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Remote Director Hotel Operations Jobs in Oregon (NOW HIRING)

Exol

Director, Customer Success

OR · On-site +1

This leader will partner closely with Executive Leadership, Operations, Sales, Finance, Engineering ... Remote Opportunity Our environment * Up to50% travel may berequired. Employees must have a valid ...

Mineralys Therapeutics

National Sales Director

OR · On-site +1

$260K - $285K/yr

... remote company. National Sales Director The National Sales Director (NSD) will serve as a senior ... Partner closely with Market Access, Marketing, Medical Affairs, Training, Operations, Compliance ...

OneStudyTeam

Senior Director, Strategic Accounts

OR · On-site +1

$140K - $190K/yr

This is a fully remote position but it does require national travel to client sites. What You'll Be ... Experience selling software into VPs of Clinical Development, VP Clinical Operations, Clinical ...

Parachute Health

Sr. Director, Sales

OR · On-site +1

$155K - $175K/yr

Experience selling workflow, revenue cycle, or operational software in healthcare * Familiarity ... We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.

Tebra

Senior Director, Sales

OR · On-site +1

... Operations * Proven experience driving strategic Sales and Business initiatives * Strong ... BA/BS required #LI-AH1 #LI-Remote

New

PointClickCare

Director, Software Engineering

OR · On-site +1

$252K/yr

Remote - Canada or Hybrid - Mississauga, ON **Travel to Office expectations** For Remote Roles : If ... operational excellence, and long-term platform strategy. * Lead and unify multiple engineering ...

Exol

Start-Up Operations Manager, DTC Launch

OR · On-site +1

Oversee the day-to-day execution of warehouse operations, directing large teams of hourly ... Remote About Exol Exol provides flexible and scalable outsourced warehouse services to meet the ...

YipitData (Alternative)

Director of Data Sourcing

OR · On-site +1

$350K/yr

The Director, Strategic Data Partnerships, will identify, evaluate, and execute exclusive, long ... If the remote work is performed outside of these offices, income may be subject to New York State ...

Hanna Andersson

Director, Ecommerce Engineering

Portland, OR · On-site +1

$190K - $220K/yr

... operational efficiency. This is a full-time, exempt position. The role may be remote or hybrid based on business needs and requires close collaboration with cross-functional teams. The Director is ...

Prove

Senior Director, Global Support

OR · On-site +1

Support / Operations (iO) Reports To: Chief Customer Officer FLSA Status: Exempt Location: US Remote Position Overview The Senior Director, Global Customer Support is a key executive leader ...

Sapiens

Renewal Operations Manager

OR · On-site +1

Remote - North America Position Summary: Sapiens is building a dedicated renewal function - and you ... Direct communicator - comfortable having commercial conversations with procurement and finance ...

Bcbsa

Medicare Operations Senior Program Manager

OR · On-site +1

Establish cohesive relationships and influence decisions without having a direct functional ... Extra Posting Information: #LI-Remote The posted salary range is the lowest to highest salary we ...

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All JobsHotel Operations JobsRemote Director Hotel Operations JobsRemote Director Hotel Operations Jobs in Oregon

Remote Director Hotel Operations information

What does a remote director of hotel operations do?

A Remote Director of Hotel Operations oversees the daily management and strategic planning of hotel properties from a remote location. Their responsibilities include supervising hotel managers, ensuring guest satisfaction, setting budgets, optimizing operational efficiency, and maintaining quality standards across multiple locations. They use technology to communicate with onsite teams, monitor performance metrics, and implement company policies to achieve business goals. This role requires strong leadership, multitasking abilities, and deep knowledge of the hospitality industry.

What key skills and qualifications are needed to thrive as a remote director of hotel operations?

To thrive as a Remote Director of Hotel Operations, you need extensive experience in hospitality management, financial acumen, and a relevant degree such as in hospitality or business administration. Familiarity with property management systems (PMS), revenue management software, and remote team collaboration tools is typically required. Exceptional leadership, communication, and problem-solving skills help you effectively manage diverse teams and guest expectations from afar. These skills and qualifications are crucial for maintaining operational excellence, guest satisfaction, and profitability across multiple hotel properties remotely.

What are some common challenges faced by a remote director of hotel operations and how can they be effectively addressed?

A Remote Director of Hotel Operations often encounters challenges such as maintaining consistent communication across multiple hotel locations and ensuring operational standards are met without being onsite. Effective strategies include implementing robust digital communication tools, scheduling regular video conferences with onsite managers, and using centralized property management systems to monitor performance. Building strong relationships with local teams and fostering a culture of accountability also help in overcoming the distance barrier. Additionally, setting clear expectations and providing ongoing remote training can ensure alignment and high service quality across all properties.

What is the difference between Remote Director Hotel Operations vs Remote Hotel Manager?

AspectRemote Director Hotel OperationsRemote Hotel Manager
CredentialsTypically requires extensive hospitality management experience and advanced certificationsRequires hospitality experience, often with a focus on management certifications
Work EnvironmentOversees multiple properties or regions remotely, strategic focusManages daily hotel operations remotely, more hands-on
Employer & Industry UsageUsed by hotel chains and management companies for regional oversightUsed by hotels and resorts for operational management
Search & Comparison IntentPeople compare strategic leadership roles in hotel operationsPeople look for operational management roles in hotels

The Remote Director Hotel Operations focuses on strategic oversight and managing multiple properties remotely, requiring higher-level experience and certifications. In contrast, the Remote Hotel Manager handles daily hotel operations remotely, often with more direct involvement. Both roles are essential in the hospitality industry but differ mainly in scope and responsibilities.

What are popular job titles related to Remote Director Hotel Operations jobs in Oregon?

For Remote Director Hotel Operations jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Director Hotel Operations jobs in Oregon look for?

The top searched job categories for Remote Director Hotel Operations jobs in Oregon are:

What cities in Oregon are hiring for Remote Director Hotel Operations jobs?

Cities in Oregon with the most Remote Director Hotel Operations job openings:

Remote Director Hotel Operations jobs near you

Director, Customer Success

Exol

OR • On-site, Remote

Full-time

Posted 5 days ago

Job description

Who we are

More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

What we need

Exolis seeking an experienced Director of Customer Success to lead our customer success organization and drive customer retention, profitable growth, and long-term customer value across our customer portfolio. This roleis responsible fordeveloping and executing customer success strategy, building executive-level customer relationships, and ensuring customers realize measurable value fromExol'sRobotic Logistics Platform.

The Director of Customer Success will lead a team of three Customer Success Experts supportingExol'sB2B, D2C, and Transportation customer segments. This leader will partner closely with Executive Leadership, Operations, Sales, Finance, Engineering, and Technology teams to ensure exceptional customer experiences while supportingExol'sgrowthobjectives.

Exolis pioneeringfulfillment-as-a-service, offering outsourced warehousingoperationsand specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as CPG, food and beverage, wholesale, and retail.Exolis an independently managed joint venture between Symbotic and SoftBank.

What we do

The Customer Success organizationis responsible forcustomer retention, growth, onboarding, executive relationship management, account strategy, customer advocacy, and long-term customer value realization.

Whatyou'lldo

  • Develop and execute customer success strategies that drive retention, satisfaction, account growth, and long-term customer value.

  • Lead, coach, and develop Customer Success Experts supporting B2B, D2C, and Transportation customer segments.

  • Establish scalable customer success processes, playbooks, and operating rhythms that supportExol'scontinued growth.

  • Champion Voice of the Customer initiatives and ensure customer feedback drives meaningful improvements across the business.

  • Build andmaintainexecutive-level relationships with key customer stakeholders and serve asa trusted strategic advisor.

  • Lead executive business reviews and strategic account planning activities.

  • Drive customer retention, net revenue retention, customer health, and account growth initiatives.

  • Establish customer segmentation, tiering, account planning standards, and success metrics across customer segments.

  • Partner with Sales, Finance, Legal, and Operations on contract renewals, pricing, Statements of Work (SOWs), and commercial opportunities.

  • Monitor customer health, operational performance, and customer success metrics, proactively addressing risks and opportunities.

  • Partner with Operations, Engineering, Technology, Finance, and Sales teams to ensure customer commitments, KPIs, and SLAs are consistently achieved.

  • Serve as the executive escalation point for critical customer issues requiring leadership intervention.

  • Champion continuous improvement through automation, process optimization, and data-driven decision making.

  • Establish governance and best practices for customer onboarding, implementation, and customer adoption programs.

  • Ensure customers achieve measurable business outcomes and maximize value fromExolsolutions.

  • Supportadditionalprojects and responsibilities as assigned.

Whatyou'llneed

  • Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, ora relatedfield.MBA or advanced degree preferred.

  • Minimum15years of progressive experience in customer success, strategic account management,logistics, transportation, supply chain, or related customer-facing leadership roles.

  • Minimum 5 years of experience leading customer success, account management, operations, or commercial teams.

  • Experience managing enterprise customer relationships and executive stakeholders.

  • Experience supporting contract renewals, commercial agreements, and customer growth initiatives.

  • Experience within a 3PL, transportation, warehouse automation, supply chain technology, robotics, SaaS, manufacturing, or distribution environment preferred.

  • Strong executive presence with exceptional communication, negotiation, strategic planning, and leadership skills.

  • Proven ability to drive customer retention, account growth, and customer satisfaction.

  • Strong organizational and project management skills with the ability to manage multiple priorities.

  • Data-driven mindset with experienceleveragingcustomer metrics, dashboards, and analytics to inform business decisions.

  • Ability to thrive in a fast-paced, high-growth environment.

  • Remote Opportunity

Our environment

  • Up to50% travel may berequired. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.

  • The employeeis responsible forowning a credit card and managing expenses personally, to be reimbursed on a bi-weekly basis.

#LI-TN1

#LI-Remote

About Exol

Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visitwww.exol.com.

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