Remote Healthcare Operations Manager Jobs in Washington

Position Summary
Prometheus Federal Services (PFS) is a trusted partner to federal health agencies. We are exploring the addition of an experienced Healthcare Consultant Manager to support our clients in the Department of Veterans Affairs. The selected candidate(s) will be part of a multi-disciplinary team focused on providing project management and support across mission-focused programs. Healthcare Consultant Manager serves as the primary point of contact with aligned clients, ensuring high-quality project deliverables, timeliness, staffing, quality standards, and reporting requirements are met. The ideal candidate will have strong experience managing program start-up tasks, including stakeholder engagement activities, writing business cases, designing health care transformation pilots, developing program materials, and evaluating outcomes
Essential Duties and Responsibilities

• Successfully led full-lifecycle project management activities to implement Veteran-focused programs.
• Effectively collaborate with a wide range of stakeholders, including clinical and non-clinical staff from program coordinators to senior executives, to design clinical interventions.
• Perform current-state analyses and create journey maps to illustrate future-state proposals.
• Conduct industry research (primary and secondary) to understand leading clinical practices.
• Analyze existing practices and make recommendations for improvement.
• Lead the development of high-visibility deliverables and program artifacts, including business cases, change and communications plans, operations manuals, and evaluation plans.
• Develop and maintain standard operating procedures (SOPs), quality control plans, and operational workflows to enhance consistency and quality.
• Assist in defining models for measurement and data-driven decision-making.
• Identify project risks and develop mitigation strategies to ensure successful execution.
• Monitor performance metrics such as response rates, data quality, and operational effectiveness; implement improvements as needed.
• Lead and manage project teams, including staff and subcontractors, ensuring alignment with project goals and timelines.
• Foster a collaborative, accountable, and high-performing team environment.
• Support the onboarding of new staff and ensure effective integration into project teams.
• Manage project schedules, budgets, and resource allocation effectively and ensure compliance with federal contract requirements, performance standards, and reporting expectations.
• Maintain strong client relationships to support long-term growth and business development efforts.
• Identify opportunities to expand services within existing client engagement, including follow-on work and task orders; collaborate with leadership on capture activities and contribute to proposals.

Minimum Qualifications

• Bachelor’s degree in Public Health or in a related field
• Minimum of eight (8) years of experience working on complex team-based engagements in a consulting organization, health-related government entity, or with a large integrated health care delivery system
• Experience with project management methods and tools
• Experience with consulting methodologies such as change management, process improvement, human-centered design, environmental/market analysis, and/or qualitative and quantitative research
• Ability to independently and effectively facilitate work groups of diverse stakeholders
• Ability to simplify complex ideas into clear, accessible information for diverse audiences; strong writing skills and ability to develop business cases, operations manuals, presentation decks, and communications
• Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint)
• Ability to work in the U.S. indefinitely without sponsorship
• Ability to obtain a public trust

Preferred Qualifications

• Master's degree in Public Health or related discipline
• PMP, Prosci, Lean Six Sigma, SAFe Agile, or other certification
• Experience supporting the Department of Veterans Affairs or large health systems
• Experience designing and developing new programs and interventions for health care improvement
• Ability to demonstrate knowledge and experience with managing the lifecycle of a health care pilot

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other status protected by law.

Accommodations

PFS is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application or interview process, please contact us at recruiting@pfs.us. Reasonable accommodations are available to ensure applicants with disabilities have equal access to the hiring process, in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Workplace Health, Safety, and Compliance

This position may be subject to client‑specific or government‑mandated vaccination, health, or safety requirements, which may change over time.

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