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Remote Epic Ate Support Jobs in Oregon (NOW HIRING)

Deloitte

Epic Research & Genomics Analyst

Portland, OR · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

Montefiore

Instructional Designer EPIC

Odell, OR · Remote

$66K - $90K/yr

MIT - Epic - Training & Education 3 Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 ... Provide golive remote and attheelbow support (when needed) during implementations and upgrades.

Deloitte

Epic Denials Management Operator

Portland, OR · Remote

$19 - $25.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Parachute Health

Senior Platform Engineer

OR · Remote

$165K - $210K/yr

About the Team The team supports the core platform services that power our application, including ... Exposure to FHIR, HL7, or integrating with major EHR systems (Epic, Cerner, etc.) * Experience ...

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Remote Epic Ate Support information

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.
What are popular job titles related to Remote Epic Ate Support jobs in Oregon? For Remote Epic Ate Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Epic Ate Support jobs in Oregon look for? The top searched job categories for Remote Epic Ate Support jobs in Oregon are:
What cities in Oregon are hiring for Remote Epic Ate Support jobs? Cities in Oregon with the most Remote Epic Ate Support job openings:
Remote Epic Ate Support jobs near you
Infographic showing various Remote Epic Ate Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Epic Analyst - Application Reporting

Asante

Medford, OR • On-site, Remote

$76K - $105K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Additional Position Details: FTE: 1.0 | Full Time | Primarily Mon - Fri / 8AM - 5PM - Pacific Standard Time
Salary Range: $76,523.20 - $105,227.20 annually
PLEASE NOTE: We do NOT offer remote work in Vermont, New York, New Jersey, Pennsylvania, or Hawaii. This is a remote position. Candidates will be required to have reliable broadband internet and personal cell phone service. Remote work may include working day-to-day operations during Pacific Standard business hours or online training. This position will be expected to take 24/7 on-call support for a week at a time in rotation with the other members of the team. On-call rotation will begin when the staff member and Team Lead feel the level of skill has been achieved to triage and support end user critical needs.
Position Summary
The Epic Analyst designs, analyzes, develops, tests, implements, and/or provides tier two technical assistance of assigned system applications. In this role, the Epic Analyst consults with Epic representatives, application coordinators, supervisors and end users to configure and build Epic software and applications to meet organizational and client needs; troubleshoots problems, offers solutions and recommends a course of action to address the issues and needs of the end user and to achieve client and/or hospital specifications for Epic applications; and develops and modifies procedures to solve complex data processing problems and/or prepare detailed specifications from which programs will be written.
Please Note: A certifications in at least one inpatient or ambulatory application, as well as proficiency in Epic's reporting tools (RWB and Slicer Dicer) is strongly desired for this position. To be considered for this position, qualified applicants will need to take and pass a proprietary assessment developed by Epic Systems Corporation if not already Epic Certified in a clinical build application.
Position Qualifications
Education
  • Associate degree or equivalent required for the Epic Analyst level is required.

Experience
  • At least 2 years of direct Epic application build experience, with a proven ability to analyze processes, solve problems, and contribute to the improvement of systems and solutions in a professional setting is required for Analyst level.
  • Experience with Microsoft Office programs (Word, Excel, PowerPoint) required.

Certifications
  • The Epic Analyst will be required to obtain Epic Proficiency, Accreditation, or Certification within 6 months of hire.
  • Will be required to complete annual Epic recertification requirements (all levels).

Knowledge, Skill, and Abilities
  • Ability to exercise discretion and independent judgment in a variety of decision-making scenarios.
  • Ability to work independently with little or no day-to-day supervision.
  • Ability to conceptualize the visual effect of the product and how it will be used.
  • Comfortable presenting in front of a group.
  • Good attention to detail and ability to probe for information to fully understand the needs of the customer.
  • Ability to solve problems and troubleshoot issues with a 'can do' attitude.
  • Strong organizational and prioritizing skills.
  • Ability to be a self-starter and work independently, but also know when to escalate issues.
  • Ability to work within a team and to manage conflict.
  • Excellent written and verbal communication skills.
Total Rewards
We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:
  • Competitive Pay: Hourly and salaried positions earn market-based compensation.
  • Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
  • Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
  • Paid Time Off: Generous ETO for part-time and above employees.
  • Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
  • Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, we are guided by our values:
Excellence - Respect - Honesty - Service - Teamwork
Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.
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About Asante

Sourced by ZipRecruiter

As the largest healthcare provider in nine counties, Asante provides comprehensive medical care to more than 600,000 people throughout southern Oregon and northern California. At Asante, our top priority is you. We believe each person must be treated with compassion, dignity, honesty and skill. Our 6,347 employees work together to make this ideal a reality, supported by new technology, modern facilities, and a common purpose of healing and hope. Asante is based in Medford, Oregon, and governed by a board of directors composed of local volunteers and physicians. Board members give their time to ensure that the people of nine Southern Oregon and Northern California counties receive high-quality health care services provided with compassion. All decisions are made by people who live and work in our community.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Medford, OR, US

Year founded

1995

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