Design and execute high-volume recruiting campaigns for FEMA CSR and disaster-response roles across FEMA-proven labor markets • Build and maintain a clearance-ready talent bench of 1,000 ...
Design and execute high-volume recruiting campaigns for FEMA CSR and disaster-response roles across FEMA-proven labor markets • Build and maintain a clearance-ready talent bench of 1,000 ...
FEMA Enterprise Service Desk Lead
National Harbor, MD · On-site
$70K - $148K/yr
CACI is seeking professional customer-oriented candidates to join our FEMA OCIO ESD Help Desk. They ... As the FEMA Enterprise Service Desk Lead, the successful candidate will be a member of the support ...
FEMA Enterprise Service Desk Lead
National Harbor, MD · On-site
$70K - $148K/yr
CACI is seeking professional customer-oriented candidates to join our FEMA OCIO ESD Help Desk. They ... As the FEMA Enterprise Service Desk Lead, the successful candidate will be a member of the support ...
Customer Service Representative
$16.50 - $22.25/hr
Candidate must be able to pass a FEMA background check. Essential Functions and Job Responsibilities * The customer service representative will provide public support to individuals needing guidance ...
Customer Service Representative
$16.50 - $22.25/hr
Candidate must be able to pass a FEMA background check. Essential Functions and Job Responsibilities * The customer service representative will provide public support to individuals needing guidance ...
Be Seen First
Customer Service Representatives - Remote
Jacksonville, FL · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Quick apply
Be Seen First
Customer Service Representatives - Remote
Jacksonville, FL · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Customer Service Representatives - Remote
Kansas City, KS · On-site
$19.46 - $22.51/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Quick apply
Customer Service Representatives - Remote
Kansas City, KS · On-site
$19.46 - $22.51/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Bilingual Customer Service Representative
Upper Marlboro, MD · On-site
$15.42/hr
America Corporation is looking for a Bilingual Customer Service Representative to perform the ... America has been providing FEMA, TSA, COMMERCE, and HUD with program management support, software ...
Quick apply
Bilingual Customer Service Representative
Upper Marlboro, MD · On-site
$15.42/hr
America Corporation is looking for a Bilingual Customer Service Representative to perform the ... America has been providing FEMA, TSA, COMMERCE, and HUD with program management support, software ...
Provide timely, flexible, and responsive customer service to internal and external partners working with FEMA. What else do I need to know? At FEMA, our mission is to help people before, during and ...
Provide timely, flexible, and responsive customer service to internal and external partners working with FEMA. What else do I need to know? At FEMA, our mission is to help people before, during and ...
Provide timely, flexible, and responsive customer service to internal and external partners working with FEMA. What else do I need to know? At FEMA, our mission is to help people before, during and ...
Provide timely, flexible, and responsive customer service to internal and external partners working with FEMA. What else do I need to know? At FEMA, our mission is to help people before, during and ...
... FEMA guidelines ... The ideal candidate combines strong technical expertise with excellent customer service skills and ...
... FEMA guidelines ... The ideal candidate combines strong technical expertise with excellent customer service skills and ...
Customer Service Rep - Remote (Must live near McAllen, TX)
Mcallen, TX · On-site +1
$15.25 - $20.75/hr
FEMA's mission is to help people before, during, and after disasters. In this project, we will ... Customer Service position. However, you must reside within a 75-mile radius of McAllen, TX and be ...
Customer Service Rep - Remote (Must live near McAllen, TX)
Mcallen, TX · On-site +1
$15.25 - $20.75/hr
FEMA's mission is to help people before, during, and after disasters. In this project, we will ... Customer Service position. However, you must reside within a 75-mile radius of McAllen, TX and be ...
... FEMA guidelines ... The ideal candidate combines strong technical expertise with excellent customer service skills and ...
... FEMA guidelines ... The ideal candidate combines strong technical expertise with excellent customer service skills and ...
Be Seen First
Bilingual (Spanish/English) Customer Service Representatives - Remote
Orlando, FL · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Quick apply
Be Seen First
Bilingual (Spanish/English) Customer Service Representatives - Remote
Orlando, FL · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Bilingual (Spanish/English) Customer Service Representatives - Remote
Las Cruces, NM · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Quick apply
Bilingual (Spanish/English) Customer Service Representatives - Remote
Las Cruces, NM · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Bilingual (Spanish/English) Customer Service Representatives - Remote
Dallas, TX · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Quick apply
Bilingual (Spanish/English) Customer Service Representatives - Remote
Dallas, TX · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Be Seen First
Bilingual (Spanish/English) Customer Service Representatives - Remote
El Paso, TX · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Quick apply
Be Seen First
Bilingual (Spanish/English) Customer Service Representatives - Remote
El Paso, TX · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Be Seen First
Bilingual (Spanish/English) Customer Service Representatives - Remote
Tampa, FL · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Quick apply
Be Seen First
Bilingual (Spanish/English) Customer Service Representatives - Remote
Tampa, FL · On-site
$19.90 - $23.01/hr
We are seeking Remote Customer Service Representative (FEMA Support). Work From Home | Full-Time Make a difference by supporting a federal emergency response program that assists individuals and ...
Bilingual Customer Service Rep - Remote (Must live near McAllen, TX)
Mcallen, TX · On-site +1
$14.75 - $18.50/hr
FEMA's mission is to help people before, during, and after disasters. In this project, we will ... Customer Service position. However, you must reside within a 75-mile radius of McAllen, TX and be ...
Bilingual Customer Service Rep - Remote (Must live near McAllen, TX)
Mcallen, TX · On-site +1
$14.75 - $18.50/hr
FEMA's mission is to help people before, during, and after disasters. In this project, we will ... Customer Service position. However, you must reside within a 75-mile radius of McAllen, TX and be ...
CUSTOMER SERVICE REP
Lake Worth, FL · On-site
$18.41/hr
This Customer Service Rep - Electric/Water position is full-time (non-exempt) position is based on ... Employees in this position will be required to complete the FEMA Incident Command System (ICS ...
Quick apply
CUSTOMER SERVICE REP
Lake Worth, FL · On-site
$18.41/hr
This Customer Service Rep - Electric/Water position is full-time (non-exempt) position is based on ... Employees in this position will be required to complete the FEMA Incident Command System (ICS ...
Customer Service Rep
$15.50 - $21/hr
Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...
Customer Service Rep
$15.50 - $21/hr
Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...
Customer Service Rep
$17.25 - $23.50/hr
Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...
Customer Service Rep
$17.25 - $23.50/hr
Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...
Internship Fema Customer Service information
Contractor
Posted 20 days ago
Job description
Role Overview
We are building a pre-award, clearance-ready workforce to support FEMA disaster-response operations nationwide.
We are seeking an experienced bi-lingual (English/Spanish) Recruiter with a proven track record of high-volume staffing for FEMA, DHS, or disaster-response programs. This role is responsible for building and maintaining a pre-qualified, 1000+ clearance-ready pipeline of bilingual (English/Spanish) Customer Service Representatives (CSRs) in advance of FEMA contract awards. The recruiter will own sourcing strategy, screening rigor, clearance-risk mitigation, and candidate engagement across a 6-month pre-award ramp timeline.
Key Responsibilities
- Design and execute high-volume recruiting campaigns for FEMA CSR and disaster-response roles across FEMA-proven labor markets • Build and maintain a clearance-ready talent bench of 1,000+ candidates • Screen candidates for bilingual proficiency, SCA wage acceptance, and Public Trust eligibility • Conduct live bilingual validation interviews (English/Spanish) • Perform clearance pre-checks including address history and risk flagging • Classify candidates using Green / Yellow / Red readiness standards • Coordinate with compliance, HR, and program leadership • Maintain candidate engagement during pre-award standby periods
- 5+ years of recruiting experience for FEMA, DHS, or disaster-response contracts • Demonstrated success with high-volume recruiting at scale (hundreds to thousands of hires) • Hands-on experience with Public Trust or DHS clearance workflows • Strong familiarity with Service Contract Act (SCA) wage environments • Proven success recruiting bilingual (English/Spanish) workforces • Comfortable managing pre-award or contingent hiring pipelines • Excellent candidate communication and documentation skills
The recruiter must be highly skilled in modern, multi-channel sourcing strategies, including: • Indeed (CPC and PPA campaigns, geo-targeting) • ZipRecruiter (selective surge usage) • Facebook / Meta recruiting ads and community job groups • LinkedIn Recruiter (targeted sourcing and recruiter search) • Veteran and military spouse talent networks • State and local workforce boards • Community colleges and adult education centers Ability to optimize spend, reduce applicant noise, and increase clearance yield through channel selection is critical.
Success Metrics
- Monthly delivery of clearance-ready (Green) candidates • Clearance adjudication success rate • Cost per clearance-ready candidate • Time-to-pipeline readiness • Candidate retention during standby period