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Remote Genesys Cloud Engineer Jobs in Arizona (NOW HIRING)

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Insight Enterprises, Inc.

Cloud Engineer II

Chandler, AZ · On-site +1

$55 - $73.25/hr

Cloud Engineer II Job Duties: * Responsible for the full end to end delivery of Google Cloud ... If remote work is approved, the employee may continue working remotely and will not be required to ...

New

Insight Enterprises

Cloud Engineer II

Chandler, AZ · On-site +1

$54.75 - $73.25/hr

Cloud Engineer II Job Duties: * Responsible for the full end to end delivery of Google Cloud ... If remote work is approved, the employee may continue working remotely and will not be required to ...

New

Insight Enterprises

Cloud Engineer II

Chandler, AZ · On-site +1

$55 - $73.25/hr

Cloud Engineer II Job Duties: Responsible for the full end to end delivery of Google Cloud Projects ... If remote work is approved, the employee may continue working remotely and will not be required to ...

New

Insight Enterprises, Inc.

Cloud Engineer II

Chandler, AZ · On-site +1

$55 - $73.25/hr

Cloud Engineer II Job Duties: * Responsible for the full end to end delivery of Google Cloud ... If remote work is approved, the employee may continue working remotely and will not be required to ...

New

Motion Recruitment

DevOps Engineer

Phoenix, AZ · Remote

$52.50 - $71.75/hr

A reputable healthcare organization is currently looking to hire a DevOps Engineer to join their fully remote team. This full-time position centers on cloud infrastructure, Kubernetes, automation, CI ...

HJ Staffing

Salesforce Health Cloud Dev II

Phoenix, AZ · Remote

$55 - $73/hr

We are looking for a Salesforce Health Cloud Developer II designs, develops, tests, documents ... Remote Eligible States: AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC ...

HJ Staffing

Salesforce Health Cloud Dev II

Phoenix, AZ · Remote

$55 - $73/hr

We are looking for a Salesforce Health Cloud Developer II designs, develops, tests, documents ... Remote Eligible States: AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC ...

YO AI Labs

DevOps Engineer - Remote

Phoenix, AZ · Remote

$50 - $150/hr

... Engineer Role Type: Contractor Location: Remote Job Overview We are seeking experienced DevOps ... You will work on CI/CD, Kubernetes, infrastructure as code, Linux, and cloud environments while ...

YO AI Labs

AI/ML Engineer - Remote

Phoenix, AZ · Remote

$200 - $350/hr

Remote Job Summary We are seeking an experienced AI/ML Engineer to build and deploy secure ... You will work with LLMs, RAG, prompt engineering, multi-agent systems, and cloud AI platforms to ...

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Remote Genesys Cloud Engineer information

What is the difference between Remote Genesys Cloud Engineer vs Remote Contact Center Support Specialist?

AspectRemote Genesys Cloud EngineerRemote Contact Center Support Specialist
Required CredentialsGenesys certifications, technical skills in cloud platformsCustomer service training, communication skills
Work EnvironmentTechnical support, system configuration, troubleshootingCustomer interaction, issue resolution, support
Employer & Industry UsageIT, telecommunications, cloud service providersCall centers, customer service departments

The Remote Genesys Cloud Engineer focuses on configuring, maintaining, and troubleshooting Genesys cloud contact center solutions, requiring technical certifications. In contrast, the Remote Contact Center Support Specialist primarily handles customer interactions and resolves issues through communication skills. Both roles are vital in contact center operations but differ in technical depth and daily tasks.

Does Remote Genesys Cloud Engineer offer remote work options?

Remote Genesys Cloud Engineer positions typically offer remote work options, allowing engineers to perform their duties from various locations. These roles often require familiarity with cloud-based contact center platforms and collaboration tools, making remote work feasible and common in this field.

What are the most commonly searched types of Genesys Cloud Engineer jobs in Arizona?

The most popular types of Genesys Cloud Engineer jobs in Arizona are:

What are popular job titles related to Remote Genesys Cloud Engineer jobs in Arizona?

For Remote Genesys Cloud Engineer jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Genesys Cloud Engineer jobs in Arizona look for?

The top searched job categories for Remote Genesys Cloud Engineer jobs in Arizona are:

What cities in Arizona are hiring for Remote Genesys Cloud Engineer jobs?

Cities in Arizona with the most Remote Genesys Cloud Engineer job openings:

Remote Genesys Cloud Engineer jobs near you

Genesys Cloud Architect

Miratech

Arizona City, AZ • On-site, Remote

$65.50 - $83.25/hr

Full-time

Medical

Re-posted yesterday

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining the technical vision, designing scalable and resilient architectures, and ensuring alignment with business objectives and enterprise technology strategy. You will act as a key technical leader, working closely with business stakeholders, product owners, and cross-functional engineering teams to deliver integrated, future-ready customer experience solutions built on the Genesys Cloud CX platform.
Responsibilities:
  • Lead the end-to-end architecture and design of Genesys Cloud CX solutions
  • Translate business requirements into scalable, secure, and high-performing technical designs
  • Define and drive the technical roadmap for contact center and CX platforms
  • Collaborate with enterprise architects and other technology teams to ensure seamless integration across systems
  • Provide hands-on technical leadership across solution design, development, testing, and deployment phases
  • Guide and mentor engineering teams, ensuring best practices and architectural standards are followed
  • Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms
  • Ensure solutions meet security, compliance, and performance requirements
  • Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation

Qualifications
  • 7+ years of experience in contact center technologies, with strong expertise in Genesys Cloud CX solutions
  • Proven experience in designing and delivering large-scale cloud contact center solutions
  • Strong knowledge of: IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording, and analytics; AI/ML capabilities
  • Hands-on experience with API integrations (REST/SOAP) and microservices architecture
  • Experience integrating Genesys Cloud CX with CRM platforms such as Salesforce, Microsoft Dynamics, or ServiceNow
  • Strong background in infrastructure planning, solution design, deployment, and lifecycle management, ensuring high availability and performance
  • Solid understanding of business processes and their alignment with customer experience technologies
  • Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs), and load balancing approaches

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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