Remote Employee Assistance Program Eap Jobs (NOW HIRING)

Program Description: The program’s mission is to assist rural communities in improving their environment and quality of life and becoming self-sustaining by providing technical assistance and training related to water, wastewater, and solid waste. The Midwest Assistance Program, Inc. (MAP) is a non-profit organization serving the nine Midwestern states of Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, and Wyoming. MAP is a partner of the Rural Community Assistance Partnership, Inc. (RCAP).

Supervised by:    State Field Manager

Classification:  III (Exempt)

Position Salary: $59,000.00

Location: Negotiable within MAP’s nine-state region.

Position Summary:  The Project Manager/Technical Assistance Provider (PM/TAP) will work with project communities and utilities to provide guidance, training, and technical assistance to improve or develop water, wastewater, solid waste systems, and other related programs or services. Primary responsibilities include project management; providing technical guidance; planning and delivering training; performing outreach and networking; program development; performing research and analysis; general administrative duties; contract management/mediation; assisting with codes/ordinances/grants and grants management; promoting system operational standards to meet regulatory compliance; identifying cost savings and promoting system longevity/sustainment; and assisting communities with the drafting of by-laws, policies, procedures, and rate setting. Work performed is generally in the capacities of technical, financial, and managerial.   

Principal Accountabilities: Specific job goals, objectives, and tasks established for each employee are part of the annual evaluation and work plan process. Examples of responsibilities and duties include, but are not limited to, the following: 

• Conduct assessments – complete a TMF assessment to determine the real needs of the community/utility. Work with communities to develop a scope of work to include tasks, time, and resources; determine client eligibility for services; coordinate with other MAP staff working in the project area and other technical assistance providers to perform work; follow up to ensure the scope of work is completed.
• Provide technical assistance - deliver direct on-site and remote technical assistance and service to clients. Technical assistance may include any or all areas of technical, managerial, and financial guidance, training and assistance to include project planning and management.
• Training - plan, prepare, deliver, and report technical, managerial, or financial training at various conferences, institutes, workshops, and clinics or for individual communities.  
• Outreach and networks - coordinate and participate in rural development networks and associations; form and maintain links between agencies and other networks; facilitate and mediate between clients and funders; maintain current information on environmental programs, policies, and regulations. 
• Program development - participate in developing funding strategies; initiate contacts and identify opportunities; determine the scope of work with funders per leadership direction and guidance.
• Research, analysis, and publications - remain current on applicable government regulations and policies; comment on the impact of proposed regulations and policies; analyze rural development issues and needs; develop policy and technical papers, articles, and manuals for MAP and other publications.
• Administrative - assemble and lead MAP/RCAP project teams; prepare written reports and documentation of activities; maintain contact with funders; respond to inquiries as needed; complete database reporting of work in a timely and accurate manner.
• Contract management - develop and maintain project work plans. 
• Other activities as assigned.

1. Bachelor’s Degree preferred, but not required (Qualifying experience is equally important to education preferences).
2. Any combination of applicable experience in environmental policy management, water, wastewater, or solid waste facilities development or planning.

1. Advanced personal computer skills are critical to success. Must be familiar with Microsoft Office, Outlook, Word, Excel, and Adobe Pro.   
2. Must be able to communicate effectively in writing.
3. Financial and Managerial certifications, training or experience is helpful.
4. Certain positions may require water and/or wastewater operator certification.

Job Specifications:

Knowledge & Experience

Project management

Program development techniques

Federal, state, tribal, and local government agencies, programs, issues, and regulations related to water, wastewater, and solid waste programs and facilities

Non-profit, tribal, and local agency and rural community dynamics

General record-keeping practices

Basic financial fundamentals for communities

Small rural community issues and challenges

Abilities

Communicate, facilitate, mediate, and manage meetings

Listen and communicate orally effectively

Write and present materials 

Perform thorough research and analysis 

Develop, deliver, and report training 

Multi-tasking: Organize and handle multiple priorities simultaneously

Travel several days of the month, up to fifteen days, including some 

overnight stays

Self-disciplined to work independently and effectively

Respond to client needs in a variety of situations

Manage projects and time effectively and efficiently

Be self-motivated

Network effectively

Meet all deadlines effectively and accurately

Special Requirements 

Must possess a valid US driver’s license.

Must have dependable transportation available at all times. Travel is a critical part of this position.

Must have proof of auto insurance.  

Must have access to reliable high-speed internet from home office.

Must have reliable phone service from home office (landline and/or cell).

Some outdoor activity may be required at times.

Physical Requirements:

1. Must be able to communicate effectively in English, including reading, writing, and comprehending information.
2. Must be able to frequently observe and interpret digital and printed materials, move within an office environment, and remain in a stationary position to operate a computer/office equipment for extended periods up to 8+ hours per day with reasonable breaks. 
3. Must be able to frequently travel by various modes of transportation for business-related activities, which may occasionally involve being in transit for up to 8 hours in a day. Some overnight stays may be necessary. May occasionally be exposed to outdoor weather conditions during site visits. 
4. Must be able to move and transport items such as files, office supplies, training materials, a laptop/computer, or a projector, weighing up to 55 pounds.

Other: Fringe benefits may include health, life, dental, vision, disability, paid time off, federally recognized holidays, and retirement programs. Travel and per diem are reimbursed at established agency rates.