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Remote Director Customer Onboarding Jobs in Indiana

The Senior Analyst, AML is responsible for conducting detailed customer onboarding, including ... Appreciate direct communication. * Experience and comfort working in an ever changing industry and ...

$97K - $127K/yr

The Senior Analyst, AML is responsible for conducting detailed customer onboarding, including ... Appreciate direct communication. * Experience and comfort working in an ever changing industry and ...

$97K - $127K/yr

The Senior Analyst, AML is responsible for conducting detailed customer onboarding, including ... Appreciate direct communication. * Experience and comfort working in an ever changing industry and ...

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Valparaiso, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Anderson, IN · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Greenwood, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Muncie, IN · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Lafayette, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Indianapolis, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Noblesville, IN · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Fort Wayne, IN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Kokomo, IN · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Carmel, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Hammond, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Showing results 21-40

Remote Director Customer Onboarding information

What does a remote director customer onboarding do?

A Remote Director of Customer Onboarding is responsible for overseeing the process by which new clients are introduced and integrated into a company's products or services, all while working remotely. They manage onboarding teams, develop strategies to ensure a smooth transition for customers, and monitor the success of onboarding programs. Their role is key to ensuring high customer satisfaction, reducing churn, and setting clients up for long-term success with the company. They collaborate with sales, support, and product teams to streamline the onboarding experience. Working remotely, they use digital tools to communicate and coordinate with both their teams and clients.

What are the key skills and qualifications needed to thrive as a remote director customer onboarding?

To thrive as a Remote Director Customer Onboarding, you need expertise in customer success, project management, and onboarding strategy, usually backed by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and data analytics tools is typically required, along with experience managing remote teams. Exceptional communication, leadership, and problem-solving skills set top performers apart by ensuring smooth transitions and strong customer relationships. These competencies are vital for driving customer satisfaction, retention, and scalable onboarding processes in a remote environment.

How does a remote director customer onboarding typically collaborate with other departments to ensure a smooth onboarding experience?

A Remote Director of Customer Onboarding often works closely with teams such as Sales, Product, Customer Success, and Support to align onboarding processes with customer needs and business goals. They coordinate with Sales to understand customer expectations, partner with Product teams to stay updated on new features, and work with Customer Success to ensure seamless handoffs post-onboarding. Regular cross-departmental meetings and clear communication channels are key to addressing potential challenges early and delivering a consistent customer experience. This collaborative approach helps foster a unified strategy for customer success and retention.

What is the difference between Remote Director Customer Onboarding vs Remote Customer Success Manager?

AspectRemote Director Customer OnboardingRemote Customer Success Manager
Primary FocusOverseeing onboarding processes and strategic customer integrationManaging ongoing customer relationships and retention
ResponsibilitiesLeading onboarding teams, developing onboarding strategies, ensuring smooth transitionsSupporting customer health, renewals, and upselling opportunities
Required CredentialsExperience in onboarding, project management, leadership skillsCustomer success certifications, communication skills, relationship management
Work EnvironmentRemote, cross-functional collaboration, strategic planningRemote, customer-facing, account management

The Remote Director Customer Onboarding focuses on leading onboarding initiatives and strategic customer integration, while the Remote Customer Success Manager manages ongoing relationships to ensure customer satisfaction and retention. Both roles require strong communication skills and industry experience but differ in scope and responsibilities.

What are popular job titles related to Remote Director Customer Onboarding jobs in Indiana?

For Remote Director Customer Onboarding jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Remote Director Customer Onboarding jobs?

Cities in Indiana with the most Remote Director Customer Onboarding job openings:

Infographic showing various Remote Director Customer Onboarding job openings in Indiana as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution.

Senior Analyst, AML Know Your Customer

Circle

Columbus, IN • On-site, Remote

$97K - $127K/yr

Full-time

Re-posted 15 days ago


Job description

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What you'll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

Circle is looking for a Senior Analyst, to join its Compliance Operations team and conduct complex reviews and projects in Circle's KYC team. The Senior Analyst, AML is responsible for conducting detailed customer onboarding, including enhanced due diligence, and on-going periodic reviews. You'll operate at the intersection of some of the most innovative products and customers and support Circle's efforts to ensure the safety of its platform through in-depth customer investigations and continuous monitoring of various threat vectors across the KYC landscape.

What you'll work on:

  • Reviewing higher and high risk client relationships to ensure that customer due diligence is complete and accurate and meets applicable specialized and enhanced due diligence requirements.

  • On-going monitoring of customers, including counterparty compliance calls, assessing of transactional activity, collecting and testing samples of customer files

  • Updating internal records to enrich customer KYC files.

  • Ensuring the customer's nature of business aligns with their business models and profiles.

  • Escalating and drafting executive level risk acceptance memos for customers with red flags and higher risk attributes and succinctly summarizing findings and next steps.

  • Partnering with key internal stakeholders including business teams and other control functions to monitor client relationships on an ongoing basis and ensure compliance with regulatory expectations.

  • Partnering with team leads within the region to facilitate knowledge sharing.

  • Monitoring industry trends relative to money laundering or fraud schemes including detection and reporting of suspicious activity.

  • Performing any general administration and ancillary activities as may be required and related to the above functions in accordance with the business requirements of the Company.

  • Leveraging AI tools to improve review efficiency and quality, including AI-generated risk summaries, memo drafting support, and automated alert triage to enhance decision-making and workflow throughput.

What you'll bring to Circle:

  • 4+ years of relevant experience in AML and KYC reviews for corporates

  • 2+ years in crypto, preferable in ongoing monitoring of higher and high risk customers.

  • A passion for harnessing the power of digital currency and blockchain technology and services built on top of it. Deep understanding of blockchain technology

  • An innovative and creative mind looking to suggest new solutions to old problems.

  • Proven experience working collaboratively and effectively with the ability to work with multiple stakeholders and internal teams. Appreciate direct communication.

  • Experience and comfort working in an ever changing industry and the flexibility to quickly react to changing demands. Never tired of learning

  • Detail-oriented, highly analytical and comfortable digging into data

  • Strong communication skills and presence, ability to interface with internal and external teams

  • CAMS, CFCS or CFE certification is a plus.

  • Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is across the US, Europe & APAC).

  • Experience/familiarity with Slack, Apple MacOS and GSuite.

  • B.A./B.S. degree; quantitative or technical degree a plus

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $97,500-$127,500

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out toaccommodations@circle.comfor support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.

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