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Remote Health Insurance Navigator Jobs in Virginia

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Remote Health Insurance Navigator information

What skills and qualifications are needed to thrive as a remote health insurance navigator?

To thrive as a Remote Health Insurance Navigator, you need comprehensive knowledge of health insurance policies, eligibility requirements, and regulatory guidelines, often supported by a relevant degree or certification in health services or insurance. Familiarity with customer relationship management (CRM) software, virtual communication tools, and online enrollment systems is essential. Exceptional communication, problem-solving abilities, and patience are crucial soft skills for assisting clients in understanding complex insurance options. These competencies enable Navigators to provide accurate guidance, ensure compliance, and deliver a supportive client experience in a remote setting.

What is a remote health insurance navigator?

Remote Health Insurance Navigators are professionals who assist individuals and families in understanding, selecting, and enrolling in health insurance plans, all while working from a remote location. They provide guidance on eligibility, benefits, plan comparisons, and help troubleshoot issues related to insurance coverage. These navigators often work for nonprofit organizations, government agencies, or healthcare providers, and play a crucial role in helping people access affordable healthcare. Their services are especially valuable during open enrollment periods or when individuals experience major life changes that affect their insurance needs.

What is the difference between Remote Health Insurance Navigator vs Remote Health Insurance Customer Service Representative?

AspectRemote Health Insurance NavigatorRemote Health Insurance Customer Service Representative
Required CredentialsInsurance licensing, health insurance knowledgeBasic customer service skills, sometimes insurance knowledge
Work EnvironmentIndependent, client-facing, often involves researchCall center or online support, transactional
Employer & Industry UsageInsurance companies, brokers, health plansInsurance providers, customer support centers
Search & Comparison IntentUnderstanding roles, qualifications, job dutiesCustomer support, troubleshooting, policy info

The main difference is that Remote Health Insurance Navigators assist clients in understanding and selecting health plans, often requiring licensing and in-depth insurance knowledge. In contrast, Remote Health Insurance Customer Service Representatives handle inquiries and support tasks, typically with less specialized insurance credentials. Both roles are vital in the health insurance industry but serve different functions and skill levels.

What are common challenges faced by remote health insurance navigators and how can they be managed?

Remote Health Insurance Navigators often encounter challenges such as communicating complex insurance information clearly to clients who may have varying levels of health literacy. Working remotely can also mean handling a high volume of inquiries without in-person support. To manage these challenges, Navigators use clear communication strategies, leverage digital tools for client tracking, and participate in regular team check-ins to share best practices and stay updated on policy changes. Strong organizational skills and proactive communication with both clients and colleagues are essential for success in this role.
What are popular job titles related to Remote Health Insurance Navigator jobs in Virginia? For Remote Health Insurance Navigator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Navigator jobs in Virginia look for? The top searched job categories for Remote Health Insurance Navigator jobs in Virginia are:
Infographic showing various Remote Health Insurance Navigator job openings in Virginia as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% Remote job distribution.

Licensed Health Insurance Agent- Remote

TEKsystems

Virginia Beach, VA • Remote

$22 - $23/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Licensed Health Insurance Agent

Start Date- 8/24

Key Responsibilities

  • Handle inbound calls to assess eligibility, explain plan options, provide quotes, and complete enrollments
  • Conduct outbound calls during downtime, including:
  • Follow CMS, AHIP, and internal compliance guidelines
  • Transfer misrouted calls and guide ineligible callers to appropriate resources

Qualifications

  • Active Health Insurance License
  • AHIP certification (or eligible to obtain)
  • Health insurance sales, Medicare/D‑SNP

Schedule & Location

  • Fully remote
  • Aug–Sept: Mon–Fri, 8am–6pm EST (8–5 or 9–6)
  • Oct–Mar: Mon–Sun, 8am–8pm EST (rotating shifts; 2 weekends/month required)
  • Open to candidates in multiple U.S. states (VA license required)

Why Join

  • The emphasis is on customer service and ensuring prospective and current members have plans that meet their needs.
  • Supportive, hands‑on leadership
  • Fast‑paced, collaborative team environment
Job Type & Location

This is a Contract position based out of Virginia Beach, VA.

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 14, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.