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Intern Help Desk Jobs in California (NOW HIRING)

Analysis Group

Help Desk Intern

Los Angeles, CA · On-site

$23/hr

Our Help Desk Intern will have an integral role and responsibility to perform IT tasks essential to our operational success. We have high expectations and require interns to be self-driven and ...

Analysis Group

Help Desk Intern

Los Angeles, CA

$23/hr

Our Help Desk Intern will have an integral role and responsibility to perform IT tasks essential to our operational success. We have high expectations and require interns to be self-driven and ...

Onsite Computing

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Wnc

Entry-Level Engineer Intern Program

Irvine, CA

$18 - $23.25/hr

As part of our Entry-Level Engineer Intern Program, you will gain hands-on experience working with ... Help Desk Support, HipChat, Incident Management, Internet Protocol (IP), Issue Tracking, Knowledge ...

Royal Electric

IT Intern - Fall 2026

Sacramento, CA · On-site

$22 - $27/hr

This opportunity will be starting Fall 2026 , working with our IT team. The IT intern will gain ... Review help desk tickets * Assist with field installs as needed (on site) Safety & Physical ...

Royal Electric

IT Intern - Fall 2026

Sacramento, CA

$22 - $27/hr

This opportunity will be starting Fall 2026 , working with our IT team. The IT intern will gain ... Review help desk tickets * Assist with field installs as needed (on site) Safety & Physical ...

Royal Electric

IT Intern - Fall 2026

Sacramento, CA · On-site

$22 - $27/hr

This opportunity will be starting Fall 2026 , working with our IT team. The IT intern will gain ... Review help desk tickets * Assist with field installs as needed (on site) Safety & Physical ...

Hearst

Intern

Sacramento, CA

$20/hr

Assignment Desk * Assist team members in gathering news and information. This includes taking and ... Help research and write content for KCRA digital platforms including the KCRA app, KCRA.com and ...

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All JobsIntern Help Desk JobsIntern Help Desk Jobs in California

Intern Help Desk information

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the most commonly searched types of Help Desk jobs in California?

The most popular types of Help Desk jobs in California are:

What cities in California are hiring for Intern Help Desk jobs?

Cities in California with the most Intern Help Desk job openings:

Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Help Desk Intern

Los Angeles, CA • On-site

Analysis Group
Business Management Consulting • 1 - 5K employees
Learn more about Analysis Groupexternal

$23/hr

Other

Re-posted 16 days ago

Job description

Overview
Analysis Group is one of the largest international economics consulting firms, with more than 1,500 professionals across 15 offices in North America, Europe, and Asia. Since 1981, we have provided expertise in economics, finance, health care analytics, and strategy to top law firms, Fortune Global 500 companies, and government agencies worldwide. Our internal experts, together with our network of affiliated experts from academia, industry, and government, offer our clients exceptional breadth and depth of expertise.
Our Help Desk Intern will have an integral role and responsibility to perform IT tasks essential to our operational success. We have high expectations and require interns to be self-driven and motivated to complete work by or before defined deadlines. We work in a fast-paced environment and individuals will have an opportunity to take on more responsibility as they prove their capabilities and ability to deliver. A portion of this work will be user facing support including senior members of the organization. Business acumen, professional presence, business casual dress, customer service, communication, and follow through are critical aspects of the daily work.
Responsibilities:
  • Computer builds - Prepare PC hardware for deployment by unboxing, running diagnostics, imaging, and configuring Windows settings and applications.
  • Decom - Securely wipe and log returned hardware, keeping a record of hardware available for donation or redeployment.
  • Inventory - Perform comprehensive inventory check on Help Desk equipment available for deployment (computers, monitors, keyboards, mice, and other related items).
  • In office support as needed - Provide desk-side support to personnel working in the office, troubleshooting common IT issues.
  • Organized - Work to maintain a clean and organized environment for all Help Desk employees.
  • Tickets - Work to document troubleshooting process and resolutions to IT issues within internal ticketing system and knowledge base. Examples include:
    • Hardware replacement with data transfer
    • Installing and updating software or drivers/firmware
    • Common PC Hardware/Software issues

Qualifications:
  • Understanding of the most current Microsoft Windows OS and one revision prior used in enterprise environments.
  • Familiar with PC (Desktop and Laptop) hardware.
  • Familiar with mobile devices - iOS and Android.
  • Strong customer service orientation.
  • Great communication skills, both verbal and written.
  • Highly self-motivated
  • Keen attention to detail with strong note taking skills and ability to follow instructions and guidelines.
  • Ability to work in a team-oriented, collaborative environment.
  • Eligible candidates must be authorized to work in the United States without sponsorship or restriction, now and in the future.
  • This position requires in office presence.

Analysis Group embraces equal opportunity. We are committed to building teams that bring a variety of backgrounds, perspectives, and skills, as we believe that a strong and inclusive workforce directly supports our goal of providing the highest-quality work. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other class protected under applicable federal, state, or local law, and we encourage candidates of all backgrounds to apply.
This role is compensated at an hourly rate of $23.
Privacy Notice
For information about Analysis Group's privacy practices, please refer to the applicable Analysis Group privacy policy.
OFCCP
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view the EEOC's "Know Your Rights" poster here.

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