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Remote Desktop Support Jobs in Portland, OR (NOW HIRING)

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

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Remote Desktop Support information

See Portland, OR salary details

$10

$28

$48

How much do remote desktop support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote desktop support in Portland, OR is $28.63, according to ZipRecruiter salary data. Most workers in this role earn between $21.92 and $32.64 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Portland, OR?

The most popular types of Desktop Support jobs in Portland, OR are:

What are popular job titles related to Remote Desktop Support jobs in Portland, OR?

For Remote Desktop Support jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Portland, OR look for?

The top searched job categories for Remote Desktop Support jobs in Portland, OR are:

What cities near Portland, OR are hiring for Remote Desktop Support jobs?

Cities near Portland, OR with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Portland, OR as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $59,548 per year, or $28.6 per hour.

Remote Mental Health Counselor - Licensed Therapist (LMFT, LCSW, LPC)

Oregon City, OR • Remote

Full-time

Posted 11 days ago


Key responsibilities

  • Provide individual, family, and group counseling sessions using evidence-based practices.

  • Maintain comprehensive and accurate client records in the cloud-based EHR system.

  • Engage in ongoing treatment planning and collaborate with other mental health professionals.


Job description

Position Overview

Sparks Counseling Services, LLC is seeking a dedicated and skilled Remote Licensed Mental Health Therapist (LMFT, LCSW, LPC) to join our compassionate team. This full-time position allows you to provide essential mental health services from the comfort of your own home, ensuring that you can focus entirely on your clients without the distractions of office management.

About the Organization

Sparks Counseling Services, LLC is an innovative telehealth provider located in Oregon City, Oregon, committed to delivering high-quality mental health care to individuals and families in need. We pride ourselves on fostering an inclusive and supportive environment for both our clients and our team members. Our mission is to empower clients through effective counseling practices, helping them navigate life's challenges and enhance their mental well-being.

Work Environment

As a remote organization, Sparks Counseling Services utilizes cutting-edge technology to deliver therapy sessions via a secure and HIPAA-compliant telehealth platform. This setup not only promotes accessibility for our clients but also ensures that you can work effectively from any location. You will have access to a cloud-based electronic health record (EHR) system, simplifying documentation and facilitating compliance with insurance requirements including Medicare and Medicaid, allowing you to focus on what matters most: your clients.

Key Responsibilities
  • Provide individual, family, and group counseling sessions, utilizing evidence-based practices to address various mental health concerns.
  • Engage in ongoing treatment planning, actively involving clients in developing solutions that promote autonomy and empowerment.
  • Work collaboratively with other mental health professionals, ensuring integrated care and effective resource utilization.
  • Maintain comprehensive and accurate client records, documenting progress and outcomes in the cloud-based EHR system.
  • Utilize treatment modalities tailored to the specific needs of clients, including trauma-informed approaches and dual diagnosis management.
  • Stay informed about industry best practices, participating in continuous professional development and training opportunities.
Patient Population / Client Focus

Your role will involve working with a diverse client base, including individuals experiencing anxiety, depression, trauma, and other mental health disorders. By employing compassionate and individualized treatment strategies, you will contribute to enhancing their overall quality of life. The flexible nature of telehealth enables you to connect with clients from various backgrounds, ensuring that they receive the support they need at times that work for them.

Qualifications
  • Master's degree in Mental Health Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related field.
  • Active and unrestricted license as an LPC, LMFT, or LCSW in the State of Oregon.
  • Minimum of 2 years’ experience working in a clinical or mental health setting.
  • Proficiency in using telehealth platforms and EHR systems; familiarity with HIPAA regulations and practices.
  • Own a reliable laptop or desktop, as well as a stable internet connection capable of handling video conferencing technology.
Preferred Experience
  • Previous experience in a telehealth capacity is preferred but not required.
  • Expertise in trauma-informed care, CBT, DBT, or other therapeutic modalities.
Compensation and Benefits

We offer a competitive salary ranging from USD 100,000 to USD 105,000 annually, plus bonuses based on performance. Full-time counselors are also eligible for a monthly healthcare stipend, ensuring that you have the coverage you need.

  • Flexible work schedule tailored to your personal and professional needs.
  • Complimentary access to our platform’s services as a client, as long as you are an active counselor.
  • Ongoing training and professional development opportunities to support your career advancement.
Career Growth Opportunities

At Sparks Counseling Services, we prioritize the growth and development of our therapists. You will have access to a range of training programs and professional development initiatives, positioning you for potential leadership roles within the organization. We encourage you to take an active role in shaping your career path.

Why Join Our Team

Sparks Counseling Services is more than just a workplace; it is a collaborative community dedicated to improving the mental health landscape. By joining our team, you will help create meaningful, lasting change in the lives of your clients. You will be supported and valued in a culture that champions your work, promotes well-being, and provides you with the tools you need to succeed.

Application Information

If you are passionate about mental health and are seeking a role that offers both reward and challenge, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and motivations for applying to Sparks Counseling Services. Let’s work together to empower individuals and make a difference in their lives.