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Remote Fema Customer Service Jobs in Texas (NOW HIRING)

Water Resources Engineer - FEMA

Austin, TX · Remote

$78K - $107K/yr

... services on projects throughout the Mid-Atlantic, Midwest, and Northeast U.S. regions. This ... This role has the opportunity to be remote from any location within the US. Key Responsibilities:

Water Resources Engineer - FEMA

Houston, TX · Remote

$75K - $103K/yr

... services on projects throughout the Mid-Atlantic, Midwest, and Northeast U.S. regions. This ... This role has the opportunity to be remote from any location within the US. Key Responsibilities:

... services on Federal Emergency Management Agency (FEMA) projects throughout the Mid-Atlantic ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...

... services on Federal Emergency Management Agency (FEMA) projects throughout the Mid-Atlantic ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...

... services on Federal Emergency Management Agency (FEMA) projects throughout the Mid-Atlantic ... Remote Skills / Qualifications Required: * 2 - 5 years of GIS project experience * BA/BS in GIS ...

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Remote Fema Customer Service information

See Texas salary details

$8

$21

$52

How much do remote fema customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote fema customer service in Texas is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $21.99 per hour, depending on experience, location, and employer.

What is a remote FEMA Customer Service representative?

Remote FEMA Customer Service representatives are professionals who assist individuals and communities affected by disasters by providing information, support, and guidance over the phone or online. They help applicants understand FEMA's disaster assistance programs, answer questions about claims, assist with application processes, and provide updates on case statuses. Working remotely, these representatives play a critical role in ensuring timely communication between FEMA and those in need, offering compassionate and accurate help from a distance.

What are the key skills and qualifications needed to thrive as a remote FEMA Customer Service representative?

To excel as a Remote FEMA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center technology, FEMA systems, and basic computer applications is typically required. Patience, empathy, and resilience are valuable soft skills for effectively assisting distressed individuals during emergencies. These skills ensure accurate information delivery, compassionate support, and efficient handling of high-stress situations for disaster-affected callers.

How does working remotely as a FEMA Customer Service representative impact team communication and support?

As a remote FEMA Customer Service Representative, you’ll rely heavily on digital communication tools such as email, instant messaging, and virtual meetings to stay connected with your team. While you may not have face-to-face interactions, managers typically hold regular check-ins and provide resources to ensure everyone is aligned and supported. Collaboration is important, especially when handling complex cases, so being proactive in reaching out for help and sharing updates is encouraged. This structure fosters a supportive environment, even when working from different locations.

What are the most commonly searched types of Fema Customer Service jobs in Texas?

The most popular types of Fema Customer Service jobs in Texas are:

What are popular job titles related to Remote Fema Customer Service jobs in Texas?

For Remote Fema Customer Service jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Remote Fema Customer Service jobs?

Cities in Texas with the most Remote Fema Customer Service job openings:

Infographic showing various Remote Fema Customer Service job openings in Texas as of August 2026, with employment types broken down into 80% Full Time, 13% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,743 per year, or $21 per hour.

Water Resources Engineer - FEMA

Wood Plc

Austin, TX • Remote

$78K - $107K/yr

Full-time

Re-posted 7 days ago


Job description

Overview / Responsibilities

Wood Environment & Infrastructure Solutions is currently seeking Water Resources Engineers with Federal Emergency Management Agency (FEMA) National Flood Insurance Program (NFIP) experience to join our highly collaborative team. The successful candidate will provide FEMA NFIP program support associated with flood risk analysis, mapping, and related services on projects throughout the Mid-Atlantic, Midwest, and Northeast U.S. regions. This position will be an integral member supporting contracts with the Federal Emergency Management Agency (FEMA), including FEMA Headquarters and Regions 1, 2, 3, and/or 5 as well as numerous individual state floodplain mapping programs. This position offers potential for development in a great working environment and the opportunity to apply the latest technology to help our clients solve their most challenging problems. 

This role has the opportunity to be remote from any location within the US.

Key Responsibilities:

  • Perform hydrologic and hydraulic modeling projects as part of the Risk FEMA's Mapping, Assessment, and Planning (Risk MAP) program
  • Execute one-dimensional and two-dimensional flood risk modeling software applications such as HEC-RAS, HEC-HMS, FLO-2D, and SWMM
  • Prepare floodplain and watershed studies in compliance with FEMA standards and specifications and assist with Quality Assurance and Quality Control for flood insurance study deliverables;
  • Execute established procedures, perform of routine calculations and process GIS data necessary to support hydrologic and hydraulic modeling efforts;
  • Efficiently work with ArcGIS software and extensions in support of flood risk modeling and mapping and other water resources project needs;
  • Support Field Investigations including the collection and analysis of data used to support hydrologic and hydraulic modeling;
  • Prepare project reports including engineering calculations, planning, and drafting technical engineering reports, research, and data entry; and
  • Work with a team of Water Resources Engineers and GIS specialists supporting various planning and water resources, flood risk management and environmental restoration projects

 #LI-Remote

Skills / Qualifications

Required Qualifications:

  • Bachelor or Masters of Science in engineering or related field
  • Strong written and verbal communication skills
  • 2+ years of experience in Hydrologic and Hydraulic Data Development in support of FEMA Risk MAP program
  • Experience with HEC-RAS, HEC-HMS, and ArcGIS
  • Excellent oral and written communication skills, proactive communicator and problem-solver
  • Strong attention to detail and demonstrated ownership and accountability for work
  • Capability to work in a dynamic environment, including a demonstrated willingness to be flexible and adaptable to changing priorities
  • Ability to work collaboratively with a wide array of individuals from various backgrounds, including engineers; planners; GIS professionals; federal, tribal, and state government officials; and the public
  • Strong multi-tasking and organizational skills

Preferred Qualifications:

  • EIT Certification
  • CFM Certification
  • Two-dimensional hydraulic modeling experience
Company Overview

Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. www.woodplc.com

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Employment Type: OTHER