2

Remote Genesys Cloud Engineer Jobs (NOW HIRING)

Genesys Cloud Engineer - REMOTE

Austin, TX ยท On-site +1

$54.25 - $72.75/hr

We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

Genesys Cloud Architect

Arizona City, AZ ยท On-site +1

$65.50 - $83.25/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Genesys Cloud Architect

Texas City, TX ยท Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Genesys Cloud Architect

Philadelphia, PA ยท On-site +1

$65.50 - $83.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Genesys Cloud Architect

Texas City, TX ยท On-site +1

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Genesys Cloud Architect

Arizona City, AZ ยท Remote

$65.50 - $83.25/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Genesys Contact Center Engineer

Washington, DC ยท Remote

$58.25 - $78/hr

Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Fully remote. * Flexible hours based on project needs. * Reports directly to VP IT Must be able to ...

Genesys Cloud Architect

Philadelphia, PA ยท Remote

$65.50 - $83.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Genesys Cloud Architect

Texas City, TX ยท On-site +1

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

$113K - $133K/yr

Location and Flexibility Our Solution Engineer / Developer - Genesys Cloud CX will be based remotely OR in one of our offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC. The ...

Genesys Developer

$57.50 - $78.75/hr

Lead and support contact center migrations to Genesys Cloud CX, including configuration, enablement, and post-migration support. * Implement and support AI-driven customer engagement solutions ...

next page

Showing results 1-20

Remote Genesys Cloud Engineer information

See salary details

$23

$62

$87

How much do remote genesys cloud engineer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote genesys cloud engineer in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What is the difference between Remote Genesys Cloud Engineer vs Remote Contact Center Support Specialist?

AspectRemote Genesys Cloud EngineerRemote Contact Center Support Specialist
Required CredentialsGenesys certifications, technical skills in cloud platformsCustomer service training, communication skills
Work EnvironmentTechnical support, system configuration, troubleshootingCustomer interaction, issue resolution, support
Employer & Industry UsageIT, telecommunications, cloud service providersCall centers, customer service departments

The Remote Genesys Cloud Engineer focuses on configuring, maintaining, and troubleshooting Genesys cloud contact center solutions, requiring technical certifications. In contrast, the Remote Contact Center Support Specialist primarily handles customer interactions and resolves issues through communication skills. Both roles are vital in contact center operations but differ in technical depth and daily tasks.

More about Remote Genesys Cloud Engineer jobs
What cities are hiring for Remote Genesys Cloud Engineer jobs? Cities with the most Remote Genesys Cloud Engineer job openings:
What are the most commonly searched types of Genesys Cloud Engineer jobs? The most popular types of Genesys Cloud Engineer jobs are:
What states have the most Remote Genesys Cloud Engineer jobs? States with the most job openings for Remote Genesys Cloud Engineer jobs include:
Genesys Cloud Engineer - REMOTE

Genesys Cloud Engineer - REMOTE

PTP

Austin, TX โ€ข On-site, Remote

$54.25 - $72.75/hr

Full-time

Posted 7 days ago


Job description

Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate, and committed professionals who strive to be the best at what they do.
Responsibilities
  • Implement Genesys Cloud contact center solutions
  • Conduct technical implementation activities from post-sale to support transition
  • Develop call flows in Genesys Architect for routing and IVR
  • Write and execute test plans
  • Demonstrate strong follow-through, ownership & responsibility for assigned tasks

Requirements
  • 1+ year of experience with the Genesys Cloud platform
  • 3+ years of experience with the contact center solutions
  • Experience with applications leveraging APIs, JSON or JavaScript
  • Knowledge of change control processes
  • Excellent communication skills
  • Genesys Cloud CX: Professional Certification

Desired
  • Genesys Cloud CX: Architect Certification
  • Genesys Cloud CX: Developer Certification
  • Genesys Cloud CX: Quality Management Certification
  • Knowledge of IP Telephony: Genesys Cloud Edge, AudioCodes, Cisco Gateways, IP Telephones (Polycom, Cisco, etc.)
  • Development experience to build apps and integrations leveraging APIs, JSON, and JavaScript

PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004