Remote Epic Support Jobs in California (NOW HIRING)

Please note: Candidates who advance in the selection process will be required to complete an EPIC SPHINX applications assessment as part of the recruitment and screening process.

Remote Work Eligibility: This position is eligible for remote work within the continental United States, subject to applicable state and local employment requirements. Candidates residing in California are preferred. At this time, we are unable to support remote employment in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, or the U.S. Virgin Islands.

Hours of Work: The selected candidate's work schedule will be aligned with Pacific Time.

At NorthBay Health, the Epic Security Administrator is a senior level technical role responsible for the design, implementation, and oversight of user access and security with the Epic electronic health record (EHR) system. This position ensures that access to Epic applications is provisioned appropriately and securely across clinical, financial, and administrative teams, while ensuring ongoing compliance with organizational policies and regulatory requirements. The Epic security administrator serves as a subject matter expert (SME) for Epic security and identity management, and requires advanced knowledge of Epic security structures, strong analytical and technical skills, and experience collaborating across clinical, operational and IT teams.

At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. Together, with your commitment to excellence, we will achieve our vision to be the trusted healthcare partner of choice for the communities we serve. 

Interpersonal Skills and Values

Demonstrates NorthBay Health's True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1-5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.

Education:  

• Bachelor's degree in Information Systems, Cybersecurity, Health Informatics, or related field (or 8 years equivalent experience).

Licensure/Certification:

• Epic Security Certification required (or obtained within six months).

Experience:

• Minimum 3 years of experience in Epic security administration or healthcare identity and access management.
• Experience with Epic's Hyperspace and security tools such as UserWeb, Chronicles, and Master File Maintenance.

Skills:

• Deep understanding of Epic security model, including templates, user roles, and SER/EMP records. 
• Excellent analytical, problem solving, and communication skills. 
• Knowledge of audit and compliance frameworks such as HITRUST or NIST.

Hours of Work:

• Normally works eight-hour day.  
• Hours will vary according to work demands and project requirements; may require on-call support during upgrades and implementations.

Remote Work Eligibility:

• This position is open to candidates located within the continental United States. Due to state-specific employment requirements and workers' compensation regulations, we are unable to support remote work arrangements in the following locations: Washington, Ohio, Wyoming, North Dakota, Puerto Rico, and the U.S. Virgin Islands.

Salary Range

• $64.16 - $78.51 / hour