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Operations Director Jobs in Silver Spring, MD (NOW HIRING)

Kaizen Lab Inc.

Operations Director

Baltimore, MD · On-site

Operations Director About Living Classrooms Founded in Baltimore in 1985, Living Classrooms Foundation is a Baltimore - Washington, DC nonprofit that disrupts the cycle of poverty and helps our ...

Chick-fil-A

Operations Director

Rockville, MD

$54K/yr

As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of ...

Chick-fil-A

Operations Director

Rockville, MD · On-site

$54K/yr

As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of ...

Virtru

Operations Director

Washington, DC · On-site +1

$200K - $220K/yr

As the Global Public Sector Operations Director, your responsibilities will include: * Defining and executing a scalable operational strategy for Virtru's Global Public Sector business, spanning U.S.

Tier1usa

Center Operations Director

Rockville, MD · On-site

$80K - $100K/yr

Center Operations Director - Fallsgrove Soar Autism Center Address: 2301 Research Boulevard, Rockville, MD 20850, US Compensation: $80,000.00 - $100,000.00/year Schedule: Full time Job Type:

CyrusOne

Regional Operations Director

Sterling, VA · On-site

The Regional Operations Director oversees facility operations teams of all data centers throughout the region by managing both internal and external resources and ensuring proper practices and ...

Soar Autism Center

Center Operations Director

Greenbelt, MD · On-site

$80K - $100K/yr

The Center Operations Director (COD) role is a high-impact leadership position for someone early-to-mid career who is smart, ambitious, and ready to own real responsibility. This is not a back-office ...

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Operations Director information

See Silver Spring, MD salary details

$35.1K

$111.3K

$185.6K

How much do operations director jobs pay per year?

As of Sep 15, 2026, the average yearly pay for operations director in Silver Spring, MD is $111,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $140,100.00 per year, depending on experience, location, and employer.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are typically among the higher-paying management positions, with salaries varying based on industry, company size, and location. These roles often require strong leadership, strategic planning, and experience in supply chain, logistics, or process improvement. Compensation can include base salary, bonuses, and benefits, reflecting the level of responsibility involved.
More about Operations Director jobs

What are the most commonly searched types of Operations jobs in Silver Spring, MD?

The most popular types of Operations jobs in Silver Spring, MD are:

What job categories do people searching Operations Director jobs in Silver Spring, MD look for?

The top searched job categories for Operations Director jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Operations Director jobs?

Cities near Silver Spring, MD with the most Operations Director job openings:

Operations Director jobs near you
Infographic showing various Operations Director job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $111,317 per year, or $53.5 per hour.

Operations Director

Baltimore, MD

Living Classrooms Foundation
Education Programs Administration • 201 - 500 employees
Learn more about Living Classrooms Foundationexternal

$75K/yr

Full-time

Posted 29 days ago

Key responsibilities

  • Oversee daily field operations, including scheduling, logistics, equipment use, and worksite supervision.

  • Supervise and support field staff, conduct performance evaluations, and promote safety and teamwork.

  • Monitor operational performance, ensure compliance with safety standards, and support grant reporting and budget management.

Job description

Operations Director

About Living Classrooms

Founded in Baltimore in 1985, Living Classrooms Foundation is a Baltimore - Washington, DC nonprofit that disrupts the cycle of poverty and helps our community become safer, stronger, and healthier by building skills for life. Living Classrooms inspires children, youth, and adults to achieve their potential through hands-on education, workforce development, health and wellness, and violence prevention

programming. Living Classrooms has developed a distinctive competency in experiential learning -learning by direct experience - or what we call "learning by doing." We utilize our environmental campuses, athletic fields, community centers, and historic ships as "living classrooms." We work with one child, one teen, one adult, and one family at a time to identify existing barriers towards success and provide resources and opportunities to help each person reach their full potential, thus supporting stronger family units and more resilient communities.

While each of our program areas is distinct, in combination they create a powerful synergy. Our maritime heritage sites create opportunities for employment training. Our educational programs use our environmental and maritime resources as living learning laboratories. Our employability programs create stronger communities that are better prepared to exercise environmental stewardship.

Position Summary

The Operations Director for Project SERVE is responsible for overseeing the day-to-day field operations, staffing, logistics, and operational performance of the Project SERVE program. This role ensures the effective delivery of workforce development and community safety services for justice-involved individuals through strong operational leadership, staff supervision, and cross-departmental collaboration.

The Operations Director works closely with the Program Director of Case Management Services and the Workforce Development Administrator to align operational execution with participant outcomes, grant requirements, and organizational goals, while maintaining high standards of safety, accountability, and service quality.

Key Responsibilities

Program and Operational Management

Oversee daily field operations including scheduling, logistics, equipment use, and worksite supervision.

Ensure field operations align with Living Classrooms Foundation policies, standard operating procedures, and safety standards.

Monitor and resolve operational challenges impacting service delivery, timelines, or participant engagement.

Ensure field operations support program goals related to employment readiness, skill development, and community safety.

Collaborate with program leadership to align field schedules with case management meetings, training sessions, and other programmatic requirements to ensure participant availability and compliance.

Oversee procurement, inventory, and monitoring of equipment and tools to ensure adequate quantity, quality, and safety standards for staff and participants.

Grant and Compliance Support

Support grant compliance responsibilities in collaboration with the Program Director of Case Management Services and under the oversight of the Workforce Development Administrator.

Track operational outputs, credentials earned, and worksite completion metrics for grant reporting and internal performance monitoring.

Participate in audits, monitoring visits, and corrective action planning as needed in coordination with departmental leadership.

Budget and Fiscal Support

Support operational budget planning and expense tracking in collaboration with the Workforce Development Administrator.

Submit purchase requests, check requests, and expense documentation to the Workforce Development Administrator for review and approval.

Identify cost-saving opportunities and operational efficiencies while maintaining program quality and safety.

Staff Supervision and Leadership

Supervise and support field staff, crew leaders, and operations personnel.

Conduct regular supervision meetings, performance evaluations, and professional development planning.

Provide coaching and corrective feedback to ensure accountability, productivity, and adherence to program standards.

Promote a culture of safety, teamwork, and continuous improvement.

Data Tracking and Reporting

Ensure accurate and timely operational data entry related to attendance, productivity, credentials, and outputs.

Utilize departmental data systems and reporting tools to monitor progress and inform operational decision-making.

Collaborate with the Program Director of Case Management Services to align operational and case management data for holistic program reporting.

Safety and Risk Management

Ensure staff and participants adhere to safety protocols, PPE requirements, and equipment and vehicle standards.

Conduct regular inspections of equipment, vehicles, and worksites to ensure compliance with safety standards.

Monitor and reduce field incidents through proactive planning, training, and supervision.

Ensure all incidents are reported within 24 hours and documented according to organizational policy.

Collaboration and Stakeholder Engagement

Maintain strong working relationships with internal departments, community partners, and system stakeholders.

Participate in leadership meetings, case conferences, and program planning sessions.

Support employer engagement and community-based projects connected to Project SERVE operations.

Required Qualifications

Bachelor's degree in Business Administration, Public Administration, Workforce Development, Criminal Justice, or a related field (Master's preferred).

Minimum of five (5) years of experience in operations management, workforce development, or community-based programming.

Demonstrated experience supervising staff and managing field-based teams.

Strong organizational, problem-solving, and leadership skills.

Proficiency in data tracking, reporting systems, and Microsoft Office Suite.

Preferred Qualifications

Experience working with justice-involved populations.

Knowledge of workforce development systems, public safety initiatives, and reentry programs.

Familiarity with local, state, and federal funding sources.

Experience implementing SOPs, corrective action plans, and continuous quality improvement processes.

Key Competencies

Operational leadership and decision-making

Staff supervision and coaching

Field operations and logistics management

Safety and risk mitigation

Data-informed performance management

Cross-functional collaboration

Clear and professional communication

Key Performance Indicators

Consistent delivery of scheduled field operations with minimal disruptions.

Timely and accurate submission of operational data and documentation for grant and internal reporting.

Reduction in field incidents and safety violations through proactive supervision and training.

High staff productivity, retention, and engagement within field teams.

Achievement of operational outputs including credentials earned, worksites completed, and participant work hours.

Compliance with organizational policies, safety standards, and funder requirements.

Effective coordination with case management and training teams to ensure participant compliance with program requirements.

Positive feedback from internal stakeholders, partners, and funders regarding operational effectiveness and professionalism.

Disclaimer

The statements above are intended to describe the general nature and level of work being performed and are not an exhaustive list of all responsibilities, duties, or skills required. Personnel may be required to perform duties outside of their normal responsibilities as organizational needs evolve.

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