2

Remote Fema Customer Service Jobs (NOW HIRING)

next page

Showing results 1-20

Remote Fema Customer Service information

See salary details

$9

$18

$26

How much do remote fema customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote fema customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does working remotely as a FEMA Customer Service Representative impact team communication and support?

As a remote FEMA Customer Service Representative, you’ll rely heavily on digital communication tools such as email, instant messaging, and virtual meetings to stay connected with your team. While you may not have face-to-face interactions, managers typically hold regular check-ins and provide resources to ensure everyone is aligned and supported. Collaboration is important, especially when handling complex cases, so being proactive in reaching out for help and sharing updates is encouraged. This structure fosters a supportive environment, even when working from different locations.

What are the key skills and qualifications needed to thrive as a Remote FEMA Customer Service Representative, and why are they important?

To excel as a Remote FEMA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center technology, FEMA systems, and basic computer applications is typically required. Patience, empathy, and resilience are valuable soft skills for effectively assisting distressed individuals during emergencies. These skills ensure accurate information delivery, compassionate support, and efficient handling of high-stress situations for disaster-affected callers.

What are Remote FEMA Customer Service representatives?

Remote FEMA Customer Service representatives are professionals who assist individuals and communities affected by disasters by providing information, support, and guidance over the phone or online. They help applicants understand FEMA's disaster assistance programs, answer questions about claims, assist with application processes, and provide updates on case statuses. Working remotely, these representatives play a critical role in ensuring timely communication between FEMA and those in need, offering compassionate and accurate help from a distance.
More about Remote Fema Customer Service jobs
What cities are hiring for Remote Fema Customer Service jobs? Cities with the most Remote Fema Customer Service job openings:
What are the most commonly searched types of Fema Customer Service jobs? The most popular types of Fema Customer Service jobs are:
What states have the most Remote Fema Customer Service jobs? States with the most job openings for Remote Fema Customer Service jobs include:
Infographic showing various Remote Fema Customer Service job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Temporary. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Government Services Senior Consultant- FEMA

Government Services Senior Consultant- FEMA

Eisneramper Llp

Los Angeles, CA • On-site, Remote

Full-time

Posted 2 days ago


EisnerAmper rating

9.6

Company rating: 9.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 17 rated bookkeepers and accountants


Job description

Job Description

EisnerAmper is seeking a Senior Consultant - FEMA in our Government Services Practice. This role is ideal for someone with strong familiarity with Federal Emergency Management Agency (FEMA) funded initiatives, including the Public Assistance, Individual Assistance, Hazard Mitigation, and Building Resilient Infrastructure and Communities programs and a proven track record of supporting complex programs in a compliance- or finance-related role. Candidates must have experience working with state and/or local recovery programs with knowledge of and experience with relevant FEMA regulations and policies and processes.

What Work You Will Be Responsible For:

Support clients in maintaining compliance with FEMA regulations and 2 CFR 200, including assessing audit readiness and compliance and administrative gaps.

Support clients in expediting complex closeout of multiple open disasters.

Support client financial management and accounting functions, including time and cost unit operations, and cost tracking and reconciliation.

Use knowledge and experience to help determine method of program implementation.

Ensure timely and accurate development of all client deliverables.

Actively engage in business development activities such as participating at conferences and responding to request for proposals, including the identification and review of funding opportunities and development and submission of proposals.

May be required to occasionally work extended hours, or travel to/work from different firm offices and/or client locations.

Basic Qualifications:

3+ years of previous experience in state and/or local disaster recovery programs administering FEMA funds.

Knowledge of and experience with FEMA disaster programs, including related statutes, regulations, and policies and processes, and compliance and/or financial management functions.

Preferred or Desired Qualifications:

Bachelor's degree in Public Policy, Public Administration, Public Safety, Emergency Management, Disaster Management, or an approved related field.

Certified Emergency Manager (CEM), Associate Emergency Manager (AEM), Program Management Professional (PgMP), Project Management Professional (PMP), certifications are preferred.

Strong organizational skills and the ability to manage competing priorities under tight deadlines.

Strong communication and analytical skills.

Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint. Familiarity with using and building tools in AI systems such as Claude, Copilot and ChatGPT.

About our Government Sector Services Team:

EisnerAmper provides assurance, advisory and outsourcing services to hundreds of governmental clients, including federal, state, local and county/parish governmental entities, municipalities, public retirement systems, school boards and districts and more. Because of our diverse governmental client base, our professionals understand a wide range of funding sources, operational challenges and reporting requirements.

Keeping up with ever-changing regulatory requirements, Governmental Accounting Standards Board ("GASB") pronouncements and federal grant administrative requirements can be overwhelming. Our team can help you navigate these requirements while displaying transparency with the people you serve.

EisnerAmper provides a full scope of services to large programs, including those funded for federal relief to recover from significant declared disasters (ARPA, CARES, FEMA PA/IA and HUD-CDBG/CDSG) and large federally funded infrastructure, housing and energy programs (IIJA, IRA, EPA, etc.). As strategic advisors, we provide services that help to maintain compliance, streamline operations and maximize resources so governmental entities can focus on providing citizens with the vital services they need.

About EisnerAmper:

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.

Our clients are enterprises as diverse as sophisticated financial institutions, PE firms, start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by attorneys, financial professionals, bankers, and investors who serve these clients.

EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state or local law.

Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com

#LI-LH1

#LI-Hybrid

#LI-Remote

Preferred Location:
Miami

EisnerAmper logo

About EisnerAmper

Sourced by ZipRecruiter

EisnerAmper is one of the largest accounting, tax and business advisory firms in the U.S., with more than 3,000 employees and over 300 partners across the country. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today, and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers and investors who serve these clients.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1963

Social media