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Remote Endpoint Device Management Engineer Jobs in Indiana

Job Title Software Engineer III - AI/ML Platform Operations - Remote Requisition Number R7739 ... Incident Management & Problem Resolution * Serve as a senior escalation point for complex ...

New

Controls Engineer

Indianapolis, IN ยท On-site +1

$75K - $105K/yr

Remote flexibility may be available for candidates with strong BAS design experience. Position ... Design and manage BAS system architecture for assigned projects * Prepare detailed submittals ...

Our Outage Management team is dedicated to building resilient, scalable, and mission-critical ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Our Outage Management team is dedicated to building resilient, scalable, and mission-critical ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Transportation Engineer

Indianapolis, IN ยท On-site +1

$74K - $98K/yr

REMOTE WORK OPTIONS AVAILABLE Responsibilities: * Coordinates all activities with project manager and other design engineers. * Interprets construction standards and specifications. * Coordinates and ...

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Remote Endpoint Device Management Engineer information

What is the difference between Remote Endpoint Device Management Engineer vs Network Operations Center (NOC) Technician?

AspectRemote Endpoint Device Management EngineerNetwork Operations Center (NOC) Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, Network+
Work EnvironmentRemote or on-site, focused on device management and software deploymentOn-site or remote, monitoring network infrastructure and troubleshooting
Industry UsageIT, telecommunications, enterprise techTelecommunications, internet service providers, large enterprises

The Remote Endpoint Device Management Engineer primarily manages and maintains endpoint devices like laptops, mobile devices, and desktops remotely, ensuring security and software updates. In contrast, the NOC Technician monitors network performance, troubleshoots connectivity issues, and maintains network hardware. Both roles require technical certifications and are vital in IT and telecom industries, but they focus on different aspects of network and device management.

What are some common challenges faced by Remote Endpoint Device Management Engineers, and how can they be addressed?

Remote Endpoint Device Management Engineers often encounter challenges such as ensuring device security across diverse remote environments, troubleshooting connectivity issues, and managing software updates at scale. These can be addressed by implementing robust endpoint management tools, maintaining clear documentation, and establishing strong communication channels with end users. Proactively monitoring devices and automating routine tasks can also help streamline workflows and minimize disruptions, leading to a more secure and efficient remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Endpoint Device Management Engineer, and why are they important?

To thrive as a Remote Endpoint Device Management Engineer, you need expertise in endpoint security, operating systems (Windows, macOS, Linux), and device lifecycle management, typically supported by a degree in IT or a related field. Familiarity with device management platforms like Microsoft Intune, Jamf, or VMware Workspace ONE, as well as certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator, is highly valued. Strong problem-solving, communication, and attention to detail are critical soft skills for efficiently addressing device issues and supporting end users remotely. These skills ensure secure, reliable device performance and a seamless user experience, which are vital for productivity in remote and hybrid work environments.

What is a Remote Endpoint Device Management Engineer?

A Remote Endpoint Device Management Engineer is a technology professional responsible for overseeing, configuring, and maintaining endpoint devices such as laptops, desktops, mobile phones, and tablets within an organization, often from a remote location. They use specialized management tools to ensure devices are secure, compliant with company policies, and up-to-date with software and security patches. Their work involves troubleshooting device issues, deploying applications, and enforcing security protocols to protect sensitive data. These engineers play a key role in supporting remote workforces and maintaining the integrity of IT environments.
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Director of Technical Account Management, Customer Success, Cybersecurity / DLP

Director of Technical Account Management, Customer Success, Cybersecurity / DLP

Planet Green Search

Indianapolis, IN โ€ข On-site, Remote

Other

Medical, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Director of Technical Account Management, Customer Success Director of Technical Account Management, Customer Success

Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time


The Mission

You're the cybersecurity co-pilot every enterprise trusts when their crown-jewel data is on the line. As the leader of Technical Account Management & Customer Success for a pioneering DLP AI platform, you'll turn complex cybersecurity challenges into seamless wins-onboarding global teams, preventing data leaks before they happen, and proving ROI that makes CISOs sleep better at night.

When a Fortune 500 security team panics at 2 a.m. over an exfiltration alert, you're the voice that turns chaos into control. When a "nice-to-have" becomes a "must-have" DLP policy, you're the one translating real-world cyber risk into product reality. Their cybersecurity victories become your adrenaline rush.


What You'll Actually Do (and why it's next-level)
  • Master the DLP AI Engine Speak fluent regex, ML classification, and behavioral analytics. Debug policy false-positives while briefing the CISO in the same breath.
  • Orchestrate Zero-Friction Onboarding at Cyber Speed Build launch sequences-live fire drills, policy simulators, executive playbooks-that get DLP AI live and enforcing in under 30 days.
  • Run Customer Cyber Health Like a SOC Dashboard Instrument real-time signals (policy adoption, leak attempts blocked, user friction spikes) to predict and prevent churn before the customer feels pain.
  • Fuel the DLP AI Roadmap with Frontline Intel Funnel raw cybersecurity feedback-"this endpoint is blind," "we need USB control yesterday"-straight into sprint zero. Watch your insights ship as zero-day DLP defenses.
  • Scale a World-Class Cyber Success Empire Player-coach today, general tomorrow: hire, train, and arm a team that turns every support ticket into a cybersecurity success story.
  • Triage Like a Cyber Incident Commander Partner with Engineering to reproduce, prioritize, and neutralize DLP gaps before they trend on Dark Web forums.
  • Travel Like a Cyber Road Warrior (30%) Boots-on-ground for red-team workshops, CISO dinners, and turning pilot POCs into multi-year, seven-figure DLP AI deployments.

You, in Bullet-Proof Cyber ArmorSuperpowerProof You Have ItCyber Empathy at ScaleYou read the SOC and the boardroom.DLP AI NinjaCan tune a policy in Postman while calming a frantic GC.Relationship FortifierTurn one DLP champion into an internal cybersecurity sales force.Threat Data BloodhoundSpot exfil patterns like Neo sees code.Cyber StorytellerMake "here's your PII leak map" feel like a TED Talk on steroids.Bonus: Cybersecurity Scar TissueYou've lived through a breach postmortem-or stopped one cold.
The Fine Print (but make it epic)
  • 70% Remote, 30% Cyber Field Ops - Quarterly "DLP War Rooms" in Austin + fly-to-customer breach simulations.
  • Arsenal: Our DLP AI platform, Gainsight, Notion, Loom, Linear, and your unbreakable cyber charisma.

Why You'll Never Look Back

This isn't a job. It's command of the post-sale cybersecurity universe at the company redefining DLP with AI.

You'll report to the CRO, shape product with Engineering, and hold equity that moves when data leaks stop.

Plus, the perks? We secure what matters-including you. Benefits built for balance, growth, and peace of mind in a hybrid world (may vary by country):

  • Health Benefits - Full armor for you and your family.
  • Hybrid Work - Flex between home base and cyber HQ.
  • Unlimited PTO - Recharge to stay sharp on the front lines.
  • Company Swag - Rep the shield. Look cyber sharp.
  • Lunch & Happy Hours - Free fuel for late-night DLP policy jams.
  • Snacks & Drinks - Endless caffeine-some say the best coffee in cybersecurity.

Ready to lead the DLP AI revolution and own customer success like a cyber startup founder with Series B firepower? Drop your resume + a 3-bullet "here's how I 10x'd a cybersecurity outcome" story.

Let's make our DLP AI the platform CISOs swear by in Slack

Director of Technical Account Management, Customer Success