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Remote Disability Inclusion Jobs in Florida (NOW HIRING)

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Remote Disability Inclusion information

What is remote disability inclusion?

Remote disability inclusion refers to creating accessible and equitable work environments for people with disabilities who work remotely. This involves ensuring that digital tools, communication platforms, and work processes are accessible, as well as providing necessary accommodations and support. The goal is to remove barriers so that employees with disabilities can fully participate, contribute, and thrive in remote work settings.

What are the key skills and qualifications needed to thrive as a remote disability inclusion specialist?

To thrive as a Remote Disability Inclusion Specialist, you need expertise in accessibility standards, disability rights, and inclusive workplace practices, often supported by a background in human resources, social work, or related fields. Familiarity with accessibility tools, assistive technologies, and compliance frameworks such as the ADA and WCAG guidelines is essential. Strong communication, advocacy, and problem-solving skills help build trust and foster inclusive environments. These skills ensure organizations can effectively support individuals with disabilities, comply with legal requirements, and promote diverse, equitable workplaces.

What is the difference between Remote Disability Inclusion vs Remote Diversity and Inclusion Coordinator?

AspectRemote Disability InclusionRemote Diversity and Inclusion Coordinator
Required CredentialsTypically requires diversity, equity, and inclusion (DEI) certifications, knowledge of disability laws, and relevant experienceOften requires DEI certifications, HR or organizational development background, and experience in inclusion initiatives
Work EnvironmentRemote, collaborative with HR, DEI teams, and external organizationsRemote, working with HR, leadership, and employee resource groups
Employer & Industry UsageUsed in organizations focusing on accessibility, compliance, and inclusive hiring practicesCommon in corporate, nonprofit, and government sectors promoting overall diversity initiatives

Remote Disability Inclusion focuses specifically on accessibility and inclusion for individuals with disabilities, ensuring compliance and tailored support. In contrast, Remote Diversity and Inclusion Coordinator covers broader diversity efforts across various groups. Both roles often overlap but differ in scope and specialization.

What are the most commonly searched types of Disability Inclusion jobs in Florida?

The most popular types of Disability Inclusion jobs in Florida are:

What job categories do people searching Remote Disability Inclusion jobs in Florida look for?

The top searched job categories for Remote Disability Inclusion jobs in Florida are:

What cities in Florida are hiring for Remote Disability Inclusion jobs?

Cities in Florida with the most Remote Disability Inclusion job openings:

Infographic showing various Remote Disability Inclusion job openings in Florida as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Bilingual Healthcare Customer Service Representative - Remote Florida

Tallahassee, FL • Remote

Gainwell Technologies
Health Care and Social Assistance • 10K+ employees

$37K - $41K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 2 days ago


Key responsibilities

  • Answer customer questions related to healthcare and insurance via phone or provide referrals to appropriate personnel.

  • Develop and implement insurance and healthcare policies in accordance with laws, and investigate and adjudicate claim discrepancies.

  • Respond to provider appeals, resolve issues with providers, and communicate with healthcare groups and officials on medical insurance matters.


Gainwell Technologies rating

7.9

Company rating: 7.9 out of 10

Based on 84 frontline employees who took The Breakroom Quiz


Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As a Bilingual Healthcare Customer Service Representative - Remote Florida at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.

Your role in our mission
  • Answers telephones and responds to basic customer questions and/or forwards to appropriate personnel and provides consultancy utilizing knowledge and expertise on insurance and healthcare.
  • Develops and implements general insurance and health care policies in accordance with state and federal laws and provides expertise to investigate and adjudicate claim characteristics that do not match policy provisions.
  • Responds to provider appeals and meets with providers to resolve problems/issues. Advises provider review councils, state officials and works with organized healthcare groups and associations on various medical issues related to insurance and healthcare programs.
  • Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
  • Interfaces with team members, management, and customers in reference to customer service issues. Review and recommends modification to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
What we're looking for
  • Bilingual proficiency in English and Spanish is required
  • 2 or more years of customer service experience in any industry
  • Knowledge of basic help desk software, computer software and Microsoft Office applications 
  • Strong problem-solving skills to bring inquiries to effective resolution
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
  • Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries
What you should expect in this role
  • Call Center Hours of Operation: 7:00 AM - 6:00 PM candidate must be able to work any assigned 8 hour shift between these hours.
  • This is a remote position for candidates living in the state of Florida
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.
  • Full-time (40 hours a week)
  • Most benefits start on first day of employment
  • Remote (work from home)
  • In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload.  Greater speeds will of course provide better performance.
  • To Test your internet download and upload speed:
  • Go to Google 
  • Search for Internet Speed Test or click here.  

"This posting is intended for pipelining. We will accept applications on an ongoing basis."

#LI-REMOTE

#LI-PP1

The pay range for this position is $37,440 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.


What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Gainwell Technologies logo

About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US