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Remote Health Insurance Navigator Jobs (NOW HIRING)

Summary: The In-Person Assistor/Navigator will provide screening, education, navigation, and ... Provide in-person and remote health insurance enrollment services to potential enrollees, including ...

Remote Health Insurance Agent 1099 Commission + Residuals Leads Provided Let's be honest: most insurance agencies won't say this. The majority of new agents quit within 90 days. Not because they can ...

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Remote Health Insurance Agent - Private Market (Work From Home, Hourly & Commission-Based) Weekly Earnings: $2,000 - $3,000 (Uncapped Commission) Location: Remote (U.S.) Job Type: Full-Time, 1099 Job ...

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$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly growing national agency specializing in Medicare Advantage, Final Expense , and more, giving you ...

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Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly growing national agency specializing in Medicare Advantage, Final Expense , and more, giving you ...

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Remote Health Insurance Navigator information

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How much do remote health insurance navigator jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote health insurance navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote health insurance navigator?

To thrive as a Remote Health Insurance Navigator, you need comprehensive knowledge of health insurance policies, eligibility requirements, and regulatory guidelines, often supported by a relevant degree or certification in health services or insurance. Familiarity with customer relationship management (CRM) software, virtual communication tools, and online enrollment systems is essential. Exceptional communication, problem-solving abilities, and patience are crucial soft skills for assisting clients in understanding complex insurance options. These competencies enable Navigators to provide accurate guidance, ensure compliance, and deliver a supportive client experience in a remote setting.

What is a remote health insurance navigator?

Remote Health Insurance Navigators are professionals who assist individuals and families in understanding, selecting, and enrolling in health insurance plans, all while working from a remote location. They provide guidance on eligibility, benefits, plan comparisons, and help troubleshoot issues related to insurance coverage. These navigators often work for nonprofit organizations, government agencies, or healthcare providers, and play a crucial role in helping people access affordable healthcare. Their services are especially valuable during open enrollment periods or when individuals experience major life changes that affect their insurance needs.

What is the difference between Remote Health Insurance Navigator vs Remote Health Insurance Customer Service Representative?

AspectRemote Health Insurance NavigatorRemote Health Insurance Customer Service Representative
Required CredentialsInsurance licensing, health insurance knowledgeBasic customer service skills, sometimes insurance knowledge
Work EnvironmentIndependent, client-facing, often involves researchCall center or online support, transactional
Employer & Industry UsageInsurance companies, brokers, health plansInsurance providers, customer support centers
Search & Comparison IntentUnderstanding roles, qualifications, job dutiesCustomer support, troubleshooting, policy info

The main difference is that Remote Health Insurance Navigators assist clients in understanding and selecting health plans, often requiring licensing and in-depth insurance knowledge. In contrast, Remote Health Insurance Customer Service Representatives handle inquiries and support tasks, typically with less specialized insurance credentials. Both roles are vital in the health insurance industry but serve different functions and skill levels.

What are common challenges faced by remote health insurance navigators and how can they be managed?

Remote Health Insurance Navigators often encounter challenges such as communicating complex insurance information clearly to clients who may have varying levels of health literacy. Working remotely can also mean handling a high volume of inquiries without in-person support. To manage these challenges, Navigators use clear communication strategies, leverage digital tools for client tracking, and participate in regular team check-ins to share best practices and stay updated on policy changes. Strong organizational skills and proactive communication with both clients and colleagues are essential for success in this role.
More about Remote Health Insurance Navigator jobs
What cities are hiring for Remote Health Insurance Navigator jobs? Cities with the most Remote Health Insurance Navigator job openings:
What are the most commonly searched types of Health Insurance Navigator jobs? The most popular types of Health Insurance Navigator jobs are:
What states have the most Remote Health Insurance Navigator jobs? States with the most job openings for Remote Health Insurance Navigator jobs include:
Infographic showing various Remote Health Insurance Navigator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Insurance Navigator/Assistor (Bilingual)

The Center

Remote

$46K - $47K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Reports to:Insurance Navigation Coordinator
Classification:Full-Time | Non-Exempt
Salary & Benefits: $46,683-$47,500. The Center offers a competitive benefits package that includes medical, dental, vision, 401k with employer contribution, voluntary life, short-term, and long-term disability insurance, paid parental, family care, and gender affirming healthcare leave. We also offer a generous paid time off policy.
Schedule:Generally Monday through Friday. Work days and hours may shift depending on scheduling needs; typical schedule will be 10:00 a.m. to 6:00 p.m.; flexibility required. Position may require evening and weekend shifts, as necessary. This position is classified as a hybrid role with a minimum of 3 days on site per week, with Thursdays as a staff-wide in-office day.
Summary:The In-Person Assistor/Navigator will provide screening, education, navigation, and enrollment of eligible individuals and small businesses into the New York State of Health (NYSOH) official Marketplace.
Essential Duties and Responsibilities:
  • Provide in-person and remote health insurance enrollment services to potential enrollees, including eligibility screening, education, and information about facilitating enrollment, management or renewals into Qualified Health Plans (QHPs) or supplementary plans available through the NY State of Health Marketplace (if offered) and into Insurance Affordability Programs (IAPs).
  • Assist potential enrollees with grievances, appeals, troubleshooting, complaints or questions regarding their health coverage or an eligibility determination related to their coverage.
  • Provide information in a fair and impartial manner which is trauma-informed, culturally and linguistically appropriate, and disability accessible, including to individuals with limited English proficiency.
  • Work with Center staff to implement the approved program plan in order to identify potential enrollees, both individuals and small businesses.
  • Provide tabling at other nonprofit organizations, community events, street fairs, etc. to identify/recruit potential enrollees and meet program deliverables.
  • Attend community events and meetings in order to inform the public that this service is available.
  • Make several annual presentations to community based organizations, community groups, small business associations, etc. to educate them about the New York State of Health Marketplace.
  • Maintain, update, and verify accurate records within SalesForce and other tracking systems of client outreach, enrollment and other support services provided
  • Collaborate with various community partners to increase enrollment.
  • Attend program specific meetings (travel to Albany may be required), as needed.
  • Other duties as assigned.
Position Requirements:
  • High school diploma or GED or equivalent transferable life/professional experience.
  • Minimum two years of experience working in nonprofit organizations or social services agencies.
  • Successful completion of the New York State Department of Health Patient Navigator training that will provide a thorough oversight of the health insurance options available for New Yorkers. This may be done once a candidate has started in the role.
  • Bilingual fluency in Spanish or French is required.
  • Experience enrolling individuals into Medicaid or other government assistance programs is a plus.
  • Computer proficiency with Microsoft Office (Outlook/Word/PowerPoint/Excel) and web based applications.
  • Ability to work effectively in a fast-paced environment while maintaining a large volume of clients/consumers.
  • Highly organized with an attention to detail.
  • Ability to be creative/entrepreneurial in order to enhance The Center's program plan.
  • Ability to problem solve in a team and independently.
  • Excellent interpersonal skills and ability to work with a wide range of work styles and cultural backgrounds.
  • Demonstrated ability to work with individuals of diverse races, identities, ethnicities, ages, gender identities, and sexual orientations in a social justice drive environment.
  • Understanding of, and commitment to, undoing structural and institutional racism and bias and the spectrum of gender identity and bias. Consideration of the impacts and outcomes in decision-making processes on underserved and historically oppressed communities.
  • A strong commitment to social justice and the mission of The Lesbian, Gay, Bisexual and Transgender Community Center.

The Center's Commitment to Equity & Inclusivity:
The Center was born of community activism in response to the AIDS epidemic, ensuring a place for LGBTQ people to access information, care, and support that they were not receiving elsewhere. We opened in 1983 to help people who had doors constantly closed in their faces, ostracized by family, friends, and shunned by the general society. Since that time, we have continually provided a wide array of services and programs to serve our community, with an intentional focus on providing support to those who are most vulnerable. We have always taken great care to be a space that responds to community needs; engaging in diversity, equity and inclusion work is another outgrowth of those ongoing efforts. We recognize that in order to help LGBTQ individuals and our diverse community achieve parity in health, justice, opportunity and success outcomes, our organization must hold a strong foundation and competency in, as well as invest organizational focus on, equity and inclusion frameworks, practices and policies. This is also true in our hiring and retention of staff.
The Center is an Equal Opportunity Employer.