Remote E Rate Consultant Jobs (NOW HIRING)

Introduction
This position will work to deliver broadband services via the TEACH program; support E-Rate activities; improve education and communication to the TEACH Customers related to e-Rate, and the TEACH program roles and responsibilities.
The TEACH program subsidizes the cost of the category 1 circuit to provide telecommunication access for schools and libraries. Educational Agencies are able to take advantage of that connection in conjunction with the internet service provider (ISP) of their choice to access the world wide web and internal networks such as library consortiums. This position will also work with customers and the TEACH team on communications related to E-Rate and the TEACH Program, and contract administration.
All employees are expected to live and work in Wisconsin. This position will have the option of working remotely upon agreement of the supervisor but will be asked to come into the office periodically. This schedule may change based on operational needs and organizational requirements.
The DET (Division of Enterprise Technology) is a great place to work! We offer amazing benefits such as a casual office atmosphere, flexible work schedules, ample vacation time, excellent health benefits, and an exceptional employee assistance program that offers a variety of programs and tools to help promote an employee's wellness and health.
Our competitive benefits package features:

• State Employee & Retiree Health Plan including health, dental and wellness benefits, and supplemental Vision Insurance, Accidental Death & Dismemberment, Long-Term Care Insurance and Pre-Tax Savings Accounts (for health, dental, vision, day care and commuter expenses).
• WRS Retirement Benefit pension plan that is intended to provide you with a lifetime retirement payment. It offers an employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan .
• Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays and ample accrued sick time that rolls over each year.
• Accumulated Sick Leave which allows retirees to convert unused sick leave into credits to help pay for health insurance premiums.
• Disability Benefits to cover the possibility of becoming disabled while working for a WRS employer making you eligible to receive disability benefits that will give you income for the time you are unable to return to work.
• An Income Continuation Insurance that replaces a portion of your income if you are unable to work because of sickness or injury (both short and long term).
• Group Life Insurance providing life insurance coverage up to five times your annual earnings and covers death and dismemberment.
• Well Wisconsin Wellness Program with tools and resources to help set health and well-being goals, track progress, stay motivated, and earn incentives.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.

Join an organization that strives to exceed customer expectations by delivering efficient, high-quality state government services. The Department of Administration (DOA) provides direct services to state agency customers and designs and leads initiatives to make government more innovative and cost-effective. Working at DOA offers you the opportunity to make an impact on the quality of life in Wisconsin.
As the flagship agency of the State of Wisconsin, our core values at Department of Administration are Adaptability, Collaboration, Stewardship, Equity, Service Excellence, and Integrity. Our values make it possible for us to fulfill our mission, with a set of shared principles and practices, and form the bedrock of how we operate, interact, and are seen by colleagues, partners, and other agencies.
Position Summary
Under general supervisor, and in conjunction with the Technology for Educational Achievement (TEACH) and Vendor Management teams, this position will work to deliver broadband services via the TEACH program; support E-Rate activities; improve education and communication to the TEACH Customers related to e-Rate, and the TEACH program roles and responsibilities. This Position will also work in conjunction with the State Bureau of Procurement and Division of Enterprise Technology, Bureau of Business Services (DET) (BBS) Vendor Management as a point of contact for the telecommunication contracts used by TEACH.
The TEACH program subsidizes the cost of the category 1 circuit to provide telecommunication access for schools an d libraries. Educational Agencies are able to take advantage of that connection in conjunction with the internet service provider (ISP) of their choice to access the world wide web and internal networks such as library consortiums. This position will also work with customers and the TEACH team on communications related to E-Rate and the TEACH Program, and contract administration.
Under general supervision this position will be responsible for strategic vendor contract administration by ensuring contract adherence in resolution of operational disputes, documenting non-performance matters, budgetary forecasting, and escalating appropriate issues for official action to the State Bureau of Procurement (SBOP) contract manager for TEACH related Telecom contracts. This position will support the TEACH program by monitoring and reporting on key metrics through multiple communication paths share the successes of the program and to ensure transparency in problem resolution.
This position will work with TEACH customers and the Universal Service Administration Company (USAC), which is responsible for administering and auditing the grants for E-Rate under the Federal Communication Commission (FCC) authority by assisting with the application, audit responses, and gathering customer invoicing/payment information.
For more information, please view the TEACH e-Rate Support complete position description.
Salary Information
Starting salary for the TEACH e-Rate Support (Classification: Contracts Specialist-Senior 07-04) is between $21.70-$35.76 hourly. Salary will be determined by applicant qualifications. A 12-month probationary period is required. Pay for current state employees will be in accordance with the State Compensation Plan.
Job Details
Due to the nature of the position, DOA will conduct fingerprinting and background checks on applicants prior to selection. DOA does not sponsor work visas and is not an eligible OPT (Optional Practical Training) employer for F-1 international students. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form upon hire.
All employees are expected to live and work in Wisconsin. Interviews may be conducted onsite in Madison WI. Certain positions within this Department may allow remote/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process.
Qualifications
Minimally qualified applicants will have all the following:

• Experience with managing or working with grant suppliers and grant recipients.
• Experience with telecom and/or Broadcom network transport
• Experiencing with customer support, specifically assisting non-technical consumers with technical services.

Well-qualified applicants will have:

• Experience in Communication or website management/updating

How To Apply
Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application. Please visit the Frequently Asked Questions section for general wisc.jobs user information and technical assistance.
Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. Please review instructions on developing your resume and letter of qualifications . Your cover letter is limited to a maximum of two (2) typed pages, single-spaced, no smaller than 10-point font, with 1-inch margins. Resumes should be limited to no more than two (2) pages (no format requirements). Pages more than the specified limits may not be evaluated. References are not necessary at this stage of the process.
Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process for available vacancies.
Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.
The State of Wisconsin is committed to providing opportunities to all applicants from all backgrounds. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Any applicants and employees with a disability may request reasonable accommodations.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Questions can be directed to Pilar Blomquist by email at pilare.blomquist@wisconsin.gov
Deadline to Apply
Applicant materials are due by 11:59pm CST on Sunday, August 16, 2026.