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Remote Fema Customer Service Jobs Near Me

Dawson

FEMA - Customer Service Representative

Columbus, OH · On-site

$23.23/hr

Customer Service Representative Emergency Disaster Relief Services $23.23 per hour Monday-Sunday, 5-Days a Week, 8-Hour Shift Between 7:00am-11:00pm EST Columbus, Ohio in Franklinton (onsite) 3-Month ...

New

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Newark, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Westerville, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Columbus, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lancaster, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hilliard, OH · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Grove City, OH · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Newark, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Fema Customer Service information

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How much do remote fema customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote fema customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Remote Fema Customer Service jobs near you
A map of the United States highlighting the number of Remote Fema Customer Service job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Fema Customer Service job openings in each state, with California having the most at 2 and Hawaii the least at 0.

FEMA - Customer Service Representative

Dawson

Columbus, OH • On-site

$23.23/hr

Contractor

Posted 3 days ago

New

Job description




Customer Service Representative
Emergency Disaster Relief Services
$23.23 per hour
Monday-Sunday, 5-Days a Week, 8-Hour Shift Between 7:00am-11:00pm EST
Columbus, Ohio in Franklinton (onsite)
3-Month Contract with Potential to Extend
Why You’ll Love This Job:
  • $18.30/hr base pay plus a $4.93/hr Health & Wellness fringe benefit – bringing your total compensation value to $23.23/hr
  • Make a real difference – you’ll be on the front-line helping people navigate one of the hardest moments of their lives
  • Join a mission-driven team supporting federal disaster relief efforts across the country
  • Full training provided from day one – no prior disaster relief experience needed to hit the ground running
  • Gain valuable, resume-building experience in a fast-paced, highly structured environment
  • Your own dedicated desk – no hoteling, no sharing, just your space
  • Onsite fitness center – work out before, during, or after your shift without leaving the building
  • Team building activities including contests and team meals – this team has fun together
  • Training is 5 days long and then a nesting period for 5 days
  • Free parking onsite or conveniently located on the bus line
What You’ll Do:
  • Answer high-volume inbound calls from individuals and families affected by disasters
  • Provide clear, accurate information on available federal disaster assistance programs and eligibility requirements
  • Assist callers in completing, checking the status of, or troubleshooting their disaster assistance applications
  • Document every caller interaction accurately and thoroughly in a secure case management database
  • Follow up on pending cases and escalate complex or sensitive issues to supervisors or specialized teams
  • Collaborate with teammates and other departments to ensure callers receive consistent, timely support
What We’re Looking For:
  • High school diploma or equivalent
  • Ability to pass a federal background check, as employment is contingent on client approval
    • Must pass lifetime criminal background and credit check (no current delinquencies, no student debt, no back taxes
  • Will require flexibility to support varying schedules, including evenings or weekends, based on operational needs
  • Prior customer service or call center experience is required
  • Bilingual in English and Spanish is a plus
  • Strong verbal communication skills paired with patience and empathy, especially when supporting callers in stressful situations
  • Comfortable multitasking in a fast-paced environment, using case management and call center software while talking with callers
  • Reliable, detail-oriented, and able to work well independently and as part of a team
Apply Today!
Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application. Dawson is partnering with Fortuity Calling, LLC, which is an equal opportunity employer.
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