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Remote Director Strategic Operations Jobs in Silver Spring, MD

Ntiva

Director Operations (GovCon)

Mclean, VA · Remote

With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on ... This is a remote position; however, team members should be willing and able to travel if the need ...

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Remote Director Strategic Operations information

See Silver Spring, MD salary details

$21.7K

$139.1K

$268.8K

How much do remote director strategic operations jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote director strategic operations in Silver Spring, MD is $139,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $189,700.00 per year, depending on experience, location, and employer.

What does a Remote Director of Strategic Operations do?

A Remote Director of Strategic Operations oversees the development and execution of business strategies to achieve organizational goals, all while working remotely. This role involves coordinating cross-functional teams, analyzing business processes, identifying areas for improvement, and implementing operational plans to drive efficiency and growth. Directors in this position also monitor performance metrics, manage budgets, and ensure alignment between various departments. Effective communication and leadership skills are critical, as they must lead initiatives and ensure collaboration across dispersed teams. Working remotely, they utilize digital tools to manage projects and maintain strong relationships with stakeholders.

What is the difference between Remote Director Strategic Operations vs Remote Operations Manager?

AspectRemote Director Strategic OperationsRemote Operations Manager
CredentialsBachelor's/Master's in Business, Management, or related field; extensive experienceBachelor's in Business or related; mid-level experience
Work EnvironmentStrategic planning, cross-departmental leadership, executive meetingsOverseeing daily operations, team management, process implementation
Industry UsageUsed in corporate, tech, and consulting sectors for high-level strategyCommon in logistics, manufacturing, and service industries for operational oversight

The Remote Director Strategic Operations focuses on high-level strategic planning and cross-functional leadership, often working with executives. In contrast, the Remote Operations Manager handles daily operational activities, team management, and process execution. Both roles require strong organizational skills, but the director role emphasizes strategic vision, while the manager role emphasizes operational efficiency.

How does a Remote Director of Strategic Operations typically collaborate with cross-functional teams to drive organizational initiatives?

As a Remote Director of Strategic Operations, you’ll frequently engage with leaders from departments such as finance, marketing, product, and human resources to align on organizational goals and execute key initiatives. Collaboration often takes place through virtual meetings, project management platforms, and shared digital workspaces. One common challenge is ensuring clear communication and accountability across time zones, so strong organizational and interpersonal skills are essential. Regular check-ins and transparent goal-setting help keep projects on track and foster a sense of connection despite physical distance.

What are the key skills and qualifications needed to thrive as a Remote Director of Strategic Operations, and why are they important?

To thrive as a Remote Director of Strategic Operations, you need strong leadership abilities, analytical thinking, and a proven background in business strategy and operations management, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with project management platforms (such as Asana or Trello), data analytics tools, and possibly certifications like PMP or Six Sigma are advantageous. Exceptional communication, decision-making, and adaptability are vital soft skills for aligning remote teams and driving organizational initiatives. These skills and qualifications enable effective oversight of complex projects and ensure strategic goals are met across distributed workforces.
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Remote Director Strategic Operations jobs near you
Director, Strategic Solutions

Director, Strategic Solutions

Intact Technology

Reston, VA • Remote

$180K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

POSITION TITLE: Director, Strategic Solutions

CLEARANCE REQUIRED: N/A

LOCATION: Remote


ABOUT US:
At Intact Technology, we are driven by a shared commitment to customer success, employee fulfillment, and meaningful impact. We believe that the combination of human ingenuity and intelligent tools allows us to deliver smarter solutions, faster outcomes, and exceptional value for our clients and partners.


Our culture celebrates individuality, autonomy, and empowerment, giving every team member the freedom to think creatively, act boldly, and leverage intelligent tools to amplify their impact.


We recognize that our people are our greatest strength. Our dedication to employee well-being is reflected in our flexible work environment, comprehensive benefits, and investment in continuous learning and career growth. Whether collaborating in person or through digital platforms, we’re building a culture where people and cutting-edge technology work together to push the boundaries of what’s possible.
THE ROLE:

As Director of Strategic Solutions, you will lead Intact's technical pre-sales strategy by designing compelling ServiceNow solutions that drive growth, build customer confidence, and differentiate Intact in the market. You will lead technical solutioning for strategic pursuits, own select customer relationships end-to-end from initial opportunity through renewal and expansion, and build a scalable pre-sales practice by recruiting, training, and mentoring a team of Solution Consultants
TO BE SUCCESSFUL HERE YOU WILL:

Solution Leadership

  • Lead technical solution strategy for strategic pursuits, designing compelling solutions that address customer needs and build confidence in Intact's ability to deliver.
  • Partner with Account Executives throughout the sales cycle, providing technical leadership during discovery, solution development, presentations, and proposal activities.
  • Serve as a trusted advisor to customers, partners, and internal stakeholders on ServiceNow and Intact's capabilities.

Strategic Account Ownership

  • Own a portfolio of strategic accounts from opportunity identification through deal closure, renewal, and expansion.
  • Develop account and pursuit strategies aligned with Intact's growth objectives.
  • Collaborate closely with Delivery, Solution Architecture, Contracts, Finance, and Proposal Management to ensure successful pursuit execution.

Pre-Sales Capability Development

  • Build and mature Intact's pre-sales function by defining best practices, processes, and technical sales methodologies.
  • Recruit, mentor, and develop future pre-sales talent by establishing scalable training, certification, and technical sales best practices.
  • Develop scalable solutioning approaches that improve win rates, customer experience, and sales effectiveness.

Business Development & Market Leadership

  • Build and strengthen relationships with customers, ServiceNow, partners, and industry stakeholders.
  • Partner with sales leadership to align pre-sales strategy, account coverage, and technical capacity with pipeline growth.
  • Maintain deep knowledge of ServiceNow, federal modernization priorities, and Intact's evolving service offerings.
  • Represent Intact at customer, partner, and industry events as needed.


REQUIRED QUALIFICATIONS:

  • Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related discipline, or equivalent combination of education and experience.
  • 10+ years of experience in enterprise software, consulting, solution architecture, pre-sales, or technology services, including leadership of complex customer engagements.
  • Demonstrated success leading technical solution strategy and winning complex, multi-stakeholder enterprise pursuits.
  • Experience partnering with sales leadership and cross-functional teams to drive business growth and customer success.
  • Strong understanding of the ServiceNow platform and enterprise digital workflow solutions.
  • Proven ability to build trusted executive-level relationships with customers, partners, and internal stakeholders.
  • Experience developing account strategies, leading pursuit teams, and managing opportunities through the full sales lifecycle.
  • Demonstrated ability to influence without authority, align diverse stakeholders, and drive decisions in complex environments.
  • Exceptional written, verbal, and presentation communication skills with the ability to articulate technical concepts to both technical and executive audiences.
  • Ability to travel as required to support customers, partners, and business development activities.


NICE TO HAVE QUALIFICATIONS:

  • ServiceNow certifications (CSA required, CIS/CAD or other advanced certifications preferred).
  • Experience supporting U.S. Federal Government customers and understanding of federal procurement and acquisition processes.
  • Experience building or leading a technical pre-sales or solution consulting function.
  • Experience mentoring and developing Solution Consultants, Solution Architects, or pre-sales teams.
  • Established relationships within the ServiceNow ecosystem, including customers, partners, or ServiceNow field organizations.
  • Experience with strategic capture, proposal development, and competitive pursuit strategy.
  • Active U.S. security clearance or ability to obtain one.

OUR TALENT VISION:

  • We take ownership in our customers’ success, delivering excellence with purpose and precision, every time.
  • We’re passionate about harnessing innovation, data, and the power of AI to create meaningful outcomes that drive transformation for our clients and communities.
  • Our people are innovators, thinkers, and problem-solvers, blending human creativity with cutting-edge technology to design smarter, faster, more sustainable solutions.
  • Our culture values individuality and empowerment. We trust our teams to take initiative, think critically, and use emerging tools like AI to elevate how we work, learn, and deliver value.
  • We actively support a healthy blend between work and life and believe that sustainable performance comes from collaboration, curiosity, and continuous improvement.


OUR BENEFITS:

  • Ongoing personal and professional development opportunities.
  • Flexible paid time off, plus 12 paid holidays.
  • Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
  • Qualified 401(k) program.

PHYSICAL DEMANDS

This position is primarily sedentary and requires the ability to maintain focus on computer screens for extended periods. Frequent interaction with team members is necessary to clearly articulate ideas and information. The role involves extensive reading, transcribing, and repetitive hand and wrist motions related to typing and/or using a mouse. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential job functions.

WORK ENVIRONMENT

The work is primarily performed on-site in a professional office environment. This role routinely uses standard office equipment such as computers, and video conferencing technology. Work is typically conducted in a well-lit, temperature-controlled setting with moderate noise levels.


EQUAL OPPORTUNITY EMPLOYER

Intact is an Equal Opportunity Employer, including protected veterans and individuals with disabilities. We are committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable law.

DISCLAIMER

This job posting is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required for this role. Nothing in this posting constitutes a contract of employment. Duties and responsibilities may change as business needs evolve.