Remote Healthcare Operations Jobs in Wisconsin (NOW HIRING)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
 

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Administer Optum Serve's government and commercial cloud environments. Configure / maintain the following cloud environments: optumservegovhigh.com (Purple), optumserve.com, opsves.com, Lewin.com, limited responsibilities in optumserve-gov.com (Orange)
• Responsible for the maintenance, operation and availability of all SailPoint IAM related components managed by Optum Serve. These include the SailPoint IIQ servers in Production environments, as well as non-production environments
• Support all applications that utilize SailPoint (aka OSFH/Purple SailPoint, MyAccessGov) by responding to relevant Service Now and SailPoint tickets. This role will be the IAM team's lead in all SailPoint & future IAM integrations, in particular when integrating with Optum Serve on-premise Active Directories, as well as any cloud environments as required by the business
• Become a SailPoint SME, advising OSIT technical teams, Architects, etc. As SailPoint SME, mentor other SailPoint engineers, create relevant architectural diagrams, workflows, SOPs and other documentation as needed
• Oversee IAM Engineering and IAM Provisioning operations, monitoring SLAs/SLOs are met, while continuously working to improve quality of work as well as work output. Report metrics to management as needed by the business
  

Positions in this function design, engineer, and manage the organization's infrastructure and operational platforms. From a cloud services model, this includes services commonly thought of as IaaS and PaaS and their underlying foundational components. Additionally, this function also has responsibility for traditional enterprise infrastructure and operational platforms such as email, file transfer, and collaboration technologies, among others. This role must understand functional and non-functional requirements to ensure they can be achieved through system design and engineering to meet the needs of the customers. Work closely with business and technology stakeholders to develop roadmaps for their respective technology portfolios, resolve cross-system and domain dependencies, ensure effective integration among the services offered to the end customer, and efficient usage of infrastructure and operational platforms. Monitor technological advancements and industry trends to influence company standards and ensure that solutions are continuously improved and maintained through product management practices, including recommendations to invest in a solution or retirement of redundant or out-of-date systems. Understand the interactions between systems, the applications and services hosted, and evaluate the impact of changes and additions. Perform analysis on existing systems to ensure performance and reliability, enhance scalability, meet security requirements, and interoperable and maintainable technology portfolio.

• Generally work is self-directed and not prescribed
• Works with less structured, more complex issues
• Serves as a resource to others
   

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or equivalent experience
• Must be based in the US (Continental US preferred)
• 3 years of experience working with Active Directory and Entra ID, provisioning users, security groups and access
• 3 years of experience customizing SailPoint IAM platform (or similar IAM/Identity Governance platform)

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.