Customer Service Support Lv 2 (Customer Service Generalist)
Start Date: ASAP! Length of Assignment: tentatively though 12/31/23 Number of Roles: 1 Location: Remote position Onboarding: Background check only *No spotlight call as this is just an additional spot for previous req with spotlight (1225-1) Interviews: 1 round virtual/Teams interview prior to offer.
Job Duties/Description: Order entry via EDI into AS400 ERP System, communication with customers via e-mail, working with Microsoft Excel to build customer schedules, working with customer portals to schedule order shipments/deliveries.
Minimum Requirements: 1. Previous customer service experience required (minimum 3+ years in relevant customer service role) 2. Proficient & able to effectively work with MS Office (Word/Excel/Teams/Outlook) 3. Previous experience with EDI transactions required – AS400 ERP Experience a plus 4. Professional attitude 5. Self-motivated, ability to work remotely Schedule: 9am - 6pm Central Time 40 hours per week, 8 hours per day (30 minute lunch)