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Remote Epic Ate Support Jobs in Oregon (NOW HIRING)

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Remote Epic Ate Support information

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.
What cities in Oregon are hiring for Remote Epic Ate Support jobs? Cities in Oregon with the most Remote Epic Ate Support job openings:
Infographic showing various Remote Epic Ate Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior Associate Technical Data Migration Consultant

RLDatix

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we’re connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

Job Description

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a remote Senior Associate Technical Data Migration Consultant to join our Professional Services team, so that we can deliver successful healthcare data migration and conversion projects that support customer implementations and improve clinical operations. The Senior Associate Technical Data Migration Consultant will collaborate with clients and project teams to extract, transform, validate, and migrate healthcare data while supporting technical solutions that help organizations maximize the value of their healthcare technology investments.

How You’ll Spend Your Time

  • Analyzing healthcare data from multiple source systems to support accurate and successful data conversion projects
  • Developing SQL queries, transformation logic, and migration processes in order to deliver high-quality customer outcomes
  • Collaborating with clients, project teams, and technical stakeholders to gather requirements and resolve data-related challenges
  • Testing, validating, and reconciling converted data in order to ensure data integrity and migration accuracy
  • Leveraging AI-assisted tools and established methodologies to improve delivery efficiency, troubleshoot issues, and support scalable service solutions

 

What Kind of Things We’re Most Interested in You Having

  • 1-3 years of experience working with healthcare data, data migration, data conversion, or related technical consulting roles
  • Proven success in analyzing, transforming, validating, and reconciling data to support business or customer objectives
  • In-depth knowledge of SQL, relational databases, and healthcare data formats such as HL7, CDA, CSV, and other structured data sources
  • Ability to work remotely with occasional travel and flexibility to support weekend or evening client go-live activities as needed
  • Sincere interest in healthcare technology and improving patient care through data-driven solutions
  • A knack for working collaboratively within cross-functional project teams while building strong customer relationships
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; equivalent combination of education, training, and experience will also be considered
  • Experience with EHR/EMR platforms such as Epic, MEDITECH, Cerner, or Allscripts preferred
  • Familiarity with HL7, SSIS, Microsoft Access, Oracle, ODBC, and OLE DB preferred

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.