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Remote Healthcare Assistant Jobs in Raleigh, NC (NOW HIRING)

April Health

Behavioral Health Care Manager

Durham, NC · On-site +1

$53K - $58K/yr

Have you worked in Collaborative Care? Are you available to work evenings in your time zone? If so ... Remote work * Fantastic total rewards package, including health, vision, dental, etc. * Working ...

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All JobsHealthcare JobsRemote Healthcare Assistant JobsRemote Healthcare Assistant Jobs in Raleigh, NC

Remote Healthcare Assistant information

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$12

$20

$29

How much do remote healthcare assistant jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote healthcare assistant in Raleigh, NC is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.12 per hour, depending on experience, location, and employer.

What is a Remote Healthcare Assistant?

A Remote Healthcare Assistant is a professional who provides administrative and sometimes basic clinical support to healthcare providers from a remote location. Their tasks may include scheduling appointments, managing patient records, handling billing and insurance claims, and communicating with patients via phone or digital platforms. They help improve the efficiency of healthcare practices by handling essential tasks that do not require in-person presence. Remote Healthcare Assistants often work for doctors' offices, clinics, hospitals, or telehealth companies. This role requires strong communication skills, attention to detail, and familiarity with healthcare systems and privacy regulations.

What is the difference between Remote Healthcare Assistant vs Remote Medical Secretary?

AspectRemote Healthcare AssistantRemote Medical Secretary
CredentialsBasic healthcare certifications, CPR, first aidAdministrative certifications, medical office training
Work EnvironmentAssisting healthcare providers, patient supportManaging schedules, handling correspondence
Employer & IndustryHospitals, clinics, telehealth servicesMedical offices, healthcare organizations
Search & Comparison IntentPatient support, clinical assistanceAdministrative support, scheduling

Remote Healthcare Assistants focus on patient care and clinical support, often requiring healthcare certifications. In contrast, Remote Medical Secretaries handle administrative tasks like scheduling and correspondence. Both roles are vital in healthcare settings but serve different functions.

How do Remote Healthcare Assistants typically collaborate with healthcare teams to ensure patient care quality?

Remote Healthcare Assistants often work closely with physicians, nurses, and administrative staff through secure digital platforms, such as electronic health records and telecommunication tools. They may participate in virtual team meetings, coordinate patient scheduling, relay messages, and update medical records to keep the care team informed. Effective communication and attention to detail are essential, as Remote Healthcare Assistants help bridge the gap between patients and providers, ensuring smooth coordination of care. This collaborative structure allows for efficient workflows and helps maintain high standards of patient care, even when working from a distance.

What are the key skills and qualifications needed to thrive as a Remote Healthcare Assistant, and why are they important?

To thrive as a Remote Healthcare Assistant, you need a solid understanding of medical terminology, patient care procedures, and typically a relevant certification such as Certified Medical Administrative Assistant (CMAA) or similar. Familiarity with telehealth platforms, electronic health record (EHR) systems, and secure communication tools is important for managing remote patient interactions. Outstanding interpersonal skills, attention to detail, and the ability to communicate clearly and empathetically set top performers apart in this position. These competencies are vital to ensure accurate patient support, seamless virtual workflows, and high-quality care delivery in a remote environment.
What are the most commonly searched types of Remote Healthcare jobs in Raleigh, NC? The most popular types of Remote Healthcare jobs in Raleigh, NC are:
What are popular job titles related to Remote Healthcare Assistant jobs in Raleigh, NC? For Remote Healthcare Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Healthcare Assistant jobs in Raleigh, NC look for? The top searched job categories for Remote Healthcare Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Healthcare Assistant jobs? Cities near Raleigh, NC with the most Remote Healthcare Assistant job openings:
Remote Healthcare Assistant jobs near you
Remote Healthcare Support Representative

Remote Healthcare Support Representative

Liveops

Cary, NC • Remote

Contractor

Re-posted 23 days ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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