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Remote Health Insurance Navigator Jobs in Seattle, WA

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non-Exempt / Hourly Are you a healthcare professional who thrives in a fast-paced environment and wants ...

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non-Exempt / Hourly Are you a healthcare professional who thrives in a fast-paced environment and wants ...

myLaurel

Care Navigator, Level 1

Seattle, WA · On-site +1

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non-Exempt / Hourly Are you a healthcare professional who thrives in a fast-paced environment and wants ...

Nexera

Entry Level Remote Insurance Sales

Seattle, WA · Remote

$1.5K - $3.2K/wk

Full licensing support -- we walk you through getting your Life and Health Insurance License (most ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Tipton Agency

Remote Insurance Broker

Seattle, WA · Remote

$60K - $200K/yr

Company Overview The Tipton Agency (TA) is a leading provider of life insurance and retirement ... Current Life, Health, and Accident state license is a plus, but not mandatory * No degree required

PPGNHI

Clinical Director of Virtual Care Programs

Tacoma, WA · On-site +1

$85K - $117K/yr

In healthcare services, this means a commitment to providing the absolute best in patient care and ... Hire, mentor, and manage remote care staff (APCs, RNs, case managers, patient navigators) and ...

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All JobsHealth Insurance Navigator JobsRemote Health Insurance Navigator JobsRemote Health Insurance Navigator Jobs in Seattle, WA

Remote Health Insurance Navigator information

See Seattle, WA salary details

$15

$26

$38

How much do remote health insurance navigator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote health insurance navigator in Seattle, WA is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $28.46 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote health insurance navigator?

To thrive as a Remote Health Insurance Navigator, you need comprehensive knowledge of health insurance policies, eligibility requirements, and regulatory guidelines, often supported by a relevant degree or certification in health services or insurance. Familiarity with customer relationship management (CRM) software, virtual communication tools, and online enrollment systems is essential. Exceptional communication, problem-solving abilities, and patience are crucial soft skills for assisting clients in understanding complex insurance options. These competencies enable Navigators to provide accurate guidance, ensure compliance, and deliver a supportive client experience in a remote setting.

What is a remote health insurance navigator?

Remote Health Insurance Navigators are professionals who assist individuals and families in understanding, selecting, and enrolling in health insurance plans, all while working from a remote location. They provide guidance on eligibility, benefits, plan comparisons, and help troubleshoot issues related to insurance coverage. These navigators often work for nonprofit organizations, government agencies, or healthcare providers, and play a crucial role in helping people access affordable healthcare. Their services are especially valuable during open enrollment periods or when individuals experience major life changes that affect their insurance needs.

What is the difference between Remote Health Insurance Navigator vs Remote Health Insurance Customer Service Representative?

AspectRemote Health Insurance NavigatorRemote Health Insurance Customer Service Representative
Required CredentialsInsurance licensing, health insurance knowledgeBasic customer service skills, sometimes insurance knowledge
Work EnvironmentIndependent, client-facing, often involves researchCall center or online support, transactional
Employer & Industry UsageInsurance companies, brokers, health plansInsurance providers, customer support centers
Search & Comparison IntentUnderstanding roles, qualifications, job dutiesCustomer support, troubleshooting, policy info

The main difference is that Remote Health Insurance Navigators assist clients in understanding and selecting health plans, often requiring licensing and in-depth insurance knowledge. In contrast, Remote Health Insurance Customer Service Representatives handle inquiries and support tasks, typically with less specialized insurance credentials. Both roles are vital in the health insurance industry but serve different functions and skill levels.

What are common challenges faced by remote health insurance navigators and how can they be managed?

Remote Health Insurance Navigators often encounter challenges such as communicating complex insurance information clearly to clients who may have varying levels of health literacy. Working remotely can also mean handling a high volume of inquiries without in-person support. To manage these challenges, Navigators use clear communication strategies, leverage digital tools for client tracking, and participate in regular team check-ins to share best practices and stay updated on policy changes. Strong organizational skills and proactive communication with both clients and colleagues are essential for success in this role.
What are the most commonly searched types of Health Insurance Navigator jobs in Seattle, WA? The most popular types of Health Insurance Navigator jobs in Seattle, WA are:
What are popular job titles related to Remote Health Insurance Navigator jobs in Seattle, WA? For Remote Health Insurance Navigator jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Navigator jobs in Seattle, WA look for? The top searched job categories for Remote Health Insurance Navigator jobs in Seattle, WA are:
Remote Health Insurance Navigator jobs near you
Infographic showing various Remote Health Insurance Navigator job openings in Seattle, WA as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,244 per year, or $26.1 per hour.

Care Navigator, Level 1

myLaurel

Seattle, WA • Remote

$22/hr

Full-time

Posted 10 days ago

Job description

Care Navigator, Level 1

Job Type:

Full-Time

Location:

Fully Remote (U.S.)

Reports To:

Care Navigator Supervisor

Pay:

$22.00 per hour

Classification:

Non-Exempt / Hourly

 

Are you a healthcare professional who thrives in a fast-paced environment and wants more than “just a call center job”? myLaurel is hiring a Care Navigator, Level 1 to serve as the critical first connection our patients have with the myLaurel care team.

This is a specialized role for someone who wants to build foundational skills in healthcare navigation, clinical problem-solving, and cross-functional collaboration — with real room to grow. You'll be the voice patients and caregivers turn to for scheduling, education, and support as they navigate their care journey at home.

We're looking for high-performers who are proactive, adaptable, and eager to grow within a high-impact startup environment.

Key Responsibilities

  • Primary Point of Contact: Serve as the lead contact for patients and caregivers via high-volume inbound and outbound calls.

  • Scheduling: Coordinate and schedule in-home and virtual care visits efficiently and accurately.

  • Patient Education: Educate patients on myLaurel program services and set clear, empathetic expectations for their care journey.

  • Post-Visit Support: Manage critical post-visit needs, including equipment coordination, pharmacy requests, and clinical documentation.

  • Systems Management: Maintain high-integrity documentation of every interaction within our internal systems and Electronic Health Record (EHR).

  • Cross-Functional Partnership: Collaborate daily with clinical and operations teams to deliver a seamless, “white-glove” patient experience.

What You Bring

  • 2+ years of professional experience in a healthcare call center or patient facing environment.

  • Proficiency with Electronic Health Record (EHR) platforms (e.g., Epic, Athena, Cerner, or similar) required.

  • A dedicated, private, HIPAA-compliant workspace with a door.

  • Reliable high-speed internet (minimum 20 Mbps download / 5 Mbps upload).

  • Exceptional active listening skills and the ability to multitask across multiple software systems while maintaining an empathetic phone presence.

  • High school diploma or GED required.

Why Work With Us

  • Join a mission-driven team bringing hospital-level care into patients' homes.

  • Step onto a defined Care Navigator career path, with room to grow into senior and specialist roles.

  • Fully remote role with a supportive, collaborative team culture.

  • Be part of a high-growth startup transforming acute and transitional care for frail, elderly, and medically complex patients.

About myLaurel

myLaurel was founded on the belief that a meaningful portion of hospital care can — and should — be delivered in the comfort of home. As a tech-enabled medical group, we provide on-demand acute and transitional care to frail, elderly, or medically complex patients at home, helping them avoid the traditional pathway of ambulance, emergency department, hospital admission, and post-acute facility care.

For high-risk populations, myLaurel achieves 33% lower ED utilization, a 49% absolute reduction in readmissions, and a Net Promoter Score of 97. myLaurel has been named to Fast Company's Most Innovative Companies and the New York Digital Health 100. Learn more at mylaurelhealth.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.