ... Familiarity with help desk or CRM tools (Zendesk, HubSpot, Intercom, or similar) * Background in ...
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Remote Customer Support Specialist
Laguna Beach, CA · Remote
$50K - $75K/yr
About Us We're a credible, funded, remote-first startup backed by a growing team. We're pre-launch ... Familiarity with help desk or CRM tools (Zendesk, HubSpot, Intercom, or similar) * Background in ...
Client IT Engineer
San Francisco, CA · On-site +1
$75K - $90K/yr
This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the San Francisco Bay Area at the time of hire. Relocation is not supported for this role. What You ...
Client IT Engineer
San Francisco, CA · On-site +1
$75K - $90K/yr
This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the San Francisco Bay Area at the time of hire. Relocation is not supported for this role. What You ...
Client IT Engineer
San Francisco, CA · On-site +1
$75K - $90K/yr
This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the San Francisco Bay Area at the time of hire. Relocation is not supported for this role. What You ...
Client IT Engineer
San Francisco, CA · On-site +1
$75K - $90K/yr
This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the San Francisco Bay Area at the time of hire. Relocation is not supported for this role. What You ...
Remote Evening Teleradiologist - Independent Contractor Opportunity (Short 3-4 Hour Evening Shifts)
Los Angeles, CA · Remote
$18.25 - $20.50/hr
Remote Hop-on-Hop-off or Flexible Evening Shifts (3-9 hr shifts) Teleradiologist - Independent ... help desk support and CME/MOC resources Qualifications * Board certification or eligibility in ...
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Remote Evening Teleradiologist - Independent Contractor Opportunity (Short 3-4 Hour Evening Shifts)
Los Angeles, CA · Remote
$18.25 - $20.50/hr
Remote Hop-on-Hop-off or Flexible Evening Shifts (3-9 hr shifts) Teleradiologist - Independent ... help desk support and CME/MOC resources Qualifications * Board certification or eligibility in ...
Client IT Engineer
Los Angeles, CA · On-site +1
$70K - $85K/yr
This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the LA metro area at the time of hire. Relocation is not supported for this role. What You Will Do
Client IT Engineer
Los Angeles, CA · On-site +1
$70K - $85K/yr
This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the LA metro area at the time of hire. Relocation is not supported for this role. What You Will Do
Oracle HCM Consultant
San Francisco, CA · Remote
$80 - $110/hr
San Francisco, CA (Primarily Remote with Occasional Onsite Meetings) Employment Type: Contract (6 ... Help Desk * Core HR * Oracle Recruiting Cloud (ORC) * Benefits * Participate in Phase II design ...
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Oracle HCM Consultant
San Francisco, CA · Remote
$80 - $110/hr
San Francisco, CA (Primarily Remote with Occasional Onsite Meetings) Employment Type: Contract (6 ... Help Desk * Core HR * Oracle Recruiting Cloud (ORC) * Benefits * Participate in Phase II design ...
Client IT Engineer
Los Angeles, CA · On-site +1
$70K - $85K/yr
This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the LA metro area at the time of hire. Relocation is not supported for this role. What You Will Do
Client IT Engineer
Los Angeles, CA · On-site +1
$70K - $85K/yr
This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the LA metro area at the time of hire. Relocation is not supported for this role. What You Will Do
Oracle HCM Consultant
San Francisco, CA · Remote
$80 - $110/hr
San Francisco, CA (Primarily Remote with Occasional Onsite Meetings) Employment Type: Contract (6 ... Help Desk * Core HR * Oracle Recruiting Cloud (ORC) * Benefits * Participate in Phase II design ...
Quick apply
Oracle HCM Consultant
San Francisco, CA · Remote
$80 - $110/hr
San Francisco, CA (Primarily Remote with Occasional Onsite Meetings) Employment Type: Contract (6 ... Help Desk * Core HR * Oracle Recruiting Cloud (ORC) * Benefits * Participate in Phase II design ...
Director, IT
Long Beach, CA · On-site +1
Manage a small, remote team * Manage contractors as needed * Be responsible for managing and operating all corporate IT assets * Manage IT Help Desk * Participate in PCI DSS compliance effort
Director, IT
Long Beach, CA · On-site +1
Manage a small, remote team * Manage contractors as needed * Be responsible for managing and operating all corporate IT assets * Manage IT Help Desk * Participate in PCI DSS compliance effort
Provide support and resolve help desk tickets. Self-starter and hard worker. We are looking for candidates who are: Trained and/or preparing for certification but do not have the right experience.
Provide support and resolve help desk tickets. Self-starter and hard worker. We are looking for candidates who are: Trained and/or preparing for certification but do not have the right experience.
Encompass Administrator (Remote)
San Diego, CA · On-site +1
$63K - $95K/yr
... Remote (Preference San Diego CA or Kennesaw GA) LendSure Mortgage Corp. is a fast-growing Wholesale ... Ability to manage help desk tickets and user issues. * Strong communication skills and customer ...
Encompass Administrator (Remote)
San Diego, CA · On-site +1
$63K - $95K/yr
... Remote (Preference San Diego CA or Kennesaw GA) LendSure Mortgage Corp. is a fast-growing Wholesale ... Ability to manage help desk tickets and user issues. * Strong communication skills and customer ...
Director, IT
Long Beach, CA · On-site +1
Manage a small, remote team * Manage contractors as needed * Be responsible for managing and operating all corporate IT assets * Manage IT Help Desk * Participate in PCI DSS compliance effort
Director, IT
Long Beach, CA · On-site +1
Manage a small, remote team * Manage contractors as needed * Be responsible for managing and operating all corporate IT assets * Manage IT Help Desk * Participate in PCI DSS compliance effort
HRIS Analyst II (Remote)
Diamond Bar, CA · On-site +1
$71K - $103K/yr
... II (Remote) The HRIS Analyst II supports the administration, optimization, and continuous ... Process internal help desk tickets related to HRIS functionality, including reviewing requests ...
HRIS Analyst II (Remote)
Diamond Bar, CA · On-site +1
$71K - $103K/yr
... II (Remote) The HRIS Analyst II supports the administration, optimization, and continuous ... Process internal help desk tickets related to HRIS functionality, including reviewing requests ...
HRIS Analyst II (Remote)
Diamond Bar, CA · Remote
$71K - $103K/yr
... II (Remote) The HRIS Analyst II supports the administration, optimization, and continuous ... Process internal help desk tickets related to HRIS functionality, including reviewing requests ...
HRIS Analyst II (Remote)
Diamond Bar, CA · Remote
$71K - $103K/yr
... II (Remote) The HRIS Analyst II supports the administration, optimization, and continuous ... Process internal help desk tickets related to HRIS functionality, including reviewing requests ...
Senior Manager, IT
San Francisco, CA · Remote
$154K - $154K/yr
... 7 help desk coverage and system reliability with a small, service-oriented support team. * Build ... Experience managing remote and/or international teams is strongly preferred. * Technical ...
Quick apply
Senior Manager, IT
San Francisco, CA · Remote
$154K - $154K/yr
... 7 help desk coverage and system reliability with a small, service-oriented support team. * Build ... Experience managing remote and/or international teams is strongly preferred. * Technical ...
Senior Director, IT
Menlo Park, CA · On-site +1
Oversee help desk, endpoint management, collaboration tools, identity and access management, office IT, and AV support for our key hubs (MPK, London, Seoul) and remote employees. Infrastructure ...
Senior Director, IT
Menlo Park, CA · On-site +1
Oversee help desk, endpoint management, collaboration tools, identity and access management, office IT, and AV support for our key hubs (MPK, London, Seoul) and remote employees. Infrastructure ...
Director, Product Management
CA · Remote
$245K - $257K/yr
... in help desk incidents. Market Leadership & Advocacy * Engage with customers, prospects, and ... Remote
Quick apply
Director, Product Management
CA · Remote
$245K - $257K/yr
... in help desk incidents. Market Leadership & Advocacy * Engage with customers, prospects, and ... Remote
Remote Help Desk information
What is a remote help desk?
Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.
What are the key skills and qualifications needed to thrive as a remote help desk professional?
To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.
What are some common challenges faced by remote help desk professionals and how can they be managed?
Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.
What is the difference between Remote Help Desk vs Remote Technical Support Specialist?
| Aspect | Remote Help Desk | Remote Technical Support Specialist |
|---|---|---|
| Credentials | CompTIA A+, Microsoft Certified, or similar | CompTIA A+, Network+, Microsoft certifications |
| Work Environment | Customer service-focused, troubleshooting hardware/software issues | Technical problem-solving, advanced diagnostics |
| Employer & Industry | IT service providers, corporate IT departments | IT support firms, software companies, tech vendors |
| Search & Comparison Intent | Differences, roles, responsibilities | Skills, certifications, job duties |
Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.
What are the most commonly searched types of Help Desk jobs in California?
The most popular types of Help Desk jobs in California are:
What are popular job titles related to Remote Help Desk jobs in California?
For Remote Help Desk jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk jobs in California look for?
The top searched job categories for Remote Help Desk jobs in California are:
What cities in California are hiring for Remote Help Desk jobs?
Cities in California with the most Remote Help Desk job openings:
SAP Freshers Training Program & Project Implementation- Remote
San Francisco, CA • Remote
Full-time
Re-posted 24 days ago
Job description
Description
SAPSOL technologies Inc is looking for SAP consultants in the FICO, SD, MM, HCM, Success Factors, BIBO, PS, PP, ABAP, Hana Cloud, and BASIS to implement the project for SPIL (SAPSOL Product Innovation Lab) project program. We are specialized SAP, Cloud, and Big Data consulting company. The project is ideal for candidates who want to work in real time world and new technology areas to get gainful employment after completion of the program.
Requirements:
This is a training program ("Candidates must pay the enrollment fee to confirm their admission)
Preparing for Certification examination in their domain.
Be able to communicate effectively in a team environment.
Conduct requirement gathering workshops and document functional design documents.
Configuration and integration of respective modules as per blueprint.
Develop test strategy and document test results.
Troubleshoot and resolve issues for cross-functional areas.
Develop support model and monitor support tickets.
Provide support and resolve help desk tickets.
Self-starter and hard worker.
We are looking for candidates who are:
Trained and/or preparing for certification but do not have the right experience.
Have taken a break for some time from real time projects.
Have been on leave and need to get back to the job market.
Are new immigrant and do not possess the relevant North American experience.
Are interested in making a career in SAP as a seasoned consultant.
Visa Type- EAD/GC/USC Only
Email your resumes as soon as possible to neelam@sapsol.com
Format into sections and lists to improve readability
Avoid targeting specific demographics e.g. gender, nationality and age
No need to add a link to apply (one is added automatically)
Remote Workers
Include the tools that people need for remote work, eg internet access, phone, etc.
About SAPSOL Technologies Inc. : Systems and Process Solutions for your Enterprise
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Santa Clara, CA, US
Year founded
2006