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Remote Help Desk Analyst Jobs in Tennessee (NOW HIRING)

micro1 AI

Senior Legal Consultant - Remote

Nashville, TN · Remote

$140 - $400/hr

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

micro1 AI

Managing Partner - Attorney - Remote

Memphis, TN · Remote

$140 - $400/hr

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

micro1 AI

Senior Legal Consultant - Remote

Chattanooga, TN · Remote

$140 - $400/hr

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

micro1 AI

Senior Legal Consultant - Remote

Memphis, TN · Remote

$140 - $400/hr

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

micro1 AI

Senior Legal Consultant - Remote

Clarksville, TN · Remote

$140 - $400/hr

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

micro1 AI

Senior Legal Consultant - Remote

Knoxville, TN · Remote

$140 - $400/hr

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

Lumen Technologies

Account Manager II- Desk Based Sales

TN · Remote

$50K - $67K/yr

If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready ... Benefits Bonus Structure #LI-Remote Requisition #: 342903 Life at Lumen Life at Lumen is human and ...

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Remote Help Desk Analyst information

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How much do remote help desk analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote help desk analyst in Tennessee is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote help desk analysts, and how can they overcome them?

Remote Help Desk Analysts often encounter challenges such as troubleshooting complex technical issues without physical access to the user's device, managing high ticket volumes, and maintaining effective communication with users from diverse technical backgrounds. To overcome these obstacles, analysts rely on strong problem-solving skills, remote diagnostic tools, and clear, empathetic communication. Building a knowledge base and collaborating closely with team members through chat or video calls can also help resolve issues more efficiently and improve user satisfaction.

What are the key skills and qualifications needed to thrive as a remote help desk analyst, and why are they important?

To thrive as a Remote Help Desk Analyst, you need solid troubleshooting abilities, knowledge of operating systems and networks, and typically an associate’s degree in IT or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and certifications such as CompTIA A+ are highly valued. Strong communication, patience, and problem-solving skills help analysts effectively assist users and de-escalate technical frustrations. These competencies ensure quick resolution of technical issues and a positive user experience, which are crucial for organizational productivity and customer satisfaction.

What is a remote help desk analyst?

A Remote Help Desk Analyst is an IT professional who provides technical support and troubleshooting services to users, typically over the phone, email, or through remote access software. They assist with issues related to computer hardware, software, networks, and other technology systems. Working remotely, they diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. Their goal is to ensure users can effectively use their technology and minimize downtime. This role is essential for organizations with distributed teams or remote employees.

What is the difference between Remote Help Desk Analyst vs Remote IT Support Specialist?

AspectRemote Help Desk AnalystRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, support centers, remoteTechnical support, troubleshooting, remote
Industry UsageIT services, tech companies, MSPsIT services, tech companies, MSPs
Common Search IntentCustomer support, troubleshootingTechnical support, system maintenance

The Remote Help Desk Analyst and Remote IT Support Specialist roles share similar certifications and work environments, often working remotely within IT service industries. While both provide technical support, the Help Desk Analyst typically handles initial customer inquiries and basic troubleshooting, whereas the IT Support Specialist may perform more advanced system maintenance and technical tasks. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Help Desk Analyst jobs in Tennessee? The most popular types of Help Desk Analyst jobs in Tennessee are:
What are popular job titles related to Remote Help Desk Analyst jobs in Tennessee? For Remote Help Desk Analyst jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk Analyst jobs in Tennessee look for? The top searched job categories for Remote Help Desk Analyst jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Help Desk Analyst jobs? Cities in Tennessee with the most Remote Help Desk Analyst job openings:
Remote Help Desk Analyst jobs near you
Infographic showing various Remote Help Desk Analyst job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,477 per year, or $21.9 per hour.

Healthcare Integration Analyst

EvidenceCare

Nashville, TN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Job Title: Healthcare Integration Analyst
Location: Nashville, TN or Remote
Position Type: Full Time
Pay: Salary
Reports to: Director of Integration
Company Overview:
EvidenceCare is a fast-paced, fun-filled tech company scaling their market share with innovative healthcare products. Our products not only address the needs of inefficient healthcare delivery but also disrupt the status quo.
EvidenceCare is a unique clinical decision support system (CDSS) because of its EHR-integrated platform that optimizes clinician workflows to deliver better patient care, reduce hospital costs, and capture more revenue. Founded in response to the professional experience of emergency physician Dr. Brian Fengler, the platform provides clinicians with evidence-based care and measurable outcomes.
Company Vision: We envision a day when every clinical decision will deliver the right care at the right time.
Company Mission: Empower better care decisions.
Company Values: Grit, Respect, Innovation, Teamwork, Integrity, and Fun
The type of people who succeed at EvidenceCare:
We want go-getters who wake up every day ready to join the next adventure and end the day having accomplished something meaningful. Life is too short not to wake up with a purpose to pursue and a team that encourages you in that pursuit.
We want every team member to achieve their dreams while at EvidenceCare and to enjoy the journey together.
We want people who communicate well, take ownership of projects, but also work collaboratively in team settings and desire to get a little bit better each day.
Position Summary:
As an Integration Analyst, you support the technical implementation, reliability and quality of integrations between EvidenceCare applications and customer data environments. A voracious student of healthcare interoperability standards, you will help implement and support a variety of technical integrations to ensure EvidenceCare customer domains can connect to and interact with the appropriate EvidenceCare applications. As a valued partner on the Product and Engineering teams, you will use your technical knowledge and understanding of EvidenceCare's business and clinical objectives to ensure reliable integrations are delivered to our customers.
Roles and Responsibilities:
  • Delivering successful integrations by working with a team of experts, ensuring features are implemented, tested, and monitored.
  • Learning every day to develop knowledge of the EvidenceCare service-based platform, its interactions with customer environments, and its connections to content and technical partners
  • Partnering with Product and Engineering teams to build and support great clinical software
  • Working hands-on with healthcare interoperability standards (HL7, FHIR, OAuth) and EHR integrations, with the opportunity to develop deep expertise and become a key technical resource for the team
  • Supporting new customer implementations, notably including troubleshooting sessions for integrated functionality
  • Providing live customer support and troubleshooting issues for live customers
  • Testing integrations in accordance with the sprint and deployment cycle
  • Supporting customer testing and user acceptance testing
  • Maintaining and improving external implementation guides for customer integrations, and internal reference documentation for healthcare interoperability standards

Minimum requirements:
  • Bachelor's degree is required
  • Ideal candidates will have a degree in software engineering, information systems, computer science, biomedical engineering, or other related discipline

Traits / Experience:
  • Clear desire for learning and tackling the challenges in implementing and integrating complex software
  • Curiosity to understand customer challenges and identify issues requiring resolution
  • Ability to consult application and infrastructure logs to identify issues

Preferred Candidates will have some skills, orientation, experience (or obvious desire to learn) the following:
  • Experience working with EHR/EMRs, practice management systems, and interface engines
  • Experience writing SQL queries for data analysis and data quality review
  • Experience working with software integrations, including troubleshooting data flow issues between systems
  • Familiarity with healthcare standards, especially HL7/FHIR, and healthcare code sets (e.g., LOINC, SNOMED, CPT, ICD-10)
  • Familiarity with hospital workflows, especially emergency department and admissions
  • Understanding of API designs, web services, RESTful APIs, XML, and JSON
  • Committed to ensuring clinical end users see correct data and have the best possible user experience

Benefits:
  • Competitive salary + stock option opportunities
  • Unlimited PTO
  • Distributed work environment (hybrid, in-office (TN), and fully remote)
  • Medical, Dental, Vision, & Life Insurance Benefit Plans
  • Company 401k plan
  • Periodic travel: company and team outings to celebrate wins and life together

Apply