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Remote Eu Jobs (NOW HIRING)

Wirex

B2B Client Care Specialist

Fully remote (EU preferred, no sanctioned countries). Working Hours & Schedule: 5/2 rotating shift schedule (Tuesday - Saturday or Sunday - Thursday). Working hours fall between 10:00 AM and 7:00 PM ...

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How much do remote eu jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote eu in the United States is $52.19, according to ZipRecruiter salary data. Most workers in this role earn between $45.19 and $63.46 per hour, depending on experience, location, and employer.

What is a remote EU?

Remote EU jobs are positions that allow professionals to work from any location within the European Union, rather than being tied to a specific office or city. These roles can span various industries, including technology, marketing, customer service, and more. Employers typically seek candidates who can legally work in the EU and are comfortable collaborating across different time zones and cultures. Remote EU jobs offer flexibility, a better work-life balance, and access to a broader talent pool for employers.

What are the key skills and qualifications needed to thrive as a remote EU professional?

To thrive as a Remote EU professional, you typically need strong expertise in your specific field, proficiency in English and/or other European languages, and a solid understanding of EU regulations or business practices. Familiarity with collaboration tools like Slack, Zoom, and project management platforms such as Asana or Trello is often required. Excellent self-motivation, time management, and cross-cultural communication skills are crucial for success in a distributed work environment. These skills ensure productivity, effective collaboration across borders, and compliance with EU standards when working remotely.

What are some common challenges faced by professionals working in remote EU-based roles?

Professionals in remote EU-based roles often face challenges such as coordinating across multiple time zones, ensuring compliance with different local regulations, and maintaining effective communication with diverse, geographically dispersed teams. Staying connected and building relationships can require extra effort, especially in a virtual environment. Additionally, managing work-life balance and setting boundaries can be more complex when working from home, making self-discipline and proactive communication especially important for success.

What is the difference between Remote Eu vs Remote Developer?

AspectRemote EuRemote Developer
Required CredentialsTypically requires industry-specific certifications or degrees, especially in European marketsOften requires programming certifications or relevant technical degrees
Work EnvironmentPrimarily based in Europe, adhering to EU labor laws and time zonesGlobal remote work, flexible time zones, often worldwide
Employer & Industry UsageUsed by European companies seeking remote talent within EuropeUsed across tech companies worldwide for remote software development roles
Search & Comparison IntentPeople comparing remote work options within EuropePeople looking for remote software development jobs globally

Remote Eu focuses on remote work opportunities within Europe, often requiring familiarity with EU regulations and local market needs. Remote Developer is a broader term for remote programming roles worldwide, emphasizing technical skills and global work flexibility. While both involve remote work, their geographic scope and industry focus differ.

More about Remote Eu jobs

What cities are hiring for Remote Eu jobs?

Cities with the most Remote Eu job openings:

What are the most commonly searched types of Eu jobs?

The most popular types of Eu jobs are:

What states have the most Remote Eu jobs?

States with the most job openings for Remote Eu jobs include:

What job categories do people searching Remote Eu jobs look for?

The top searched job categories for Remote Eu jobs are:

Remote Eu jobs near you
Infographic showing various Remote Eu job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 76% Physical, 4% Hybrid, and 20% Remote job distribution, with an average salary of $108,557 per year, or $52.2 per hour.

B2B Client Care Specialist

Wirex

Remote

Other

Medical, PTO

Posted 2 days ago

New

Job description

BaaS Support Specialist

Join Wirex as a BaaS Support Specialist, supporting our B2B partners by investigating payment, card, account, and transaction issues while working closely with internal teams to deliver exceptional service.

Overall Role Purpose

As a BaaS Support Specialist, you won't be talking to end users directly - you'll be the expert behind the scenes. Your partners have their own support teams, and when those teams hit a wall on a user case, they come to you. Your job is to help them get unstuck: investigating issues, providing guidance, and escalating internally where needed.

Type of Cooperation: B2B Contract. Location: Fully remote (EU preferred, no sanctioned countries). Working Hours & Schedule: 5/2 rotating shift schedule (Tuesday - Saturday or Sunday - Thursday). Working hours fall between 10:00 AM and 7:00 PM, with shifts assigned by the team roster. Weekend work (Saturday and Sunday) is part of the regular schedule, with 2 days off provided during the week.

Key Responsibilities

  • Acting as the primary escalation point for partners' support teams when they cannot resolve their end-users' cases independently.
  • Investigating user-level issues on behalf of partners: transaction problems, card or account issues, failed payments, limits, verification statuses, and more.
  • Providing partners' support agents with clear, accurate guidance so they can relay solutions back to their users.
  • Coordinating with Wirex internal teams (operations, compliance) to resolve complex or blocked cases.
  • Identifying and escalating bugs or platform issues surfaced through partner-reported cases.
  • Maintaining response quality and turnaround within defined SLA timeframes.
  • Spotting recurring issue patterns and flagging them for process or product improvements.
  • Building strong working relationships with partner support teams through clear, professional communication.
  • Meeting individual and team KPIs.

Experience & Skills Required

  • Experience in B2B support, escalation handling, or a similar second-line support role.
  • Strong investigative and problem-solving skills—you'll often be working with incomplete information.
  • Basic understanding of card payment processing and cryptocurrency concepts.
  • Understanding of common payment operations and terminology, including refunds and chargebacks.
  • Familiarity with customer support and collaboration tools such as Freshdesk, Zendesk, Jira, and Confluence.
  • Well-organized and able to manage multiple open cases simultaneously.
  • Comfortable working in a fast-moving environment with evolving processes.
  • Advanced English (written and spoken).

Benefit

  • Premium tariffs for our product.
  • Flexible working hours and remote working.
  • Home office allowance.
  • Comprehensive medical insurance after the probation period.
  • Generous vacation policy: 20 business days.
  • Paid sick leave, Birthday, and Anniversary leave.
  • Length of Service Holidays.
  • Engaging in online events for learning and enjoyment.
  • Coworking with all facilities and parking compensation in Wrocław/Kyiv.

NOTE: Benefits may vary from region to region and will depend upon the location you are hired in.

About Us

At Wirex, we're redefining how the world uses digital money. From launching the first crypto-enabled debit card to giving everyday users access to digital currencies and rewards, we're making finance more accessible.

With more than 6 million users across 130+ countries, Wirex is building a future where digital currency works for everyone.

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