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At NorthBay Health, the Sr. Epic Clinical Systems analyst is responsible for the support, configuration, optimization, and maintenance of Epic clinical applications to ensure efficient and effective clinical workflows, with a focus on safety, compliance, privacy and security, and adherence to best practices. This role works closely with clinicians, IT services, and operational leaders to gather requirements, analyze needs, design solutions, and support ongoing enhancements within the Epic electronic health record system. The analyst is a champion for change and standardization, promoting new features and functionality as they become available with a goal of reducing unnecessary manual efforts and supporting a friction-less experience for clinicians, medical staff, and patients.  The Sr. Epic Clinical Systems Analyst will provide guidance, mentorship, and oversight to junior Epic analysts and may be assigned to partner with Physician Builders to support their build activities. 

Interpersonal Skills and Values

Demonstrates NorthBay Health's True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1-5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.

Education:  

• Bachelor's degree in Healthcare, Information Technology, or a related field or equivalent (8 years) in experience in healthcare IT field.

Licensure/Certification: 

• Current Epic certification in two or more clinical applications (e.g., EpicCare Inpatient, Ambulatory, Orders, ClinDoc, Stork, Optime, Radiant, Willow, Beacon) or advanced Epic certification is required and must be obtained within Twelve (12) months of hire if not already certified at the time of employment. 
• Clinical licensing or certification preferred such as RN, Pharmacy Tech, et al.

Experience: 

• Minimum 5 - 8 years' experience with Epic or other EHR administration. 
• Knowledge of related systems, understanding of HL7, interoperability concepts and healthcare IT concepts. 

Skills: 

• Strong problem-solving skills with attention to detail and analytical thinking. 
• Ability to work independently and manage tasks in a fast-paced environment.  
• Requires excellent communication and collaboration skills. 
• Demonstrated leadership skills, including the ability to mentor team members, lead small projects or initiatives, coordinate cross-functional efforts, and promote collaboration within and across teams

Hours of Work: 

• Normally works eight-hour day.  
• Hours will vary according to work demands and project requirements; may require on-call support and occasional evening/weekend hours to support system upgrades or go-lives.