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Remote Dispatcher Router Jobs (NOW HIRING)

Pavlov Media Inc

NOC Engineer 1

Orlando, FL · Remote

$30 - $42/hr

Answer calls from field technicians and dispatchers, ensuring adherence to service-level goals ... Familiarity with remote monitoring tools (e.g., LibreNMS, Nagios, SolarWinds, Zabbix). * Ability to ...

Pavlov Media Inc

NOC Engineer 1

Dallas, TX · Remote

$30 - $42/hr

Answer calls from field technicians and dispatchers, ensuring adherence to service-level goals ... Familiarity with remote monitoring tools (e.g., LibreNMS, Nagios, SolarWinds, Zabbix). * Ability to ...

L3Harris Technologies

Field Technician

Colorado Springs, CO · Remote

$26.20 - $48.79/hr

Occasionally travelling to remote sites outside your assigned area may be needed from time to time ... Be proactive and prepared for assigned tasks prior to dispatching. * Able to work outside regularly ...

Motorola

$75K - $85K/yr

... Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among ... Remote positions and candidates can be located anywhere in the US. There will be in excess of 75 ...

Motorola

$75K - $85K/yr

... Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among ... Remote positions and candidates can be located anywhere in the US. There will be in excess of 75 ...

Motorola

$75K - $85K/yr

... Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among ... Remote positions and candidates can be located anywhere in the US. There will be in excess of 75 ...

University of Washington

NETWORK SPECIALIST

Seattle, WA · On-site +1

Cross-team coordination: leading technical coordination across engineering, NIM-dispatch (field ... Configure and manage network infrastructure components, including routers, switches, and firewalls ...

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How much do remote dispatcher router jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for remote dispatcher router in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Dispatcher Router, and why are they important?

To thrive as a Remote Dispatcher Router, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and communication platforms is typically required. Excellent multitasking, problem-solving, and customer service abilities help you excel in coordinating schedules and resolving issues efficiently. These skills ensure timely and accurate routing, effective communication, and overall operational efficiency in remote dispatch environments.

What are the typical challenges faced by a Remote Dispatcher Router, and how can they be managed effectively?

Remote Dispatcher Routers often encounter challenges such as coordinating logistics across different time zones, managing last-minute route changes, and handling unexpected delays or emergencies. Effective communication with drivers, clients, and team members is crucial to address these issues promptly. Utilizing advanced dispatching software, staying organized, and developing problem-solving skills can help manage these challenges and ensure smooth operations. Additionally, building strong relationships with team members fosters collaboration and helps resolve issues more efficiently.

What are remote dispatcher routers?

Remote dispatcher routers are professionals who coordinate and manage the routing of vehicles, shipments, or service calls from a remote location. They use specialized software and communication tools to monitor schedules, assign drivers or technicians, handle customer requests, and resolve route or delivery issues. Their main goal is to ensure efficient, timely, and cost-effective routing operations while working from home or another offsite location. This role is commonly found in industries like transportation, logistics, and field services.

What is the difference between Remote Dispatcher Router vs Remote Dispatcher?

AspectRemote Dispatcher RouterRemote Dispatcher
CredentialsTypically requires dispatching certifications, GPS/route planning skillsRequires dispatching certifications, communication skills
Work EnvironmentRemote, often in logistics or transportation companiesRemote, in logistics, transportation, or delivery services
Industry UsageCommon in transportation networks, fleet managementWidely used in logistics, delivery, and transportation sectors
Job FocusRouting, dispatching, managing vehicle movementsDispatching, coordinating deliveries, scheduling

The main difference is that a Remote Dispatcher Router focuses on routing and managing vehicle movements within a network, often requiring route planning skills. A Remote Dispatcher handles scheduling and dispatching deliveries or services. Both roles are essential in logistics but differ in their specific responsibilities and focus areas.

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Remote Dispatcher Router jobs near you
Call Center Representative - Roadside Assistance

Call Center Representative - Roadside Assistance

AAA Northern New England

Portland, ME • Remote

$20.74/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Call Center Representative - Roadside Assistance

As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.

  • Starting Pay: $18.85/hour, with a scheduled pay increase after 6 months

  • Weekend Shift Differential: earn an additional 10% = $20.74 per hour

  • Bilingual Fluency: receive an additional $1.00/hour for English/Spanish fluency (assessment provided)

  • Tenure-Based Growth: scheduled pay increases up to $2.25 between 6–18 months, based on tenure and maintaining good standing

  • Monthly Incentive Program: additional earning potential after 6 months, tied to performance and tenure

  • Advancement Opportunities

What You Will Do:

  • Field incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues.

  • Understand the nature of the member’s distress, ensuring their immediate safety, and document the details promptly and accurately.

  • Maintain a compassionate and composed demeanor, especially during high-intensity calls.

  • Relay critical information to the internal and external teams to expedite the dispatching process.

  • Work collaboratively with the team to ensure the smooth operation of our Emergency Roadside Service.

  • Succeed in a structured environment where performance goals are set and measured, driving member satisfaction.

Work-From-Home Requirements:

  • Dedicated, quiet workspace without interruptions.

  • You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.

  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.

  • Regular attendance in virtual team meetings and training sessions.

  • Availability during standard business hours and flexibility for possible shift adjustments.

What You Will Need:

  • Prior customer service experience. Call Center experience is preferred. Bilingual skills, especially in Spanish, are a plus.

  • Ability to provide excellent customer service and thrive in a high-volume call environment.

  • Excellent communication skills, both verbal and written.

  • Empathy and a strong desire to help those in distress.

  • Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.

  • Comprehensive understanding of maps, GPS systems, and traffic safety rules.

  • Proficiency in Microsoft Teams and Outlook.

  • High School diploma, GED or equivalent.

Remarkable benefits:

•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

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