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Remote Endpoint Device Management Engineer Jobs in Indiana

USIC

Cyber Security Engineer

Indianapolis, IN · On-site +1

Remote, USA. Company Overview Performing over 80 million utility locates annually, USIC is the most ... Own the vulnerability management lifecycle including scanning, prioritization, remediation tracking ...

PaloAlto Networks

Channel Systems Engineer

Indianapolis, IN · On-site +1

$102K - $127K/yr

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across ... Collaborate with the product management and development teams to provide feedback on product ...

OPENLANE

Software Engineer (Remote)

Carmel, IN · On-site +1

We are seeking to bring on talented software developers interested in remote work opportunities. We ... Manage testing, coordinate deployments in multiple environments * Participate in code reviews ...

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Remote Endpoint Device Management Engineer information

What is the difference between Remote Endpoint Device Management Engineer vs Network Operations Center (NOC) Technician?

AspectRemote Endpoint Device Management EngineerNetwork Operations Center (NOC) Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, Network+
Work EnvironmentRemote or on-site, focused on device management and software deploymentOn-site or remote, monitoring network infrastructure and troubleshooting
Industry UsageIT, telecommunications, enterprise techTelecommunications, internet service providers, large enterprises

The Remote Endpoint Device Management Engineer primarily manages and maintains endpoint devices like laptops, mobile devices, and desktops remotely, ensuring security and software updates. In contrast, the NOC Technician monitors network performance, troubleshoots connectivity issues, and maintains network hardware. Both roles require technical certifications and are vital in IT and telecom industries, but they focus on different aspects of network and device management.

What are some common challenges faced by Remote Endpoint Device Management Engineers, and how can they be addressed?

Remote Endpoint Device Management Engineers often encounter challenges such as ensuring device security across diverse remote environments, troubleshooting connectivity issues, and managing software updates at scale. These can be addressed by implementing robust endpoint management tools, maintaining clear documentation, and establishing strong communication channels with end users. Proactively monitoring devices and automating routine tasks can also help streamline workflows and minimize disruptions, leading to a more secure and efficient remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Endpoint Device Management Engineer, and why are they important?

To thrive as a Remote Endpoint Device Management Engineer, you need expertise in endpoint security, operating systems (Windows, macOS, Linux), and device lifecycle management, typically supported by a degree in IT or a related field. Familiarity with device management platforms like Microsoft Intune, Jamf, or VMware Workspace ONE, as well as certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator, is highly valued. Strong problem-solving, communication, and attention to detail are critical soft skills for efficiently addressing device issues and supporting end users remotely. These skills ensure secure, reliable device performance and a seamless user experience, which are vital for productivity in remote and hybrid work environments.

What is a Remote Endpoint Device Management Engineer?

A Remote Endpoint Device Management Engineer is a technology professional responsible for overseeing, configuring, and maintaining endpoint devices such as laptops, desktops, mobile phones, and tablets within an organization, often from a remote location. They use specialized management tools to ensure devices are secure, compliant with company policies, and up-to-date with software and security patches. Their work involves troubleshooting device issues, deploying applications, and enforcing security protocols to protect sensitive data. These engineers play a key role in supporting remote workforces and maintaining the integrity of IT environments.
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Remote Endpoint Device Management Engineer jobs near you
Account Manager - Medical Device Manufacturing

Account Manager - Medical Device Manufacturing

PMC Smart Solutions LLC

Shelbyville, IN • On-site, Remote

Other

Posted 25 days ago

Job description

Description

Location: Hybrid near Indianapolis (Shelbyville), Indiana (remote considered for strong candidates)
Travel: Occasional.  (20-25% if remote)
Industry: Medical Device, Automotive & Advanced Manufacturing


PMC SMART Solutions is hiring an Account Manager to drive retention, deep customer relationships, profitability, retention, and long-term sustainability across assigned customer relationships by serving as the primary commercial liaison for awarded and sustaining business.


Why PMC SMART Solutions?

As a globally recognized, award-winning contract manufacturer, PMC delivers precision-engineered medical devices and automotive components for industry leaders like Medtronic, Stryker, Baxter, Cook Medical, ZimmerBiomet, Olympus, Bosch, and Continental.


Our expertise spans design for manufacturability, injection molding, assembly, packaging, and sterilization management, all backed by ISO 13485 certification, FDA registration, and Class 8 clean rooms. As a certified Women-Owned Business Enterprise, we help our customers meet supplier diversity goals while delivering exceptional quality and innovation.


What you will do? 

As Account Manager, you'll own the customer relationship for programs in project launch and production for assigned accounts. You will lead communications and commercial execution for assigned accounts, balancing customer expectations with business objectives through strong account leadership, insuring timely and accurate quoting, proactive issue resolution, and reliable forecasting and reporting. 


Key Focus Areas


Account Retention & Organic Growth 

  • Develop and execute strategic account plans to protect business, preserve margins, and support a healthy relationship with customers.
  • Support new business development leaders on assigned accounts, including new Request for Quotes (RFQs), proposal development, and commercial support.
  • Build strong multi-level customer relationships and identify key decision-makers.
  • Lead account reviews, customer visits to PMC, and satisfaction check-ins. 

Quoting, Estimating, & Pricing 

  • Own commercial activities across assigned accounts, including RFQs, pricing adjustments, and contract management.
  • Lead timely and accurate quoting, proposals, and cost estimates for launching programs and sustaining production changes.
  • Collaborate with Engineering, Production, Purchasing, Finance, and Operations to validate feasibility, lead times, and margins.

Customer Support & Issue Resolution

  • Act as the internal advocate for customer experience across all departments.
  • Coordinate issue resolution (quality, delivery, billing, and commercial concerns) with internal teams.
  • Attend project launch meetings and ensure alignment on quoted scope and re-quote needs.

Forecasting & Reporting 

  • Collect updated product forecasts on a recurring basis; validate accuracy against historical demand and production schedules and document assumptions/variances.
  • Evaluate forecasts in the context of market dynamics, capacity constraints, and expected cost/price fluctuations to inform planning.
  • Support annual sales planning by gathering 12-36 month forecasts, analyzing trends, and estimating unit price changes; track KPIs such as on-time delivery, customer satisfaction, and account growth. 

Requirements

What You Bring

  • 2+ years of account management or inside sales experience in a manufacturing company.
  • Bachelor's degree required (Engineering/Technical, Marketing, or Business preferred).
  • Experience with medical and/or automotive contract manufactured products and/or components, assemblies, resin or tooling preferred. Experience selling plastic injection molded products a plus.  
  • Excellent communication skills, verbal and written, between customers and internal stakeholders 
  • Experience working with RFQs, quoting/estimating, pricing, and internal commercial coordination. 
  • Proven ability to manage multiple customer relationships and priorities simultaneously. 
  • Highly organized, detail-oriented, and self-motivated; proactive and customer-focused. 
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Willingness to travel 20-30% for customer meetings and site visits.

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